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Purchase confirmed; but pending internal processing?

Purchase confirmed; but pending internal processing?

Old Feb 10, 11, 1:52 pm
Original Poster
Join Date: Apr 2003
Programs: UA *G 1MM LT United Club & Global Entry
Posts: 2,728
Question Purchase confirmed; but pending internal processing?

OK so I booked a new flight today on continental.com, but after I hit purchase it cranked and cranked and cranked. The reservation page came up without a confirmation number, and contained the following messsage:

Thank you for choosing Continental Airlines. Your purchase is confirmed. You will be promptly notified once the internal processing of your reservation has been finalized so that you can request additional receipts, export to Outlook, refund or change your flight, view/change seats, check-in, or e-mail or print your itinerary.

This is the first time I have seen this happen. Any ideas? Sorry if this situation has been covered before.

SunLover is offline  
Old Feb 10, 11, 1:56 pm
Join Date: Oct 2003
Location: DCA
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Posts: 9,007
You now also get an email of the pending purchase. This is new the last couple of weeks.
cova is offline  
Old Feb 10, 11, 3:10 pm
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Join Date: Sep 2002
Location: In a little twisty maze of airline seats, all alike...
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It should complete processing within a few hours at most. If the purchase does not show as confirmed within 6 or 8 hours I wuld call.
Xyzzy is offline  

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