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If you noticed 10,000 OP miles disappear from your account...

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If you noticed 10,000 OP miles disappear from your account...

 
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Old Jul 16, 2010, 7:41 am
  #1  
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Join Date: Dec 2007
Location: Houston
Programs: UA, QR, Flying Blue, AA.
Posts: 352
If you noticed 10,000 OP miles disappear from your account...

I noticed that 10,000 miles disappeared from my account overnight. After checking the statement I noticed that it was the 10K mile Chase credit card $25K spending bonus.

I called and they said it was a Chase mess up and that they were working on it. It should be corrected in a couple of days.

Just thought I would mention it in case anyone else notices the same. I think they must have already received a ton of calls because she seemed a little tired of answering this question.
DragonPhish is offline  
Old Jul 16, 2010, 8:35 am
  #2  
 
Join Date: Jan 2004
Location: NJ, USA
Posts: 2,837
also lost 10000 overnight
jerseygirl is offline  
Old Jul 16, 2010, 8:43 am
  #3  
 
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,470
same here
greendx is offline  
Old Jul 16, 2010, 9:02 am
  #4  
 
Join Date: Mar 2007
Location: Oxfordshire
Programs: UA 1K MM, BA Silver, Marriott Gold
Posts: 149
Ditto.

Think the 10k bonus is only going to be awarded if you spend 25k from july to Dec, this year.
ExRSA is offline  
Old Jul 16, 2010, 9:25 am
  #5  
 
Join Date: Jun 2005
Location: EWR
Programs: Marriott Bonvoy Lifetime Gold (Current Platinum), United Mileage Plus, Avis Preferred
Posts: 850
I rec'd the 10K bonus miles when my credit card statement closed (along with the regular mileage posting) at the end of June, and now that entry (and the miles) is gone.
JohnneeO is offline  
Old Jul 16, 2010, 11:17 am
  #6  
 
Join Date: Nov 2008
Programs: CO PLAT
Posts: 243
I thought I was going crazy......It happened to me too.

I have far surpassed 25k spent with chase this year.

Anyone have an idea of what is going on? Mistake by who?
Houston2mnl is offline  
Old Jul 16, 2010, 11:24 am
  #7  
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Join Date: Dec 2007
Location: Houston
Programs: UA, QR, Flying Blue, AA.
Posts: 352
Originally Posted by Houston2mnl
I thought I was going crazy......It happened to me too.

I have far surpassed 25k spent with chase this year.

Anyone have an idea of what is going on? Mistake by who?
The One Pass rep said that Chase had mis-credited some accounts. So they removed the miles from all accounts that had been credited until they could go back and figure out which ones were mistakes. She said it should be corrected in a few days.
DragonPhish is offline  
Old Jul 16, 2010, 4:22 pm
  #8  
RNE
 
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
10,000,000 miles were mysteriously credited to my account last night! ^
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Old Jul 16, 2010, 5:08 pm
  #9  
 
Join Date: Nov 2005
Location: New Jersey
Posts: 101
No change in mine, yet.
njswamps is offline  
Old Jul 17, 2010, 8:14 am
  #10  
 
Join Date: Sep 2008
Posts: 701
Originally Posted by JohnneeO
I rec'd the 10K bonus miles when my credit card statement closed (along with the regular mileage posting) at the end of June, and now that entry (and the miles) is gone.
Didn't have the 10k bonus yesterday (so not everyone got it) and nothing removed today
MyTravels is offline  
Old Jul 18, 2010, 11:50 am
  #11  
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I thought Osama had put a 10,000 mile tax on all accounts to pay for his trip to Maine.
chasbondy is offline  
Old Jul 18, 2010, 3:11 pm
  #12  
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Join Date: Oct 2005
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Originally Posted by chasbondy
I thought Osama had put a 10,000 mile tax on all accounts to pay for his trip to Maine.
Freudian slip??
tkey75 is offline  
Old Jul 19, 2010, 11:39 am
  #13  
 
Join Date: Jan 2006
Location: IAH, HOU
Programs: MileagePlus 1K, HHonors Diamond, Marriott Titanium/Lifetime Plat
Posts: 1,073
Originally Posted by jerseygirl
also lost 10000 overnight
Same here. 10,000 miles gone.
vdostoi1 is offline  
Old Jul 19, 2010, 12:21 pm
  #14  
 
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,470
Originally Posted by vdostoi1
Same here. 10,000 miles gone.
Did any of you spend $25K since June? From another thread it looks like the 10K miles promo is only good on spend starting in June. I think that's why all of us lost our miles.

In my case I have my $25K spend since January but certainly not since June.
greendx is offline  
Old Jul 19, 2010, 1:09 pm
  #15  
 
Join Date: Jul 2010
Location: Houston, TX
Programs: UA, US, AA, Hyatt Platinum, Hilton Gold, & PC
Posts: 289
I just called the Onepass call center, apparently these 10,000 miles that disappeared will be added to people's account that that has spent $25,000 from January 2010 to June 2010.

Looking at the T&C's of the offer it only states, that2010 Net Purchases will be counted from June 2010 to December 2010. It doesn't mention anything prior to June 2010, so who knows!
devastor is offline  


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