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Originally Posted by tarheelnj
(Post 17960819)
....
I wonder if they're just going to call "Zone 1" to start the boarding. It's an E45, so no FC section. |
Originally Posted by TWA Fan 1
(Post 17962096)
I still think the best was the time I was flying a PMCO 738 EWR-LAX and the GA announced that, because there were over 100 elites, it would be more efficient to board the kettles first.
That was perhaps the finest moment of my kettle career...:D |
Originally Posted by WineCountryUA
(Post 17962682)
But GS/PresPlat and uniformed military still exist.
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Originally Posted by QBK
(Post 17961732)
I've never yet had a GA do the full monty for an ERJ-145.
\. http://youtu.be/gWyEH7q32lI Go to 30 seconds into the video to start listening to the announcement. They even call BusinessFirst. They are very through. I flew IAH-POS yesterday and CO did use the new boarding process. Called Military and GS then zone 1. I didn't notice any difference in the boarding time from before. |
I flew CO today DEN-CLE today and in the Premier Access line (#3 in line) at the gate in DEN they called GS and uniformed Military, then FC and 1K. I was in FC as was the gentlemen at the #1 spot in line. #2 was in E and had no status printed on his .bomb boarding pass. When FC/1k was called, he stepped up, scanned his BP and headed on the plane. He was 55+, wearing sweats and had a couple of bags of to-go food, so I'm assuming no airmarshall (unless he was deep undercover :p). I am assuming that the GA didn't care for whatever reason but it pi**es me off. Why bother with rules if you don't follow them?
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Originally Posted by CO777DAL
(Post 17964654)
You must not be flying into Dallas Love Field. Here you go.
http://youtu.be/gWyEH7q32lI Go to 30 seconds into the video to start listening to the announcement. They even call BusinessFirst. They are very through. If I wanted to be really picky, I could argue that by doing GS/PPlat/1K and then going straight to "anyone with EliteAccess", they're not really doing the full monty -- which would mean separate calls for Gold/1P/*G and Silver/2P/*S -- but I cede the point. And I didn't intend to suggest that they should do that on an ERJ. Even if a GA boarded an entire ERJ at once, the scrum wouldn't be worse than calling 1P/*G on an international 777 (which is often more than 50 pax). P.S. You're right -- I've never flown into Love Field! |
This isn't technically boarding process-related, but it's close.
At DTW yesterday returning to EWR, arrived very early and wanted to SDC to the 3:30pm flight. Got to D2 at exactly 3:10. The door was open, and there were two agents behind the counter, one with CO attire and the other with UA attire (tie with tulip logo). I asked if I could get on this flight. The CO agent said no, that she had already closed the flight. Before I could say anything, another CO agent came up behind me and pointed out to the CO agent that on SHARES you can reopen boarding one time, and it was ridiculous to turn away a passenger with 20 minutes left before departure. Her nametag said station manager (or something close to that). I'm sorry I didn't get her name, so I could send in a compliment. The CO agent was training the UA agent on SHARES - neither looked very happy. I was traveling with a colleague who is not elite, and the CO agent told him he'd have to pay $75.00. Again, the third agent stepped in and pointed out that his boarding pass clearly showed he was on a B fare, and therefore there shouldn't be a fee. I wonder how many non-elites have paid SDC fees when they didn't have to. If you're one of those PMCO or PMUA agents who still go out of your way like this to help your customers, even if it means more work on your part, please know that we appreciate it. Her help, not to mention her smile and wave as I boarded, were priceless. |
Originally Posted by tarheelnj
(Post 17974564)
This isn't technically boarding process-related, but it's close.
At DTW yesterday returning to EWR, arrived very early and wanted to SDC to the 3:30pm flight. Got to D2 at exactly 3:10. The door was open, and there were two agents behind the counter, one with CO attire and the other with UA attire (tie with tulip logo). I asked if I could get on this flight. The CO agent said no, that she had already closed the flight. Before I could say anything, another CO agent came up behind me and pointed out to the CO agent that on SHARES you can reopen boarding one time, and it was ridiculous to turn away a passenger with 20 minutes left before departure. Her nametag said station manager (or something close to that). I'm sorry I didn't get her name, so I could send in a compliment. The CO agent was training the UA agent on SHARES - neither looked very happy. I was traveling with a colleague who is not elite, and the CO agent told him he'd have to pay $75.00. Again, the third agent stepped in and pointed out that his boarding pass clearly showed he was on a B fare, and therefore there shouldn't be a fee. I wonder how many non-elites have paid SDC fees when they didn't have to. If you're one of those PMCO or PMUA agents who still go out of your way like this to help your customers, even if it means more work on your part, please know that we appreciate it. Her help, not to mention her smile and wave as I boarded, were priceless. |
Just boarded CO4167 BWI-CLE and the GA announced "We have new boarding procedures so please pay attention. We will board people with disabilities, GS, PPlat and uniformed military. We will then board by Boarding Group". She called the GS/PPlat and then Boarding Group 1. No 1K, no Prem Exec etc. Just a scrum.
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Originally Posted by limey1K
(Post 17977179)
Just boarded CO4167 BWI-CLE and the GA announced "We have new boarding procedures so please pay attention. We will board people with disabilities, GS, PPlat and uniformed military. We will then board by Boarding Group". She called the GS/PPlat and then Boarding Group 1. No 1K, no Prem Exec etc. Just a scrum.
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Originally Posted by joshwex90
(Post 17977341)
Zone 1 is First Class, 1K, and Plat. Zone 2 is *G.
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Originally Posted by LAXOGG
(Post 17977820)
I realize that you are referring to a CO operated flight, but on UA operated flights, zones are not shown for FC, GS and 1K. Don't recall what they look like for CO operated flights.
Originally Posted by UA Insider
(Post 17857815)
Hi Everyone, I wanted to give you a heads up on a change that you’ll soon see to the boarding process when traveling on flights operated by our Continental subsidiary. These changes will set the stage for us to move to a common process in March. Here are some highlights of what to expect:
Shannon Kelly Director, Customer Insights United Airlines |
Originally Posted by joshwex90
(Post 17977341)
Zone 1 is First Class, 1K, and Plat. Zone 2 is *G.
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Originally Posted by limey1K
(Post 17978066)
I understand that is the case but the GA told mobile boarding pass holder in line that if it says "Premier Access" then go ahead with zone 1. On an earlier flight they called zone 1 but then said it'll be boarded by status within zone 1. GS/PPlat then FC then 1K/plat. It's really not that difficult. They sent out the announcement on the new process and we've all read it on FT and understand it, so why can't the GA's?
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Originally Posted by joshwex90
(Post 17977341)
Zone 1 is First Class, 1K, and Plat. Zone 2 is *G.
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