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-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   missing point partner star alliance LH (https://www.flyertalk.com/forum/continental-onepass-pre-merger/1276437-missing-point-partner-star-alliance-lh.html)

gregoryloiselroy Nov 4, 2011 5:05 pm

missing point partner star alliance LH
 
Hello all I travel with Lufhansa class K CDG CDG MUC MUC FRA YUL I send scan boarding passes now why this was not always credited my compte.I am too disappointed.: (: (: (

sbm12 Nov 4, 2011 7:13 pm

Welcome to FlyerTalk!!

LH K fares do not earn in the Mileage Plus program per the rules. They do credit as of what is currently published for the Continental OnePass program so I'd try to submit them there for credit. You can connect your CO and UA accounts and get the points in the end.

WineCountryUA Nov 4, 2011 8:31 pm

Long thread on the LH changes in earning for MP
http://www.flyertalk.com/forum/unite...rts-lh-lx.html

but as smb12 suggests crediting to CO OP is a possible option and linking your OP & MP accounts

gregoryloiselroy Nov 5, 2011 6:55 am

hello I have traveled with me for LH be credited with the miles on my articles in one pass class K. 1 CDG FRA 2 YUL MUC 3 MUC CDG

sbm12 Nov 5, 2011 8:34 am

Sounds like CO is trying to enforce their desired new policy of not providing credit for that fare based on it being at the bottom of the fare hierarchy. But with it still being listed on their website (see link above) they should provide credit. Call the OPSC and explain to them that it is listed on their site and that they should honor that.

gregoryloiselroy Nov 14, 2011 5:27 pm

it's ok my miles have been credited but I "ve waited very long for the Credit missing.: D: D: D

fivesixseven Jan 17, 2012 10:22 am

Now that the CO website is updated with LH K not earning miles anymore, was anyone able to get these miles credited the past few months?

FREDVIP Jan 23, 2012 4:43 am

Need some help! I travelled last october from MIA-DEL return on K class ticket on Lufthansa. No miles post on my Onepass so far. Have already sent eticket and bording pass and nothing else.
I´m definately going to suit Onepass/Lufthansa for those miles not posted to my Onepass account.
Since CO website has been updated with LH K not earning miles anymore, does anyone have the last chart, where it shows that K class on LH was eligible for earning miles, that could send me? I need that as a proof on court.
Thanks in advance.

TMASEW Jan 23, 2012 8:12 pm

I had the same problem and just got off the phone with the OnePass Sevice Center. They said there was an issue with LH changing the classes they would give miles for, but never told CO. Said that they had so many complaints about it that they are going to go ahead and give the credit.

She filled out a form to submit to a team set up for this purpose. I've been trying to get these miles credited for almost 2 months, so not sure that I really believe they will actually appear in my account. Time will tell. :rolleyes:

So my advice is to call them back, insist that they give you the credit by submitting the form. Good luck


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