Upgrade madness
Feb 16, 2012, 9:44 am
#1
Original Poster
Join Date: Sep 2007
Location: IAH
Programs: Premier Gold, *G
Posts: 61
Upgrade madness
To add to the madness and anger regarding the present EUA system, my son got upgraded this morning.
He's 4.
And non-elite.
And on a frequent flyer (coach) ticket.
And on the 8:30am IAH-EWR tomorrow (Friday) morning.
And in front of his mother (CO Gold, rev ticket).
She called to get him downgraded.
What fun!
He's 4.
And non-elite.
And on a frequent flyer (coach) ticket.
And on the 8:30am IAH-EWR tomorrow (Friday) morning.
And in front of his mother (CO Gold, rev ticket).
She called to get him downgraded.
What fun!
Feb 16, 2012, 9:52 am
#2
Join Date: Aug 2007
Location: Tx
Programs: AA, UA, WN
Posts: 812
If your son was on an award ticket booked in X inventory, you used your miles with plat status and have the PPlus CC then he could have fallen through the cracks regarding award upgrades.
It has been documented on this site that some companions using miles with an elite that has the CC were upgraded. They technically inherit the mileage account user status level.
I wouldn't call this anger or the madness, but more frustration regardin the CC upgrade award benefit. Now about your wife downgrading you son...If she is on a separate PNR, she runs the risk of being upgraded as well so she will have to call back again.
It has been documented on this site that some companions using miles with an elite that has the CC were upgraded. They technically inherit the mileage account user status level.
I wouldn't call this anger or the madness, but more frustration regardin the CC upgrade award benefit. Now about your wife downgrading you son...If she is on a separate PNR, she runs the risk of being upgraded as well so she will have to call back again.
Feb 16, 2012, 1:29 pm
#3
Join Date: Nov 2009
Location: Houston, TX
Posts: 1,782
If your son was on an award ticket booked in X inventory, you used your miles with plat status and have the PPlus CC then he could have fallen through the cracks regarding award upgrades.
It has been documented on this site that some companions using miles with an elite that has the CC were upgraded. They technically inherit the mileage account user status level.
I wouldn't call this anger or the madness, but more frustration regardin the CC upgrade award benefit. Now about your wife downgrading you son...If she is on a separate PNR, she runs the risk of being upgraded as well so she will have to call back again.
It has been documented on this site that some companions using miles with an elite that has the CC were upgraded. They technically inherit the mileage account user status level.
I wouldn't call this anger or the madness, but more frustration regardin the CC upgrade award benefit. Now about your wife downgrading you son...If she is on a separate PNR, she runs the risk of being upgraded as well so she will have to call back again.
Feb 16, 2012, 1:39 pm
#4
Join Date: Jan 2009
Location: IAD
Programs: UA 1K, Marriott Rewards - LTPP
Posts: 4,240
no, reward travel is at the lowest end of each status. Plat on a reward ticket trumps gold on an H. Go figure. It's funny, because CO's website explicitly says, "*This benefit is for Elite members holding a OnePass Plus, Presidential Plus, World Card for Business, Presidential Plus for Business, MileagePlus Explorer, or MileagePlus Explorer for Business card only and not their companion traveling on a reward ticket. Eligible companions of the Elite member traveling on the same itinerary on a revenue ticket will be eligible for complimentary upgrades. Reward upgrades not eligible on Copa or Copa Columbia airlines operated flights."
Feb 16, 2012, 3:39 pm
#5
Original Poster
Join Date: Sep 2007
Location: IAH
Programs: Premier Gold, *G
Posts: 61
The fare class was YN (Easypass) and we do have a PPlus card, which was probably used for the taxes and fees. Correct me if I'm wrong, but I didn't think PPlus cardholders got EUA benefits and, even if they do, Sciflyer, Jr. is not the cardholder.
But, to bump him at T-24, they had to assume he had the status of his mother (gold - her miles bought the ticket) and then classify YN as a very high fare class. At the time of the upgrade, F was booked to 17/20 and there were already four people on the upgrade list. Now it's 19/20 with 10+ on this list. Again, it's a Friday morning hub-to-hub. Serious glitch here.
BTW, I meant to post this in the United consolidated forum. If a moderator wants to move it to further fan the flames of Elite upgrade discontent over there, be my guest.
But, to bump him at T-24, they had to assume he had the status of his mother (gold - her miles bought the ticket) and then classify YN as a very high fare class. At the time of the upgrade, F was booked to 17/20 and there were already four people on the upgrade list. Now it's 19/20 with 10+ on this list. Again, it's a Friday morning hub-to-hub. Serious glitch here.
BTW, I meant to post this in the United consolidated forum. If a moderator wants to move it to further fan the flames of Elite upgrade discontent over there, be my guest.
Feb 16, 2012, 3:40 pm
#6
Join Date: Mar 2010
Location: TPA
Programs: UA 1PP MM
Posts: 328
My daughter has gotten more upgrades than me this year as GM using my award miles!
Feb 16, 2012, 4:24 pm
#7
Join Date: Sep 2006
Location: CLE
Programs: CO Gold - 1MM, IC Plat, Hertz PC
Posts: 1,644
Talk about http://www.flyertalk.com/forum/conti...ighlight=young
Wouldn't that be something to see him walk the carpet past all the elites.
Wouldn't that be something to see him walk the carpet past all the elites.
Feb 16, 2012, 10:45 pm
#8
Join Date: Dec 2011
Location: Back in Florida
Programs: UA 2K/2MM
Posts: 89
Interesting to hear this. My daughter was upgraded a few weeks ago (PBI/IAH) on a Onepass saver tkt. I did not think this ever happened - and am now wondering if it had something to do with my PPlus credit card I got. Maybe I will keep this thing after the one year free period ends....Are there any other benefits to this card that if I had really checked would have been obvious?
Feb 17, 2012, 9:52 am
#9
Join Date: Mar 2010
Location: TPA
Programs: UA 1PP MM
Posts: 328
Yup - Due to the CC your daughter got your CO staus on the award ticket because the miles came from your account.