Stupid Question - Getting a Receipt
 

Folks -
This is a bit stupid, but I'm trying to get a receipt for a flight last Thursday.

If I try to view receipt or request receipt on CO.com I get an error message, saying call technical support. They have a recording saying theyre busy, and it then disconnects.

I can't use the request past receipt function, which is only valid after seven days (and for which you have to pay of course).

I called elite line, they said when they request it takes six weeks.

Any suggestions?

Have you looked in your profile on the Continental website. If you look at at "view all reservations" you will be able to see current reservations and past reservations as well. Once you open that tab you'll see the price you paid for your ticket

NEVER MIND. Sorry. They no longer have that option on the CO website

There are ways to make your own receipt. send me a personal message and i might be able to help you

How much do you charge for that? First headsets, now making up receipts?:rolleyes:

Your credit card statement can be used as a receipt..With American Express for example if you click on the transaction, details involving the ticket will popup.. the same is true for purchases made on the aircraft with the flight attendant..I notice my transactions usually post in about 2-3 days..@:-)

It is a bit astonishing that in 2010 such receipts are still raw, plain text HTML. The (easy) technology has existed for decades to include a cryptographically secure checksum as part of a bar code, so any accounting office could confirm Continental authorship. The common form this takes is "public key cryptography", e.g. RSA. The bar code on a boarding pass is similar, but Continental doesn't have to make the confirmation step public, so even more secure technologies are available that work here, such as changing the hash seed on a flight-by-flight basis.

If one diffs the HTML for two receipts, there are many details to get right if one views this as "data restoration", including: Confirmation Number, Issue Date, Seat Numbers, eTicket Number, Flight, fare
information, Details of any change fees paid. As a computer program creates these receipts, they are uniform in their format, and it is not out of reach to restore every printable character, on the nose. But get a couple of characters wrong and one has entered into the realm of forgery.

Thank all. Icydog, I did try that, and I can see the reservation - but when I click I get the error message.

Mikeasia, YHM.

CALPHL, yeah I know, but I need something my employer will take. I had to pay a change fee to get out of Europe and want them to cover it.

Thanks again everyone. Problem solved due to above-and-beyond help from CO.