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Originally Posted by joshwex90
(Post 13524911)
When do you need to put in your upgrade request by, and when do you find out if you cleared?
And if you didn't clear, all the miles/money is returned? |
Originally Posted by bocastephen
(Post 13524673)
A courtesy upgrade from Y to J when Y is oversold and there are open J seats - it is suppose to be given out by Elite status and fare class, but agents don't often follow those guidelines.
It's a complete crapshoot and you can fly 50 times without ever seeing an OP-UP, so don't count on it at all. We got to the gate in EWR, and I stopped one of the GAs who happened to be walking past us to ask a question. He looked down at my boarding pass and confirmed that I was in row 17. When I said yes, he asked me to follow him to the podium, where he proceeded to hand me my new BF boarding pass. At that point, I figured my daughter's graduation present just got much better. My wife walked up behind me and he asked if she was with me, and proceeded to hand her a new BF BP as well. I thanked him very much, smiled and jokingly said "you know I'm going to get screwed in this deal". When he asked why, and I told him this was my daughter's graduation trip and that of course I was going to let my girls ride up front, he looked down at the manifest and confirmed that she would have been next to get upgraded and apologized. I laughed, shook his hand and said, "are you kidding?...this is outstanding...thank you so much!" Ten minutes later, he walked over and handed me my daughter's BF BP as well. I looked at my girls in disbelief and told them this almost never happens, especially when two of our tickets were standard reward tickets. I guess miracles do happen. I have posted several times in the past that I buy cheap tickets and hope for the best with upgrades, and therefore never complain when I don't get one. I don't think I'll be questioning CO's upgrade policy any time soon :D (FWIW, I'm also 10/12 on eligible EUA flights so far this year, missing only EWR-BOS on this trip, and a 752 IAH-EWR). |
Originally Posted by emcsweeney
(Post 14055457)
I just had to share that miracles like this do happen on occasion. I just returned from DEL, where I took my wife and daughter as a graduation present for my daughter who graduated from BC last week.
We got to the gate in EWR, and I stopped one of the GAs who happened to be walking past us to ask a question. He looked down at my boarding pass and confirmed that I was in row 17. When I said yes, he asked me to follow him to the podium, where he proceeded to hand me my new BF boarding pass. At that point, I figured my daughter's graduation present just got much better. My wife walked up behind me and he asked if she was with me, and proceeded to hand her a new BF BP as well. I thanked him very much, smiled and jokingly said "you know I'm going to get screwed in this deal". When he asked why, and I told him this was my daughter's graduation trip and that of course I was going to let my girls ride up front, he looked down at the manifest and confirmed that she would have been next to get upgraded and apologized. I laughed, shook his hand and said, "are you kidding?...this is outstanding...thank you so much!" Ten minutes later, he walked over and handed me my daughter's BF BP as well. I looked at my girls in disbelief and told them this almost never happens, especially when two of our tickets were standard reward tickets. I guess miracles do happen. I have posted several times in the past that I buy cheap tickets and hope for the best with upgrades, and therefore never complain when I don't get one. I don't think I'll be questioning CO's upgrade policy any time soon :D (FWIW, I'm also 10/12 on eligible EUA flights so far this year, missing only EWR-BOS on this trip, and a 752 IAH-EWR). |
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