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E+ for CO elites is live!

 
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Old Oct 1, 2010, 9:01 am
  #46  
 
Join Date: Jul 2009
Location: NYC
Programs: UA 1K, AA EXP, SPG Plat
Posts: 293
CO Gold -- couldn't select seats on United.com for a quick MR to HNL. However, called United CSR and was given E+. No questions asked ^

Now, if the upgrade comes through, that would be ^^
aanswer is offline  
Old Oct 1, 2010, 9:07 am
  #47  
 
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Titanium, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,770
Originally Posted by entropy
I wonder when UA elites will get E+ on continental operated flights..
I wonder how long it will take for Jeff to starting adding seats into the UA planes
Renard is offline  
Old Oct 1, 2010, 9:15 am
  #48  
 
Join Date: Mar 2010
Location: San Diego
Programs: CO gold,AA platinum for life,WN, Hyatt Diamond, Priority Club plat,Emerald club exec
Posts: 60
later..and later.....and even later...From CO.com

In addition, starting sometime in October 2010, United elite members will have access to Continental’s Elite Upgrades, and Continental elite members will have access to United’s Unlimited Domestic Upgrades.

Well, that nails it down for me! NOT
jmlsan is offline  
Old Oct 1, 2010, 9:26 am
  #49  
 
Join Date: Oct 2003
Location: CLE
Programs: UA Gold, OZ silver,
Posts: 553
I just called get my E+ seat and they tried to charge me $59 but then told them I was elite it should be free. They then checked and agreed it was free but my wife would have to pay for the E+ seat. (Reward tix booked on CO with 2 UA segments)

All pax in your PNR are not covered by your elite status like with CO ELR?

Update: CO Silver is allowed 1 companion upgrade to E+, I called back and got a different CSR that knew much more than previous agent.

Last edited by 767400; Oct 1, 2010 at 11:15 am
767400 is offline  
Old Oct 1, 2010, 9:41 am
  #50  
 
Join Date: Mar 2004
Location: Austin, Tx, USA
Posts: 229
CO Plat - upcoming trip next week - E+ confirmed via phone

CO Plat here. Upcoming itinerary next week AUS IAH (CO), IAH PHX (CO), PHX ORD (CO Codeshare), ORD AUS (UA).

Called United domestic resos and they moved me into E+ very quickly. No need to talk to supervisor. Also confirmed that i need to request F UG at airport.
Enhanced in Austin is offline  
Old Oct 1, 2010, 11:54 am
  #51  
 
Join Date: Oct 2009
Location: MSN
Programs: UA Gold, SPG Lifetime Gold
Posts: 210
Originally Posted by Enhanced in Austin
CO Plat here. Upcoming itinerary next week AUS IAH (CO), IAH PHX (CO), PHX ORD (CO Codeshare), ORD AUS (UA).

Called United domestic resos and they moved me into E+ very quickly. No need to talk to supervisor. Also confirmed that i need to request F UG at airport.
Also Cont Plat..........Just called United reservations and they told me that I would get my E+ plus seating for an upcoming ORD-DCA on 10/19, but not until I get to the airport. From all that I've read, that is not correct as I should be able to get an assigned E+ plus seat now. What gives?
i_fly_to_much is offline  
Old Oct 1, 2010, 11:57 am
  #52  
FlyerTalk Evangelist
 
Join Date: Feb 2007
Location: PDX
Programs: UA 1K, Marriott Plat
Posts: 11,500
Originally Posted by i_fly_to_much
Also Cont Plat..........Just called United reservations and they told me that I would get my E+ plus seating for an upcoming ORD-DCA on 10/19, but not until I get to the airport. From all that I've read, that is not correct as I should be able to get an assigned E+ plus seat now. What gives?
Call back, say, "as a CO Platinum I'd like to select an E+ seat".
Hartmann is offline  
Old Oct 1, 2010, 12:00 pm
  #53  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Originally Posted by i_fly_to_much
Also Cont Plat..........Just called United reservations and they told me that I would get my E+ plus seating for an upcoming ORD-DCA on 10/19, but not until I get to the airport. From all that I've read, that is not correct as I should be able to get an assigned E+ plus seat now. What gives?
You are an FTer, and should know the mantra "Hang up and call back"
FriendlySkies is offline  
Old Oct 1, 2010, 12:13 pm
  #54  
 
