Those illusive upgrades...
#1
Original Poster
Join Date: Jun 2010
Posts: 330
Those illusive upgrades...
Flying IAH to DEN tomorrow, Feb 28th on CO601 on my final trip as Platinum I connect on a UA flight to SAN.
I bought a V fare and had chosen 21A and kept watching the FC cabin which was empty with only 1B taken (most likely just blocked). The coach cabin is 98% full and there has to be a fair share of Elites on the flight. With no advance upgrade to FC I went ahead and ponied up 15,000 miles to reserve my spot in FC. Next month I will be Silver so I want to enjoy this little trip!
Just checked the CO website and it still only shows 1B and my seat, 2F taken and the PDA site at 29 hours until the flight lists 4 out of 20 booked and I am the only UG on the list with no others listed.
I already used miles for the UG on the return leg which will be from SEA on March 9th as I wanted to secure it while still Platinum but this outgoing flight sure looks odd with all of those empty FC seats.
Is this just what we are to expect from CO regarding upgrades from now on?
I bought a V fare and had chosen 21A and kept watching the FC cabin which was empty with only 1B taken (most likely just blocked). The coach cabin is 98% full and there has to be a fair share of Elites on the flight. With no advance upgrade to FC I went ahead and ponied up 15,000 miles to reserve my spot in FC. Next month I will be Silver so I want to enjoy this little trip!
Just checked the CO website and it still only shows 1B and my seat, 2F taken and the PDA site at 29 hours until the flight lists 4 out of 20 booked and I am the only UG on the list with no others listed.
I already used miles for the UG on the return leg which will be from SEA on March 9th as I wanted to secure it while still Platinum but this outgoing flight sure looks odd with all of those empty FC seats.
Is this just what we are to expect from CO regarding upgrades from now on?
#2
Join Date: Dec 2010
Location: Austin, Texas(Best Airport Food in the World)
Programs: UA 1K, CO Pres? Plat, Marriott Plat, Hilton, Avis, Hertz
Posts: 329
I would cancel the upgrade as you will probably get the EAU or battlefield ug. What fare class? They have been doing tons of UG in the t-24 and under window.
#3
Join Date: Apr 2007
Location: East Coast
Programs: UA 1k & MillM
Posts: 563
I agree. Several recent cases where F is wide open up until T-24... Even on case where the elite section seatmap showed just 5/57.
#4
Suspended
Join Date: Jun 2001
Location: DCA or IAD (originally DUB)
Programs: UA 1K 1.8MM, Hertz PC, Marriott Platinum/Lifetime Gold
Posts: 7,657
Somewhat OT:
Did you mean "elusive" as in hard to find?
Or "illusive" as in having the nature of an illusion?
Did you mean "elusive" as in hard to find?
Or "illusive" as in having the nature of an illusion?
#5
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,448
I'd cancel the request before EUA runs. IMO, 15k for IAH-DEN on a 737 is a terrible waste of miles.
You'll probably get the u/g regardless as a Platinum on a mid-range fare basis.
You'll probably get the u/g regardless as a Platinum on a mid-range fare basis.
#7
Original Poster
Join Date: Jun 2010
Posts: 330
And as mentioned, I drop to Silver now so the chances of upgrades will be few and far between, better to go out in style even if it is less then a 2 hour ride!
#8
Original Poster
Join Date: Jun 2010
Posts: 330
3 1/2 hours out and no upgrades listed other then me with my 15000 miles as payment. It shows 7 of the 20 booked and 5 checked in, 30+ on the UG standby list and coach is showing booked at 100%.
I believe the sad reality is that they are still offering to sell the FC seats to those still checking in. They will most likely process the UGs at the gate or just after everyone takes their reserved seat which only slows down the departure as the UGs move up to FC.
As a Houston based traveler I've always tried to give CO my business because it helped me reach Elite and I enjoyed the perks. If the perks like courtesy upgrades are non existent I guess I will shop ticket prices and spread my business elsewhere.
I believe the sad reality is that they are still offering to sell the FC seats to those still checking in. They will most likely process the UGs at the gate or just after everyone takes their reserved seat which only slows down the departure as the UGs move up to FC.
As a Houston based traveler I've always tried to give CO my business because it helped me reach Elite and I enjoyed the perks. If the perks like courtesy upgrades are non existent I guess I will shop ticket prices and spread my business elsewhere.
#9
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243
Another day, another hyperbole-ridden post regarding CO upgrades.
Help me out here - how do you get from this:
to this?:
The reality is that approx. 13 of those remaining seats will go to "courtesy upgrades". So many people here have repeated this doom and gloom story about how upgrades are non-existent and CO has somehow failed them. The reality is that this is an example of the process working perfectly. Nobody is promised an upgrade a specific period of time before a flight - if no paying pax are expected then CO will happily run EUA several days in advance and everybody gets upgraded. It would be crazy to do this on all flights though where historical patterns indicate that people would be willing to pay several hundred dollars for an upgrade, or where last minute business travelers may pay for a seat in F. If none of these happen, then what's the issue? All the available seats will go to "courtesy upgrades" and everyone's happy.
