Cool - what was the outcome?

A very honest apology and a $200 ecert.

I really think the days of freindly service when Gordon was at the helm are gone, I really dont feel its a merger thing, it seems the customer service and general employee atitude has been on a drastic decline since Kelner left. Ive heard many FA's and GA's say how they really hate working at CO since Jeff took over.

Seems a little petty to me.

CO Cares. Maybe a bit more about FAs than passangers

They need to stop passing out ecerts like candy over minor complaints. Sorry, but it sounds like most of this wasn't even happening to you. I know it can be annoying though.

There was some pretty rude service to me directly as well, but I get your point. I reported it to note the atrocious behavior of the FAs, not for compensation.

And I've heard the same from FA and/or GA's on US about Parker and likewise from FA's on WN about Kelly.. If I flew AA and Delta I suspect it wouldn't be long before I'd hear same there too.

Bottomline is I don't know of any domestic airline with anything near consistently superior (or even "good") service nor can I think of a domestic airline with even close to consistently happy employees.

It's an industry issue not a pre-merger, post-merger issue. Maybe getting worse due to merger but the finger pointing at whether it was better with UA or CO pre-merger IMO is just silly because IMO as a whole the service on all domestic airlines is pretty mediocre, sometimes horrid, and occassionally great - NEVER consistent. As a whole compared to other industries I find US domestic airlines treat their customers like rubbish and the bar keeps getting lowered industry-wide.

I know this may not be a popular answer but it is unfortunately reality.

40% pay cuts and 10+ years later still operating under a concessionary post 9-11 contracts does effect moral and attitude. Very unfortunate, and we as passengers become the victims of misdirected frustrations. I wish this was not still the case.

Happy employees = Happy passengers

Whats so bad about making 30 to 40 dollars an hour being a sky waiter/waitress? I think they are over paid for the job they think they do.

Well for starters, they have to put up with condescending passengers that think for $200 they get round trip air transportation and servants during the flight.

servants
 

I tend to agree. I mean really, pressing the FA call button to come take your trash right then? Very passive aggressive. :td:

Based on your other explanation I'd say they'd appreciate it more if you left their 'gifts' behind and rang the call button less.

If it was a wide aisle the same person doesn't pick up the trash on both aisles.

Why be concerned about a cart blocking someone else's path?

Me thinks you established yourself early on as a P-I-T-A and your valentine didn't break ice.

I dun-no accepting an apology and a $200.00 cert for supposed rudeness to other passengers seems like sort of a manufactured reason to get something for nothing. If I wrote a beef for every incident that I witnessed on my past 2.5 million bis miles, by this reasoning, I'd be a e-cert millionaire. Unless I'm personally insulted or inconvenienced, I tend to mind my own business, as it is my custom to not judge others, especially when I'm not personally involved in the matter.

Pull this over & over and expect a "Get lost" letter to magically appear in thy mail box, especially with the future UA/CO, as they track this stuff and probably don't feel they need continual assistance supervising their employees!

But hey, if you feel better telling on these people, by all means knock yourself out!

+1 - Wait until something that actually merits compensation actually happens to OP. The "boy who cried wold" pop up will pop up and OP will get a lump of coal. Seriously, isn't there already a thread about inconsequential complaints?

Remember, there's always the old USSR era Aeroflot !