Continental Might Want to Proofread Their CC Marketing Materials
May 6, 2011, 2:14 pm
#1
Original Poster
Join Date: Apr 2002
Location: Los Angeles, CA, USA
Programs: United Global Services, Lifetime Hilton Diamond
Posts: 353
Continental Might Want to Proofread Their CC Marketing Materials
Although I already have the Presidential Plus card, I have received approximately five (5) mailings in the past couple of months to entice me to apply for the card and have the fee waived for the first year. What I found interesting on the latest one I received (with a letter from Mark Burgsrud) was a special insert about the 3% international transaction fee being eliminated, but the other materials in the same mailing highlighted the fee still existing in the terms of the offer. Although this letter was sent by Mr. Burgsrud by Chase, you would think that someone at Continental would have wanted to proofread what is sent out under the name of their highest marketing executive.
May 6, 2011, 2:36 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
Please don't confuse CO's superior marketing with that of Chase. Chase probably made these mistakes, as it's their card.
CO has superior marketing, with innovative and catchy advertisements such as, "We're getting worldwider," or "You're going to need a bigger map." It would not be like CO to make the errors you describe.
CO has superior marketing, with innovative and catchy advertisements such as, "We're getting worldwider," or "You're going to need a bigger map." It would not be like CO to make the errors you describe.
May 6, 2011, 3:11 pm
#3
Join Date: Oct 2010
Location: NYC
Programs: UAPlatinum/* gold, United Club, KE 'morning calm'/skyteam elite
Posts: 137
One of the CC offers I frequently receive has an insert with both the UA & CO logos.... & the CO one still has the Skyteam emblem beside it.
May 6, 2011, 5:56 pm
#4
In memoriam
Join Date: Aug 1999
Location: Danville, CA
Programs: AA EXP - UA *G MM - HH Diamond - Hertz PC
Posts: 3,242
May 6, 2011, 8:29 pm
#5
Join Date: Oct 2010
Location: NYC
Programs: UAPlatinum/* gold, United Club, KE 'morning calm'/skyteam elite
Posts: 137
hehehe....actually it was a tiny insert promoting the merger within the credit card offer; cant remember if it was officially a united or co card. think i might have taken a picture... i'll see if i can dig it up.
May 7, 2011, 1:02 pm
#6
Join Date: May 2005
Location: various cities in the USofA: NYC, BWI, IAH, ORD, CVG, NYC
Programs: Former UA 1K, National Exec. Elite
Posts: 5,485
I was actually amazed when I landed at EWR on the morning of the day that CO joined *A (Oct. 27, IIRC) and all of the SkyTeam logos had been replaced with *A logos.