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Website and app no longer show reward earning on current statement

Website and app no longer show reward earning on current statement

Old Apr 17, 2023, 11:26 pm
  #1  
Original Poster
 
Join Date: Mar 2010
Location: TPE, SFO, PAE
Posts: 892
Website and app no longer show reward earning on current statement

Yesterday I noticed that on the Citi website and the app, transactions from the current statement no longer show the number of points earned and just show ----- instead (or N/A for returns instead of negative points). Transactions from statements that have closed do still show the amount of points earned.




I called TYP support and the agent confirms that she does see the number of points earned for recent, posted transactions on her end.

Anyone seeing this as well?
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ithinkurdumb is offline  
Old Apr 24, 2023, 10:44 am
  #2  
 
Join Date: Mar 2009
Posts: 2,296
Works fine for me on Citi Premier.
danpeake is offline  
Old Apr 24, 2023, 12:42 pm
  #3  
Original Poster
 
Join Date: Mar 2010
Location: TPE, SFO, PAE
Posts: 892
Originally Posted by danpeake
Works fine for me on Citi Premier.
It was back to normal after two days on my Prestige as well, then after another day my Premier also went back to normal.
ithinkurdumb is offline  

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