Again - I really don't see the issue here. And that is coming from a very frequent CO traveler who would be affected by these things just like everyone else. And my upgrade rates have been doing just fine thanks ^
Help me out here - how do you get from this:
Again - I really don't see the issue here. And that is coming from a very frequent CO traveler who would be affected by these things just like everyone else. And my upgrade rates have been doing just fine thanks ^
#10
Join Date: Nov 2009
Location: Houston, TX
Posts: 1,782
30+ beats the 85+ I had on a IAH-DEN earlier this month on a 5:30PM departure.
#11
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,016
Waste of 15k
1) You probably would have gotten the upgrade
2) 15k for the upgrade to Denver is an incredible waste (especialy when you already had a seat in 21).
3) The only reason you were Plat was probably because of the ludicrous DEQM promotions in '09. I'm guessing your imminent Silver status is probably more reflective of you actual yearly flight miles, so the threat of "spreading your business elsewhere" isn't a bad idea. The benefit you're most likely to miss most is the 25% mileage bonus, but at a Silver Elite level of flying, that's hardly worth hanging around for.
2) 15k for the upgrade to Denver is an incredible waste (especialy when you already had a seat in 21).
3) The only reason you were Plat was probably because of the ludicrous DEQM promotions in '09. I'm guessing your imminent Silver status is probably more reflective of you actual yearly flight miles, so the threat of "spreading your business elsewhere" isn't a bad idea. The benefit you're most likely to miss most is the 25% mileage bonus, but at a Silver Elite level of flying, that's hardly worth hanging around for.
#12
Join Date: Apr 2007
Location: East Coast
Programs: UA 1k & MillM
Posts: 563
Another day, another hyperbole-ridden post regarding CO upgrades.
The reality is that approx. 13 of those remaining seats will go to "courtesy upgrades". So many people here have repeated this doom and gloom story about how upgrades are non-existent and CO has somehow failed them. The reality is that this is an example of the process working perfectly. Nobody is promised an upgrade a specific period of time before a flight - if no paying pax are expected then CO will happily run EUA several days in advance and everybody gets upgraded.
The reality is that approx. 13 of those remaining seats will go to "courtesy upgrades". So many people here have repeated this doom and gloom story about how upgrades are non-existent and CO has somehow failed them. The reality is that this is an example of the process working perfectly. Nobody is promised an upgrade a specific period of time before a flight - if no paying pax are expected then CO will happily run EUA several days in advance and everybody gets upgraded.
1) The number could be a great deal smaller than 13. I have seen the last 7 seats eaten up by the TOD program, as I was #1 on the wait list, trying to make use of an SWU.
2) There has been something odd with the timing of upgrades recently. Today's flight 1538 (discussed in a different thread) had just 2 booking in F (2/20) all the way up until T-1, and just 5/57 seats occupied in the elite section of the plane... with a Plat still waiting for an upgrade.
At T-1 F went to 7/20 in F leaving the elite section at 0/57.
The plane took off with 9 empty seats in F.
The final outcome was (of course) great for elites.... all silver and companions got seated in F... Still... Why did a Plat not get upgraded before T-1 under these circumstances? That does look a bit odd.
It is plausible that there has been a shift in policy in terms the seat availability for EUA.
#13
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243
2) There has been something odd with the timing of upgrades recently. Today's flight 1538 (discussed in a different thread) had just 2 booking in F (2/20) all the way up until T-1, and just 5/57 seats occupied in the elite section of the plane... with a Plat still waiting for an upgrade.
At T-1 F went to 7/20 in F leaving the elite section at 0/57.
The plane took off with 9 empty seats in F.
The final outcome was (of course) great for elites.... all silver and companions got seated in F... Still... Why did a Plat not get upgraded before T-1 under these circumstances? That does look a bit odd.
At T-1 F went to 7/20 in F leaving the elite section at 0/57.
The plane took off with 9 empty seats in F.
The final outcome was (of course) great for elites.... all silver and companions got seated in F... Still... Why did a Plat not get upgraded before T-1 under these circumstances? That does look a bit odd.
If you mean seat availability for EUA in advance of the departure date - sure, maybe. There always was a variation from one flight to the next. Most likely CO realises they have missed out on revenue from paying pax close to the departure time and has adjusted the timings for specific flights accordingly. Again - hardly a reason for panic.
#14
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,167
You do just as much a disservice saying these upgrades don't exist, when they clearly do. It's simply delusional to say they don't exist. Hopefully with the increase in B (and I assume M) fares, these will become a thing of the past.
#15
Join Date: Mar 2001
Location: Central Florida
Programs: Bonvoy-Gold, HH-Gold, UA-Gold, *A-Gold
Posts: 2,043