Is there a reason there can't be a better way to board?
#16
Join Date: Dec 2004
Posts: 2,034
Hey guys (and gals), if there's someone in front of you who is casually digging through their bag, while standing in the aisle blocking traffic, could you politely ask them if you can pass? We make announcements along those lines but it has approximately zero effect.
I must be hyper-conscious of other people because when I board, I clear the aisle ASAP so that fellow PAX aren't inconvenienced, or worse, delayed.
I must be hyper-conscious of other people because when I board, I clear the aisle ASAP so that fellow PAX aren't inconvenienced, or worse, delayed.
#17
Join Date: Jun 2008
Location: Central Florida
Programs: MP 1K/Onepass Plat 1MM, SPG Plat, Marriott Plat
Posts: 562
If there are over X amt of elites it should go: FC, elites by row, special services PAX then regular by row.
The biggest problem with boarding elites, any time there is more than a few, is that they are often sitting towards the front so it creates a giant bottleneck. This is exacerbated when there are many of them. By row would make it go smoothly.
The biggest problem with boarding elites, any time there is more than a few, is that they are often sitting towards the front so it creates a giant bottleneck. This is exacerbated when there are many of them. By row would make it go smoothly.
FC, then Elites by status, then general boarding.
Another thing that would help immensely is to limit non-Elites to a single carry on bag when the flight is more than 90% full.
#18
Join Date: Jul 2005
Location: Atlántida, Canelones, Uruguay (MVD) and rarely GNV
Programs: AV LifeMiles, CM ConnectMiles, BA Exec Club. Former:ex-ASGold, ex-UA1K, ex-COPlat, ex-NWGold.
Posts: 2,673
If enough people complain about this, be careful what you ask for. We may end up with UA's 5-to-9 zone boarding.
Carpet Lice:
Real Special: GS
Sort of Special: 1K, Intl F, Intl C
(I've seen the above done anywhere from 1 to 4 separate calls)
Non-Carpet Lice:
Half-Special: 1P and *G
Tiny-bit-Special: 2P, 3P,*S, and fools who paid for Premier Line (Seating 1)
Unwashed Masses: Seating 2, 3, 4 (according to WiLMA algorithm)
UA's excessive use of a Caste System for all benefits may be coming to town. Along with multiple variants of "Premier Lobby". UA makes everything way too granular, to the point of po-ing anybody more than 2 or 3 levels down from uber-GS.
I like CO's "Special/Everybody Else" approach more. I've been a 1K down thru GM on UA and a Plat down to nobody (former Bronze) on CO. CO is more fair to everybody while still giving Elites a decent set of day-of-flight benefits IMHO.
Carpet Lice:
Real Special: GS
Sort of Special: 1K, Intl F, Intl C
(I've seen the above done anywhere from 1 to 4 separate calls)
Non-Carpet Lice:
Half-Special: 1P and *G
Tiny-bit-Special: 2P, 3P,*S, and fools who paid for Premier Line (Seating 1)
Unwashed Masses: Seating 2, 3, 4 (according to WiLMA algorithm)
UA's excessive use of a Caste System for all benefits may be coming to town. Along with multiple variants of "Premier Lobby". UA makes everything way too granular, to the point of po-ing anybody more than 2 or 3 levels down from uber-GS.
I like CO's "Special/Everybody Else" approach more. I've been a 1K down thru GM on UA and a Plat down to nobody (former Bronze) on CO. CO is more fair to everybody while still giving Elites a decent set of day-of-flight benefits IMHO.
#19
Join Date: Dec 2004
Posts: 2,034
That's great and all, but it doesn't solve the elite heavy bottleneck that happens, so we might as well just keep it like it is. We may be delayed a few times but oh well.
#20
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
#21
FlyerTalk Evangelist
Join Date: Jan 2003
Location: Brooklyn, NY, USA
Programs: DL SM Plat, B6 TrueBlue, UA MP, AAdvantage
Posts: 10,008
If enough people complain about this, be careful what you ask for. We may end up with UA's 5-to-9 zone boarding.
Carpet Lice:
Real Special: GS
Sort of Special: 1K, Intl F, Intl C
(I've seen the above done anywhere from 1 to 4 separate calls)
Non-Carpet Lice:
Half-Special: 1P and *G
Tiny-bit-Special: 2P, 3P,*S, and fools who paid for Premier Line (Seating 1)
Unwashed Masses: Seating 2, 3, 4 (according to WiLMA algorithm)
UA's excessive use of a Caste System for all benefits may be coming to town. Along with multiple variants of "Premier Lobby". UA makes everything way too granular, to the point of po-ing anybody more than 2 or 3 levels down from uber-GS.