Join Date: Jan 2009
Location: BOS
Programs: CO Plat, UA MP, AA
Posts: 117
Thanks everyone this is great news! I just called the UA rep and they upgraded me to E+ with no questions asked. Just curious if an agent makes the change, should it instantly be updated on ua.com?
cmwilliams72 is offline  
Old Oct 1, 2010, 12:17 pm
  #55  
FlyerTalk Evangelist
 
Join Date: Feb 2007
Location: PDX
Programs: UA 1K, Marriott Plat
Posts: 11,500
Originally Posted by cmwilliams72
Thanks everyone this is great news! I just called the UA rep and they upgraded me to E+ with no questions asked. Just curious if an agent makes the change, should it instantly be updated on ua.com?
It took a minute for my seat changes to show up.
Hartmann is offline  
Old Oct 1, 2010, 12:39 pm
  #56  
 
Join Date: Aug 2009
Programs: DL DM, UA PP, Hyatt DM, Marriott SE, SPG Gold
Posts: 166
Just did it. First CSR wanted to charge me, asked for a sup, sup told me they just got the memo within the last hour and changed me into E+ on five different itineraries. He said by next month we should be able to all this online.
DLAtlPdx is offline  
Old Oct 1, 2010, 12:39 pm
  #57  
 
Join Date: Oct 2003
Location: CLE
Programs: UA Gold, OZ silver,
Posts: 553
Originally Posted by cmwilliams72
Thanks everyone this is great news! I just called the UA rep and they upgraded me to E+ with no questions asked. Just curious if an agent makes the change, should it instantly be updated on ua.com?
Mine showed up on ua.com asap! ^
767400 is offline  
Old Oct 1, 2010, 12:39 pm
  #58  
 
Join Date: Oct 2009
Location: MSN
Programs: UA Gold, SPG Lifetime Gold
Posts: 210
Originally Posted by Hartmann
Call back, say, "as a CO Platinum I'd like to select an E+ seat".
One call back, a 10 minute wait and chat with a supervisor and............success! I'll be glad when the kinks get worked out "later this month".
i_fly_to_much is offline  
Old Oct 1, 2010, 12:41 pm
  #59  
 
Join Date: Jun 2006
Location: TX
Programs: UA mm, Marriott PLT, Hilton Dia
Posts: 580
I have a flight next week and do not have a seat assignment. I am Continental plat. There are plenty of E+ seats, but no E-. I have called three times, working my way thru the questions to get to a CSR, and have not received one without a strong accent, nor have I gotten a seat. My onepass number is on the reservation OK as they recognize (at least two of them did) my status. But all have said that the upgrade is day of flight available at the gate only. They said I would have to pay to get upgrade now.

Center seat here I come. Welcome to the new United.
blue47 is offline  
Old Oct 1, 2010, 12:44 pm
  #60  
 
Join Date: May 2004
Location: LAX
Programs: UA 1K, Bonvoy Plat
Posts: 363
Got E+ without asking

I booked a combo United/CO trip on the phone with CO last night. They said they had to request seats from UA. There was no mention of E+ or anything.

This morning I checked my reservation on CO.com, there was a message that said I could request seats on the UA legs with a phone number. It also showed my UA confirmation number (very helpful ^)

I called the number and the automatic voice told me my seat assignments. Checking seatexpert.com confirmed that these were E+ seats, and aisle, my preference.

So I didn't even have to ask! Nice work, I'm a happy merging customer
smartinez is offline  


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