Continental refuses to book Virgin Atlantic award
Despite CO.Com stating that the partnership is ending tomorrow, the OnePass elite desk is refusing to book an award for me, stating that their partnership has already ended.
Its the only "partner" that has saver availability. :( |
Originally Posted by bmw303
(Post 17999437)
Despite CO.Com stating that the partnership is ending tomorrow, the OnePass elite desk is refusing to book an award for me, stating that their partnership has already ended
:( |
keep calling and point them out to the webpage. Get a supervisor if required
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Originally Posted by hobo13
(Post 17999443)
How many times have you called?
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Update: After holding for about 30 mins for a supervisor, was informed all awards have been pulled and CO is no longer able to book any Virgin Atlantic award
:( Its a shame, because I had called 2 weeks ago asking for this award, and they said that their partnership with Virgin was over. I was just checking the web yesterday and found out that in fact it ends tonight. So I called an agent this morning, but she insisted the partnership was already over....and then called again and reached an agent who knew the partnership was only ending tonight, and then held for a supervisor who said that there are no more Virgin Atlantic awards bookable by co. Currently its the only way I could have gotten in saver business class from US to India. |
Originally Posted by bmw303
(Post 17999627)
Update: After holding for about 30 mins for a supervisor, was informed all awards have been pulled and UA is no longer able to book any Virgin Atlantic award
you cant book your award there using multicity? |
:td: CO :td: I have TATL flights on VS later this year and was hoping to credit them to my UA/CO account.
On the other hand I understand they don't want anyone to experience the superb VS product and compare it to the sub-par offerings on UA/CO in C. |
Originally Posted by bmw303
(Post 17999627)
Update: After holding for about 30 mins for a supervisor, was informed all awards have been pulled and CO is no longer able to book any Virgin Atlantic award.
Still on hold. :mad: I bet they won't even let me book it online, cancel the leg on my existing award and credit me the miles for the online booking. EDIT: Does CO have 24hr free cancel? |
Originally Posted by cfischer
(Post 17999656)
On the other hand I understand they don't want anyone to experience the superb VS product and compare it to the sub-par offerings on UA/CO in C.
Originally Posted by abcx
(Post 17999664)
I bet they won't even let me book it online, cancel the leg on my existing award and credit me the miles for the online booking.
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Originally Posted by colpuck
(Post 17999705)
VS is certainly better than UA C. But CO BF has a better soft-product and a better hard-product than VS.
Don't know until you try. OP maybe you should try again? I was also booking DEL-LHR on a US-India award. But it was a date change so maybe that's why it was easier? |
Virgin award space now pulled on continental.com, but it should still be bookable tomorrow.
Anyone had any further luck? I had intended to book a LAX-LHR and also a HKG-SYD trip, but it looks like I waited too long...just like Amtrak. :( |
I've got a VS o/w ticket for LHR-YVR in early-June. Despite the announcement that you could change tickets until the 13th, I had countless CO agents refuse, or claim that no space was available, despite the website, and other CO agents telling me that VS did indeed have space available on my flights..
Annoying to keep hanging up and calling back, but it seems like a necessity these days. |
Originally Posted by FriendlySkies
(Post 18004302)
I've got a VS o/w ticket for LHR-YVR in early-June. Despite the announcement that you could change tickets until the 13th, I had countless CO agents refuse, or claim that no space was available, despite the website, and other CO agents telling me that VX did indeed have space available on my flights..
Annoying to keep hanging up and calling back, but it seems like a necessity these days. |
Originally Posted by FriendlySkies
(Post 18004302)
Annoying to keep hanging up and calling back, but it seems like a necessity these days. |
Originally Posted by rankourabu
(Post 17999643)
funny, because VS awards are still available on co.com
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