Upgrade Offer on my Confirmation
Jan 15, 2010, 10:45 am
#1
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Join Date: Jul 2001
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Upgrade Offer on my Confirmation
I just checked my reservation online to HNL and found an offer to upgrade to BF -
$979 to pay OR 17.5k points + $450
I investigated further since I have been checking for upgrade seats and found that while I could buy the BF seat today, the miles/$$$ offer was to be waitlisted only.
I guess they're extending the upgrade offers at check-in.
$979 to pay OR 17.5k points + $450
I investigated further since I have been checking for upgrade seats and found that while I could buy the BF seat today, the miles/$$$ offer was to be waitlisted only.
I guess they're extending the upgrade offers at check-in.
Jan 15, 2010, 11:06 am
#2
Join Date: Feb 2009
Location: Washington, DC
Programs: AAdvantage
Posts: 224
I know my case is a bit different than yours since your HNL flight is business first.
I just bought a ticket for DCA-LAX-DCA for a weekend trip in February. After purchasing the ticket (cheap T-class). A colorful banner popped up at the bottom of "Request Receipt". Offering an upgrade for $337/way or for 15,000 miles per way. Since it's my birthday weekend I decided to treat myself instead of waiting for the comp upgrade to clear 5 days before, just because even as a platinum DCA-IAH-LAX can be hard.
Once I clicked "Yes" (with miles) it switched everything to "R" class and took me to the seat map to select F-class seats. It's all confirmed.
This is the first time I've noticed the catchy banner.
I just bought a ticket for DCA-LAX-DCA for a weekend trip in February. After purchasing the ticket (cheap T-class). A colorful banner popped up at the bottom of "Request Receipt". Offering an upgrade for $337/way or for 15,000 miles per way. Since it's my birthday weekend I decided to treat myself instead of waiting for the comp upgrade to clear 5 days before, just because even as a platinum DCA-IAH-LAX can be hard.
Once I clicked "Yes" (with miles) it switched everything to "R" class and took me to the seat map to select F-class seats. It's all confirmed.
This is the first time I've noticed the catchy banner.
Jan 15, 2010, 11:26 am
#3
Join Date: Jul 2009
Location: SEA
Programs: DL PM, CO Silver
Posts: 151
I just checked my flight (CO234 on 1/18) and was offered the upgrade for 15k or $275. There are currently 8 seats available.
What are the chances I would be upgraded anyways as a Plat? I've status-matched coming over from Delta, so no experience with CO yet (this is my first flight with them).
What are the chances I would be upgraded anyways as a Plat? I've status-matched coming over from Delta, so no experience with CO yet (this is my first flight with them).
Jan 15, 2010, 11:27 am
#4
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They have been putting it on the reservation confirmation screen for weeks if not months now. A bit misleading to offer it in a waitlist-only scenario but not horribly so.
They are definitely pushing to sell more F seats.
They have been putting it on the reservation confirmation screen for weeks if not months now. A bit misleading to offer it in a waitlist-only scenario but not horribly so.
They are definitely pushing to sell more F seats.
Jan 15, 2010, 11:42 am
#5
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I just checked my flight (CO234 on 1/18) and was offered the upgrade for 15k or $275. There are currently 8 seats available.
What are the chances I would be upgraded anyways as a Plat? I've status-matched coming over from Delta, so no experience with CO yet (this is my first flight with them).
What are the chances I would be upgraded anyways as a Plat? I've status-matched coming over from Delta, so no experience with CO yet (this is my first flight with them).
Continental Flight 234 [1-15-2009]
Upgrade Standby List:
Capacity: 16 | Booked: Full | Checked In: 12
No Customers Upgraded
Jan 15, 2010, 11:49 am
#6
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They have been putting it on the reservation confirmation screen for weeks if not months now. A bit misleading to offer it in a waitlist-only scenario but not horribly so.
They are definitely pushing to sell more F seats.
They have been putting it on the reservation confirmation screen for weeks if not months now. A bit misleading to offer it in a waitlist-only scenario but not horribly so.
They are definitely pushing to sell more F seats.
It was definitely misleading.... the first screen of the offer asked if I wanted to upgrade for 17.5k miles. Well, I'm no fool and thought it was great - no money required
Only when I clicked on it did I see the co-pay AND the fact that it would be waitlist only.
So, on two fronts it was misleading
Jan 15, 2010, 12:05 pm
#7
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Jan 15, 2010, 12:24 pm
#8
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I booked 3 days ago. The offer appeared today. I'm certain it wasn't there yesterday. The Nov bookings were made sometime around June. I'm not sure about Oct.
Jan 15, 2010, 12:27 pm
#9
Join Date: Jul 2009
Location: SEA
Programs: DL PM, CO Silver
Posts: 151
The last I flew was in Nov. I was outboud in Y and BF return. I didn't get the offer. I didn't get it on my Oct flights.
It was definitely misleading.... the first screen of the offer asked if I wanted to upgrade for 17.5k miles. Well, I'm no fool and thought it was great - no money required
Only when I clicked on it did I see the co-pay AND the fact that it would be waitlist only.
So, on two fronts it was misleading
It was definitely misleading.... the first screen of the offer asked if I wanted to upgrade for 17.5k miles. Well, I'm no fool and thought it was great - no money required
Only when I clicked on it did I see the co-pay AND the fact that it would be waitlist only.
So, on two fronts it was misleading
Jan 15, 2010, 12:31 pm
#10
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On the second screen, where I would actually select the flight I wanted to upgrade and have the miles & $$$ deducted, on the far right, in much smaller lettering, it said there wasn't an actual upgraded seat available, but that I would be put on the waitlist.
My return flight was already BF, so I was selecting individual flights to upgrade.
My return flight was already BF, so I was selecting individual flights to upgrade.
Jan 15, 2010, 1:13 pm
#11
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Can anybody post a screen capture of an offer?
Jan 15, 2010, 2:08 pm
#12
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If you tell me how to post it, I'll gladly do it. I tried and wasn't able to. I don't think I was using the correct tag.
Jan 15, 2010, 3:23 pm
#13
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Click for a bigger version.
There is another box further down that lets you pick an unrestricted ticket instead of upgraded.
ETA: That was on the booking screen. Below is from an existing reservation:
There is another box further down that lets you pick an unrestricted ticket instead of upgraded.
ETA: That was on the booking screen. Below is from an existing reservation:
Last edited by sbm12; Jan 15, 2010 at 3:37 pm
Jan 15, 2010, 4:47 pm
#14
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,470
I booked my EWR-SAN flight a couple of weeks ago for tomorrow and have had this upgrade offer of 15K miles or $375 each way. It did go up at one point to ~$475 or so and then back to $375. It would even say how many seats are available in F. There were a like 9 seats too until the Patriots lost and Jets were playing in San Diego and instantly no more seats up front, looks like I'm sitting in the back on a pretty full flight.
Jan 15, 2010, 4:56 pm
#15
Join Date: Jan 2009
Location: BOS
Programs: CO Plat, UA MP, AA
Posts: 117
I've gotten those offers since mid-December and the only time I jumped on one was LAX-IAH for $78 and no miles one-way on a T-fare. I think it was a buy-up to M because when the miles were credited the fare code said ZM. They were offering the return for $457 but for a 3 hour trip it wasn't worth it for me; it turns out I was upgraded at the 5-day mark on the return anyway .
.