I like CO's "Special/Everybody Else" approach more. I've been a 1K down thru GM on UA and a Plat down to nobody (former Bronze) on CO. CO is more fair to everybody while still giving Elites a decent set of day-of-flight benefits IMHO.
Carpet Lice:
Real Special: GS
Sort of Special: 1K, Intl F, Intl C
(I've seen the above done anywhere from 1 to 4 separate calls)
Non-Carpet Lice:
Half-Special: 1P and *G
Tiny-bit-Special: 2P, 3P,*S, and fools who paid for Premier Line (Seating 1)
Unwashed Masses: Seating 2, 3, 4 (according to WiLMA algorithm)
UA's excessive use of a Caste System for all benefits may be coming to town. Along with multiple variants of "Premier Lobby". UA makes everything way too granular, to the point of po-ing anybody more than 2 or 3 levels down from uber-GS.
I like CO's "Special/Everybody Else" approach more. I've been a 1K down thru GM on UA and a Plat down to nobody (former Bronze) on CO. CO is more fair to everybody while still giving Elites a decent set of day-of-flight benefits IMHO.
I far prefer the efficiency of the WiLMA algorithm. Zone boarding is far quicker...
#22
Join Date: Nov 2009
Location: Between EWR & PHL
Programs: UA MileagePlus dirt (former hard-way Silver); AS Mileage Plan MVP; Hilton Honors Silver
Posts: 1,586
Given an overloaded-with-Elites flight, loading Elites by status makes no sense. I'm a (lowly) Silver, and I usually sit in a window seat near the front of the Elite zone with minimal carry-on baggage. If I have to wait for a Plat to vacate the aisle seat (or, worse, a Plat and their companion in the middle seat) because they boarded before I did, that's going to take up just as much time as if we all boarded at once - maybe more.
UA's system has the same problem, compounded by the fact that most non-upgraded Elites will be sitting in E+.
I'd love to see CO try to implement a modified WilMA system for Elite-heavy loads (Elites by WilMA, then everyone else by WilMA), but I imagine implementation would be a nightmare.
#23
Join Date: Sep 2007
Location: retired from SFO Terminal 3
Posts: 7,437
I bought atleast two flights a day. There is no simple answer for which is a better way to board; Elites vs Zones. It's all about the number and size of the bags people bring. I've had flights with 90 people onboard and still had to check bags at the door. And complete full flights with zero checked bags at the door.
I like our method of boarding. I like boarding First Class, Elites and then by row numbers. Sounds more personal than boarding by Zone Number. And I really don't want to call each Elite class by name either.
I like our method of boarding. I like boarding First Class, Elites and then by row numbers. Sounds more personal than boarding by Zone Number. And I really don't want to call each Elite class by name either.
#24
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,651
If enough people complain about this, be careful what you ask for. We may end up with UA's 5-to-9 zone boarding.
Carpet Lice:
Real Special: GS
Sort of Special: 1K, Intl F, Intl C
(I've seen the above done anywhere from 1 to 4 separate calls)
Non-Carpet Lice:
Half-Special: 1P and *G
Tiny-bit-Special: 2P, 3P,*S, and fools who paid for Premier Line (Seating 1)
Unwashed Masses: Seating 2, 3, 4 (according to WiLMA algorithm)
UA's excessive use of a Caste System for all benefits may be coming to town. Along with multiple variants of "Premier Lobby". UA makes everything way too granular, to the point of po-ing anybody more than 2 or 3 levels down from uber-GS.
I like CO's "Special/Everybody Else" approach more. I've been a 1K down thru GM on UA and a Plat down to nobody (former Bronze) on CO. CO is more fair to everybody while still giving Elites a decent set of day-of-flight benefits IMHO.
Carpet Lice:
Real Special: GS
Sort of Special: 1K, Intl F, Intl C
(I've seen the above done anywhere from 1 to 4 separate calls)
Non-Carpet Lice:
Half-Special: 1P and *G
Tiny-bit-Special: 2P, 3P,*S, and fools who paid for Premier Line (Seating 1)
Unwashed Masses: Seating 2, 3, 4 (according to WiLMA algorithm)
UA's excessive use of a Caste System for all benefits may be coming to town. Along with multiple variants of "Premier Lobby". UA makes everything way too granular, to the point of po-ing anybody more than 2 or 3 levels down from uber-GS.
I like CO's "Special/Everybody Else" approach more. I've been a 1K down thru GM on UA and a Plat down to nobody (former Bronze) on CO. CO is more fair to everybody while still giving Elites a decent set of day-of-flight benefits IMHO.
