Does Citi let you know if you are ineligible for a Bonus?
Apr 25, 2021, 5:05 am
#1
Original Poster
Join Date: Feb 2006
Posts: 1,061
Does Citi let you know if you are ineligible for a Bonus?
I know there is a two year rule requirement between Thank You bonuses.
I got the Prestige in May, 2019 and product changed to a Double Cash in June, 2020, with a new account number.
I'd like to get a Premier card , but would I need to wait until June/July, 2021 or 2022. I've read different things on the forum. I anticipate that I'll need to wait until 2022, but does Citi let you know during the application process?
I got the Prestige in May, 2019 and product changed to a Double Cash in June, 2020, with a new account number.
I'd like to get a Premier card , but would I need to wait until June/July, 2021 or 2022. I've read different things on the forum. I anticipate that I'll need to wait until 2022, but does Citi let you know during the application process?
Apr 25, 2021, 7:45 am
#2
Join Date: Sep 2019
Posts: 47
I don't think so but that would be nice if they did. Not really interested in a new citi card without a SUB.
I'm in the same boat after opening a premier In April 2019 and product changing to a double cash last year. My card number also changed. Even so, I'm planning to apply for a new card in July of this year since I haven't seen anything conclusive indicating I won't be eligible for a SUB.
I'm in the same boat after opening a premier In April 2019 and product changing to a double cash last year. My card number also changed. Even so, I'm planning to apply for a new card in July of this year since I haven't seen anything conclusive indicating I won't be eligible for a SUB.
Apr 25, 2021, 12:17 pm
#4
Original Poster
Join Date: Feb 2006
Posts: 1,061
Thanks. I'll probably play it safe and wait to apply until July. 2022. I don't regret getting the Double Cash, but Citi's policy of resetting the 2 year clock for product changes is pretty strict. I suppose I could always call Citi, but if the CSR is wrong, will I really have any recourse.
Apr 25, 2021, 11:42 pm
#5
Join Date: Mar 2015
Location: SEA
Programs: AS MVP , Delta Gold Medallion, "Credit Card" status for various hotels
Posts: 672
A few years ago, I was unsure if I qualified for a new AA card, so I called and asked. They were able to give me a quick answer, and went ahead and proactively gave me a retention offer for a different card while I was on the phone. Glad I called.
Apr 26, 2021, 7:30 am
#6
Join Date: Dec 2011
Location: DTW
Programs: TK E+, WY, Radisson R
Posts: 2,360
Also the timing of being eligible to get bonus, I'd like to know the insight of this. For example, if you got Citi Premier, let's say July 1st 2019, and you met the spending threshold to get bonus Sept 28th, 2019, but received the bonus later on Oct 10th, 2019.
When I apply for next TYP card, either Reward+ or Prestige, would I be eligible to get bonus if I apply on Sept 1st, 2021 but won't meet the spending threshold until Nov 1st, 2021? or will I simply have to wait until Nov 1st, 2021 to apply for either card to get bonus just to be safe? Perhaps a few data points of people who received bonus twice can/will confirm/clarify.
When I apply for next TYP card, either Reward+ or Prestige, would I be eligible to get bonus if I apply on Sept 1st, 2021 but won't meet the spending threshold until Nov 1st, 2021? or will I simply have to wait until Nov 1st, 2021 to apply for either card to get bonus just to be safe? Perhaps a few data points of people who received bonus twice can/will confirm/clarify.
Sep 8, 2022, 4:23 pm
#8
Join Date: Jul 2014
Location: JRF
Programs: AA Gold, Marriott Platinum, Hilton Diamond, National Executive Elite
Posts: 1,784
So I screwed up. Had an AA business card back in 2018, 2022 makes it 4 years since the last bonus posting. I didn't have the old records anymore, and Citi couldn't tell me when exactly I got the bonus. I took a chance and applied earlier this year, met spend, etc. and it's been quite a few months now and still no sign-up bonus of 65,000 AA miles. How screwed am I, and do I have any chance in asking for it in part or for everything?