Continental iPhone app is no longer supported
Jan 6, 2012, 3:37 am
#1
Original Poster
Join Date: Oct 2004
Location: Illinois (ORD)
Programs: UA 1K MM, Hilton Diamond, SPG Platinum
Posts: 232
Continental iPhone app is no longer supported
When I try to book in the Continental app, I get the above message and tells me to use the United app. United app does not allow award booking.
Jan 6, 2012, 3:56 am
#2
Join Date: Dec 2011
Posts: 1,185
Wasn't even aware of a CO app. Just thought there was one.
Jan 6, 2012, 5:02 am
#3
Join Date: Nov 2011
Posts: 57
At least your iPhone app says the app is no longer supported. My Android app just won't take my FFP number and PIN... always invalid.
Jan 6, 2012, 6:43 am
#4
Join Date: Jul 2010
Location: NJ
Programs: Avis Preferred, Hertz #1 Gold, National Exective, United Premier Silver
Posts: 1,363
Continental App No Longer Supported -- Issues with United App
I am posting this here as a heads-up to you all, plus with hope that someone from CO/UA will see it, and be able to forward it to someone who may have a solution/fix/suggestion.
Since getting my Android Phone, I have come to enjoy my Continental (and United) apps. I use both, as the CO has my OnePass information, as well as my upcoming CO flights, while the UA, obviously displays my lone upcoming UA-booked flight.
Anyway, I went to use the CO app this morning to check the status of a flight, and recieved the message "We are in the process of merging two aitlines, and this applucation is no longer supported. Please download the United Airlines application, or visit mobile.united.com"
The problem is, I cannot log into the United app with my Continental credentials, as it says invalid information, and the mobile.united.com does not show my "upcoming reservations", in fact, the tab once logged in, does not even apppear.
Furthermore, even if I could login, I would have to always be logging in/out of my CO/UA accounts to view each program's information, which is a pain.
Since getting my Android Phone, I have come to enjoy my Continental (and United) apps. I use both, as the CO has my OnePass information, as well as my upcoming CO flights, while the UA, obviously displays my lone upcoming UA-booked flight.
Anyway, I went to use the CO app this morning to check the status of a flight, and recieved the message "We are in the process of merging two aitlines, and this applucation is no longer supported. Please download the United Airlines application, or visit mobile.united.com"
The problem is, I cannot log into the United app with my Continental credentials, as it says invalid information, and the mobile.united.com does not show my "upcoming reservations", in fact, the tab once logged in, does not even apppear.
Furthermore, even if I could login, I would have to always be logging in/out of my CO/UA accounts to view each program's information, which is a pain.
Jan 6, 2012, 6:56 am
#5
Join Date: Jun 2007
Programs: UA 1K, Hilton Gold, Marriott Silver
Posts: 315
Jan 6, 2012, 7:06 am
#6
Join Date: Sep 2010
Location: ORD
Programs: AA Platinum/UA 1K/Global Entry
Posts: 16
Interesting. My UA app works fine with my CO info. Did you try using your Onepass # rather than Username?
Jan 6, 2012, 7:11 am
#7
Join Date: Jul 2010
Location: NJ
Programs: Avis Preferred, Hertz #1 Gold, National Exective, United Premier Silver
Posts: 1,363
Jan 6, 2012, 7:16 am
#8
Join Date: Dec 2009
Location: CMH
Programs: UA Platinum
Posts: 5
Upgraded both apps this morning myself, and had a CO itinerary (United Express Flight, operated by Continental) viewable yesterday via the Continental App. Upon initial log in to the United App with UA credentials, the reservation was not viewable, so I logged into united.com and was able to pull up my reservation online, magically tie it to my UA FF# and now it appears in my United App.
I'm also now able to see a seat map for this flight on United.com and have the option to select a different seat.
Not sure which FF # I should be using anymore to ensure I get the right priority for an upgrade.
Not sure if this is helpful, but if you have a UA confirmation number you may be able to pull it up on united.com and perhaps it will appear.
I'm also now able to see a seat map for this flight on United.com and have the option to select a different seat.
Not sure which FF # I should be using anymore to ensure I get the right priority for an upgrade.
Not sure if this is helpful, but if you have a UA confirmation number you may be able to pull it up on united.com and perhaps it will appear.
Jan 6, 2012, 7:24 am
#9
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,417
This is lame. Why not continue to support it until the FF programs are merged? Having both allows not having to switch FF info back and forth between the two. I realize the apps are otherwise the same.
Jan 6, 2012, 7:48 am
#10
Join Date: Jul 2010
Location: NJ
Programs: Avis Preferred, Hertz #1 Gold, National Exective, United Premier Silver
Posts: 1,363
I deleted, then reinstalled the United app, and can now login using my OP credentials. My upcoming flights appear under "My Account" > Upcoming Reservations, however, they do not appear on the home screen under "Reservations"
I have to agree that this is quite an awkward time to discontinue support if the CO app, before the complete merger of both programs is complete. Also, the United App does lack some functionability that the CO app has (chiefly the flight status push notifications), but I am sure there are others.
I have to agree that this is quite an awkward time to discontinue support if the CO app, before the complete merger of both programs is complete. Also, the United App does lack some functionability that the CO app has (chiefly the flight status push notifications), but I am sure there are others.
Jan 6, 2012, 7:51 am
#11
Join Date: Nov 2004
Location: Orange, CA USA
Programs: CO Plat, Mariott Plat, National Exec. Elite, Hilton plywood elite, P-Club!
Posts: 228
Merge Accounts
More than three months ago, CO offered the opportunity to merge CO and UA accounts. Since then, the UA app has recognized me by my OnePass ID & PW. Works very well in all aspects. Go through the account merger exercise and all will be well.
Jan 6, 2012, 7:57 am
#12
Join Date: Jul 2010
Location: NJ
Programs: Avis Preferred, Hertz #1 Gold, National Exective, United Premier Silver
Posts: 1,363
My accounts have been merged for well beyond 3 months, but that does not fix the fact that there are still programs, whos data is combined only behind the scenes, and will not display the other programs information or upcoming flights. And obviously the UA app does not handle CO data correctly when logged into a CO account.
Jan 6, 2012, 9:28 am
#13
Join Date: Jul 2005
Location: IAH
Programs: UA 1K, NEXUS, Global Entry
Posts: 145
The United app was updated yesteday, the CO app was updated today.
Jan 6, 2012, 9:44 am
#14
Join Date: May 2009
Location: PHL
Posts: 2,842
Is the full flight status page available for CO flights on the UA app. I mean can we see where the aircraft is coming from, upgrade list, IFE options, etc. Previously you really had to use the respective apps for each airline (i.e. the CO app only displayed flight status (time) info for UA flights, no upgrade list, IFE, seat map)
Jan 6, 2012, 10:15 am
#15
Join Date: Jan 2008
Location: DEN
Programs: UA Plat, 1MM
Posts: 2,182
Is the full flight status page available for CO flights on the UA app. I mean can we see where the aircraft is coming from, upgrade list, IFE options, etc. Previously you really had to use the respective apps for each airline (i.e. the CO app only displayed flight status (time) info for UA flights, no upgrade list, IFE, seat map)
