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-   -   Comensation? 6hr delay because of 2 cancellations (https://www.flyertalk.com/forum/continental-onepass-pre-merger/1239067-comensation-6hr-delay-because-2-cancellations.html)

kacheng Jul 20, 2011 12:55 pm

Comensation? 6hr delay because of 2 cancellations
 
Hi all,

yesterday I was coming into EWR in C class with Lufthansa from Dusseldorf at 2.40pm, connecting to DCA on CO2221, scheduled at 5.15pm.
The plane came at 6.05pm from Jacksonville and my CO2221 was cancelled the moment the plane arrived at the gate.
I was then rebooked on CO2222, scheduled at 7.45pm, which was also cancelled when the inbound arrived at 7.58pm.

Finally, I was rebooked again on CO2977 scheduled to depart at 9.47pm, which was also delayed until 11.43pm. I arrived in DCA at 12.40AM the next day which is 6hrs later than supposed to be.
Of course the luggage didn't make it and the rental car station was already closed.

What's wrong with CO at EWR? Don't they have spare planes at their main hub? Why always waiting on the incoming/scheduled prior flight?
At the airport they were not willing to give any compensation as cancellations where supposed to be due to weather (which was fine by the way).

What's the procedure to claim compensation for the circumstances but also extra costs I had?

Thanks

craz Jul 20, 2011 5:43 pm

the 1st thing is you have to know why were those flights Delayed if due to Weather or ATC then , SOL . It can be bright and sunny @ EWR yet stormy where the plane was inbounding from, so a person cant simply stick their heads out a window and say what garbage the weather is perfect

also the air routes can be congested and ATC needs to slow down the traffic and delay flights , thats when you dont want to be on a Regional as they are #1 for being pushed back or CXed altogether as Intl flights get top choice , followed by Domestic Mainline aircraft

Then keep in mind that most likely you werent booked on CO but 1 of its Regional partners = even less compensation if there was gonna be any to begin with

GTHCGTH Jul 20, 2011 6:16 pm

As someone who flies EWR 2x a week, good luck trying to get CO to compensate for a EWR delay. If there's a cloud anywhere over the US of A within 24 hours, it'll be blamed on weather, even if one of the engines falls off the plane.

Red_Rob Jul 20, 2011 6:38 pm


Originally Posted by GTHCGTH (Post 16766690)
As someone who flies EWR 2x a week, good luck trying to get CO to compensate for a EWR delay. If there's a cloud anywhere over the US of A within 24 hours, it'll be blamed on weather, even if one of the engines falls off the plane.

Well obviously if an engine fell off at EWR it would be because bad weather knocked it off. Or maybe the fear of bad weather over the west coast, but definately weather.

clubord Jul 20, 2011 8:02 pm


Originally Posted by GTHCGTH (Post 16766690)
As someone who flies EWR 2x a week, good luck trying to get CO to compensate for a EWR delay. If there's a cloud anywhere over the US of A within 24 hours, it'll be blamed on weather, even if one of the engines falls off the plane.

Unfortunately there is no delay code for an antiquated ATC system controlling the Northeast....like you said if there is a cloud anywhere east of the Mississippi River, ATC delays are issued.

Unfortunately, it's not any better going to LGA or JFK.

channa Jul 20, 2011 8:53 pm


Originally Posted by clubord (Post 16767206)
Unfortunately there is no delay code for an antiquated ATC system controlling the Northeast....

Nor is there a delay code for saturating the airspace with props and minijets beyond what the infrastructure can handle.



Originally Posted by clubord (Post 16767206)
Unfortunately, it's not any better going to LGA or JFK.

No? EWR underperformed JFK every month this year, and EWR underperformed LGA in all but one month this year in on-time perfromance:

May 2011 (most recent month for which there are stats):
EWR: 61.9%
LGA: 67.4%
JFK: 73.1%

April 2011
EWR: 55.7%
LGA: 62.5%
JFK: 70.1%

March 2011
EWR: 72.0%
LGA: 75.7%
JFK: 78.9%

February 2011
EWR: 69.5%
LGA: 68.5%
JFK: 73.8%

January 2011
EWR: 68.4%
LGA: 69.2%
JFK: 71.1%

clubord Jul 20, 2011 9:03 pm

[QUOTE=channa;16767465]Nor is there a delay code for saturating the airspace with props and minijets beyond what the infrastructure can handle.

I could not agree with you more!


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