Northwest is not always Northworst!
 

I live in Northwest hub city have had my fair share of bad expereinces. I feel that it is only fair to also share my good ones. I was traveling internationally from Beijing last week. I asked for a window seat at the gate thinking I didn't have a chance in hell. The agents said they were overbooked in coach but because she would give me this one time upgrade to Bus Class. AWESOME!! I am a silver elite member in North America. Northwest, you have just made up for my past 2 years of bad expereinces. Thanks. Empowering your agents pays off!!

One operational upgrade in 2 years. My brother never got a single one flying 100K miles for 2 years with NW. When he switched to UA he got operational upgrades coach-->business on 50% of his segments.

There's a difference between upgrades being served by an airline out of desperation (covering ...) and out of goodwill.

In your case (not to rain on your parade), it was offered out of desperation.

Think of the alternative scenario: "Oh, Mr./Ms. Letstalk, we're completely overbooked. Can I give you a $300 voucher if you accept delaying your embarking on this upcoming 12 hour flight?"

If there truly were no seats available for you on that plane that day, they'd certainly let you know.

How would you feel about NWA then?

[This message has been edited by FQTV (edited 06-24-2000).]

What is this fqtv? Have you taken it as your personal vendetta to flame every Junior Member who has posted something somewhat positive about nw this morning? Did you wake up on the wrong side of the bed or something? Tell us something new or give it a break. http://www.flyertalk.com/forum/frown.gif

btw welcome to the boards letstalk http://www.flyertalk.com/forum/smile.gif

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A day without sunshine is like night
On the other hand you have five different fingers

[This message has been edited by magic111 (edited 06-24-2000).]