Reward Flight Search
 

Hello,

I am interested in constructing a roundtrip itinerary with a stopover (let's say, A is my home airport, B is the stopover location, C is the destination). To make it easier for me to know what date(s) would work, I did a few one way searches for A to B, B to C, then C back to A and found the dates I want. However, when I punched in the details for a multiple destination itinerary (A-B-C-A), the same dates are showing me no availability. Can anyone explain this? I did not change any other criteria.

:confused:

The multi city reward searches were only added recently, and have been unpredictable for me. I would suggest calling with the flight numbers you found in the one way searches, and have them book them over the phone.

You get fewer results in the multi city searches.

If it's not one of the more logical results (e.g., most efficient connections with availability), it may not show up, particularly for the second and subsequent flights.

Not sure why that is, considering CO's programmers are the FINEST people in the business, but as has been pointed out, calling is usually your best option in this situation.

I have never......ever.....EVER.....had ANY luck (we're talking absolute zero here) with the multi-stop tool in a reward booking.
I mean, let me make it even more clear: I can do a roundtrip search, find the cities it wants me to stop in, then put the EXACT SAME ITINERARIES that THEY came up with into the engine, and have it come back and say, "Your search criteria violates (some) rule."
Very annoying, but then there are LOTS of idiosyncrasies with co.com award booking that are very annoying..... like all of my purchases bringing up the error message, then forcing me to make the booking over the phone, AND pay the phone booking fee.

But yes, your problem seem pretty typical to me.

Anectdotal information only, but just an hour ago I used the multiple city reward search to book Roatan-Houston-Philadelphis and then the next day Philadelphia-Frankfurt-Stavanger. Return was to Roatan. My spouse will be departing from Philadelphia and I wanted to be on the same flights from Philadelphia. This routing was not available directly from Roatan.

For some reason a lot of US flights weren't showing up yesterday or earlier today (they seem fine now). Not sure if it was related to the website updates, but if it involved partner metal you might want to check again.

Just use the ANA tool to find the availability on the flights you want then call the CO call centre armed with that info.