Economy Plus is here to stay
#61
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,558
One big question: Will CO get new Y seats, or will they keep the same, rock-hard wooden benches?
#62
FlyerTalk Evangelist
Join Date: Dec 2004
Location: Grazie Gold Lounge
Programs: UA-2MM; GalacticXpress-Irridium
Posts: 10,332
Scott's back with good news....good ole days are back .
#63
Join Date: Feb 2001
Location: Montebello, CA, USA
Posts: 2,362
[*]Will Elites still have complimentary access to Economy Plus? The short answer is yes. As many of you know, Continental and United Elites have different policies for accessing extra legroom seating. Currently, on Continental-operated flights, extra legroom seats (select bulkhead and exit row seats) are complimentary to OnePass Gold/Platinum/Presidential Platinum and Mileage Plus Premier Executive/1K/Global Services members in advance, and to all Elite members from both programs at check-in. On United-operated flights, Elite members of both programs have access to Economy Plus both in advance and at check-in. We will be harmonizing this policy in the coming year as we further synch up our two loyalty programs.
BillJ
#64
Join Date: Feb 2008
Location: Lahaina, HI & Los Angeles, CA
Programs: UA GS
Posts: 2,403
Amazing. I now have some hope for my carrier of choice.
#65
Join Date: Feb 2001
Location: Montebello, CA, USA
Posts: 2,362
Please allow Premiers continued access to E+ in advance
duplicate
#66
Join Date: Jul 2010
Location: COS and PIT
Programs: UA Plat
Posts: 279
I'll just add my Woooo-Hooooo!
#67
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike...
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,339
^ ^ ^ to the retention of E+
I think the end of that is near, thanks to LiveTV. I've been told that the hardware does not support external audio input. It would be REALLY nice if all those aircraft had a map channel with CH9 as the audio. Unfortunately, I dn't see that happening. I hope I'm wrong.
I think the end of that is near, thanks to LiveTV. I've been told that the hardware does not support external audio input. It would be REALLY nice if all those aircraft had a map channel with CH9 as the audio. Unfortunately, I dn't see that happening. I hope I'm wrong.
#68
Join Date: Jul 2010
Location: Portland, OR
Programs: United 1k (finally!), Hyatt Diamond
Posts: 655
And with a sigh of relief, every UA elite's asses unclench!
Great news all around. Don't care too much if the seats come from F or Y, but very happy to see it remain.
Great news all around. Don't care too much if the seats come from F or Y, but very happy to see it remain.
#69
Join Date: Mar 2006
Location: San Diego
Programs: IC Platinum Ambassador, UA Mileage Plus, SPG Gold, HHonors Gold
Posts: 852
A Big Thumbs Up!!!!
^^^^^^
sdcarver
^^^^^^
sdcarver
#70
FlyerTalk Evangelist
Join Date: Dec 2002
Programs: UA Platinum MM; AA Gold; DL Silver; IHG Diamond Ambassador; Hilton Gold; Marriott Gold
Posts: 24,247
Hallelujah. ^
Now, we eagerly await the word that the extra legroom will come from a reduction in the number of economy class seats, rather than the seats in front of the curtain.
Now, we eagerly await the word that the extra legroom will come from a reduction in the number of economy class seats, rather than the seats in front of the curtain.
#71
Join Date: Mar 2006
Location: San Diego
Programs: IC Platinum Ambassador, UA Mileage Plus, SPG Gold, HHonors Gold
Posts: 852
#72
Join Date: Aug 2010
Location: ORD
Programs: UA 2P
Posts: 93
Great news, especially as a 2P as UDUs are few and far between and SWUs are only from the generosity of friends!!
Thanks UA!
Thanks UA!
#73
Formerly known as CollegeFlyer
Join Date: Jan 2004
Location: JRA
Programs: UA 1K MM, AA PLT, Hyatt Diamond, Marriott Gold, Hertz 5*
Posts: 6,716
Woohoo!!! Thanks, United! ^^
#74
Join Date: Mar 2010
Location: Chicago, IL
Programs: UA 1K 3MM , Marriott Amb, Hyatt D, HH D, Hertz PC
Posts: 851
I am absolutely thrilled! Thank you to the new United for giving us some of the best of the tulip!
#75
Join Date: Jun 2008
Location: Los Angeles, CA
Programs: United 'Cattle Car', American, JetBlue Airways, Marriott Rewards 'Gold', Amtrak AGR 'Select'
Posts: 197
Amen!!! Spread the news...
Hi Everyone, I know weve all been on the edge of our seats regarding the fate of our Economy Plus product, and I believe the headline and press release says it all. Economy Plus is here to stay.
Specifically, we will be retaining our Economy Plus seating on all current United aircraft and will be adding an Economy Plus seating section to our fleet of Continental aircraft starting in 2012. To set expectations, this will be a multi-year effort, and the specific timing wont be provided until we have a better sense of our modification schedule. Factors including aircraft availability, hangar schedules, are still being determined.
Ill do my best to answer some your questions, starting with some obvious ones below:
I think those are the key points, but if I've missed anything please let me know.
Scott OLeary
Managing Director, Customer Solutions
United Airlines
Specifically, we will be retaining our Economy Plus seating on all current United aircraft and will be adding an Economy Plus seating section to our fleet of Continental aircraft starting in 2012. To set expectations, this will be a multi-year effort, and the specific timing wont be provided until we have a better sense of our modification schedule. Factors including aircraft availability, hangar schedules, are still being determined.
Ill do my best to answer some your questions, starting with some obvious ones below:
- Why wait until 2012 to start? As with any major cabin retrofit program, theres a fair amount of engineering and planning that needs to be done before we can start on the first aircraft. This is the amount of lead time we need to get the process started.
- Will Economy Plus be installed at the expense of First Class or Economy Class seats? This is yet to be decided. Its an important decision, especially for our domestic fleet, and one were putting a lot of thought into.
- Will Elites still have complimentary access to Economy Plus? The short answer is yes. As many of you know, Continental and United Elites have different policies for accessing extra legroom seating. Currently, on Continental-operated flights, extra legroom seats (select bulkhead and exit row seats) are complimentary to OnePass Gold/Platinum/Presidential Platinum and Mileage Plus Premier Executive/1K/Global Services members in advance, and to all Elite members from both programs at check-in. On United-operated flights, Elite members of both programs have access to Economy Plus both in advance and at check-in. We will be harmonizing this policy in the coming year as we further synch up our two loyalty programs.
- What about the p.s. transcon product, 3-cabin First Class, and other configuration decisions? There are indeed several more aircraft configuration blanks to fill in, which we expect to announce throughout the year. Stay tuned!
Scott OLeary
Managing Director, Customer Solutions
United Airlines