I'm flying CO metal Tomorrow, will see what I think of the boarding method.
#25
FlyerTalk Evangelist
Join Date: Jan 2003
Location: Brooklyn, NY, USA
Programs: DL SM Plat, B6 TrueBlue, UA MP, AAdvantage
Posts: 10,008
I bought atleast two flights a day. There is no simple answer for which is a better way to board; Elites vs Zones. It's all about the number and size of the bags people bring. I've had flights with 90 people onboard and still had to check bags at the door. And complete full flights with zero checked bags at the door.
I like our method of boarding. I like boarding First Class, Elites and then by row numbers. Sounds more personal than boarding by Zone Number. And I really don't want to call each Elite class by name either.
I like our method of boarding. I like boarding First Class, Elites and then by row numbers. Sounds more personal than boarding by Zone Number. And I really don't want to call each Elite class by name either.
As you write, the WiLMA algorithm does not affect carry-on bags, but it does speed up the basic boarding process, because it ensures that pax sitting in aisle seats don't board before those sitting at windows and middles.
#26
Original Poster
Join Date: Oct 2006
Location: Btwn EWR and PHL
Programs: UA 1K; Marriott Gold
Posts: 241
I bought atleast two flights a day. There is no simple answer for which is a better way to board; Elites vs Zones. It's all about the number and size of the bags people bring. I've had flights with 90 people onboard and still had to check bags at the door. And complete full flights with zero checked bags at the door.
I like our method of boarding. I like boarding First Class, Elites and then by row numbers. Sounds more personal than boarding by Zone Number. And I really don't want to call each Elite class by name either.
I like our method of boarding. I like boarding First Class, Elites and then by row numbers. Sounds more personal than boarding by Zone Number. And I really don't want to call each Elite class by name either.
1) F
2) Elite Acess, BUT by seat number
3) Everyone else the usual way
I just think that might help the bottlenecks, etc...
#27
Original Poster
Join Date: Oct 2006
Location: Btwn EWR and PHL
Programs: UA 1K; Marriott Gold
Posts: 241
Hey guys (and gals), if there's someone in front of you who is casually digging through their bag, while standing in the aisle blocking traffic, could you politely ask them if you can pass? We make announcements along those lines but it has approximately zero effect.
I must be hyper-conscious of other people because when I board, I clear the aisle ASAP so that fellow PAX aren't inconvenienced, or worse, delayed.
I must be hyper-conscious of other people because when I board, I clear the aisle ASAP so that fellow PAX aren't inconvenienced, or worse, delayed.
That rarely seems to work.
BTW, I'm like you, I try to grab my stuff in my carry-on and go as quickly as I reasonably can. Heck, sometimes I even remember to pull out what I want from my carry on before I board the plane. Crazy, I know. ;-)
#28
Join Date: Oct 2009
Location: Austin, TX
Programs: AA LT Plat, UA 1k/1mm+, National EE, IC Plat, Bonvoy Gold
Posts: 2,605
The idea of boarding elites by row is never going to fly. In an age where 50%+ of each flight are elites, this would be a serious devaluation of status for Plats and even Golds.
#29
Suspended
Join Date: Mar 2006
Location: Manhattan
Programs: CO Plat, SPG Gold
Posts: 1,468
Charge double the price for gate checks. Or charge for carryons but not for checked bags. Nothing was more delightful thanflying in the week or two when there was a complete liquids ban. No one had any luggage. I loved it.
#30
FlyerTalk Evangelist
Join Date: May 2003
Location: AA Plat / UA NOTHING / Alaska 75K / Hyatt Diamond / SPG LT Plat / Marriott Gold / Priority Club Plat / Hertz Pres
Posts: 24,707
Boarding SEA-EWR CO1580 yesterday morning when the GAs announced after F boarded that "we are going to be boarding by rows" and called the last 6 or so rows of coach to board. I thought they may have just forgotten to make the Elite call and walked up to board with my 21C boarding pass.
I was told that my row hadn't been called and when I questioned them about Elite Access I was told "everyone is Elite on this plane". They then made the announcement that there were so many Elites, they were making everyone Elite on the plane". The guy standing next to me (also Plat) said to me, "so why do I bother flying 100k miles on this airline??"
It a shame that even the few benefits of Elite travel that are left are being taken away these days.
I was told that my row hadn't been called and when I questioned them about Elite Access I was told "everyone is Elite on this plane". They then made the announcement that there were so many Elites, they were making everyone Elite on the plane". The guy standing next to me (also Plat) said to me, "so why do I bother flying 100k miles on this airline??"
It a shame that even the few benefits of Elite travel that are left are being taken away these days.