Citi Merchant Offers

Old Dec 1, 2021, 4:29 pm
  #31  
 
Join Date: Jan 2013
Posts: 33
Originally Posted by MaxVO
I had a Dividend card in the family that was getting the Merchant Offers. After its PC to Custom Cash, the card is no longer showing up on the Merchant Offers screen. Perhaps it takes a very long time before an account starts to be included in the offers. The situation is similar to VAN -- it takes many months before an account starts appearing in that applet.
Thanks for replying. Ill probably hold off on the conversion in that case.
fedolefan is offline  
Old Dec 2, 2021, 6:20 am
  #32  
 
Join Date: Sep 2012
Location: GRU-CGH
Programs: TP Gold; IB Oro; G3 Diamond; AD Diamond; LA Plat.; HH Diamond; IHG Diam Amb; Marriott Plat.
Posts: 106
As an additional DP, my Rewards+ does not have any offer, while my Prestige and Premier both have plenty. It has always been the case for me.
Blackheath is offline  
Old Dec 2, 2021, 6:29 pm
  #33  
 
Join Date: Mar 2005
Location: CLT
Programs: AA EP, AA AC
Posts: 4,268
As I noted upthread, I cannot get any on my Prestige, Double Cash nor my AA Ex MC. I must have made Citi mad in another life. LOL

Safe Travels
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Old Dec 3, 2021, 10:39 am
  #34  
 
Join Date: Dec 2009
Location: DEN
Posts: 503
I have offers on Dividend and Premier, but zero offers on Double Cash despite being selectable on the list.

Co-brands don't seem to be eligible, my ATTAM and ATTA don't even show up on the list. I haven't seen a DP of anyone with AA or ATTA cards having these offers.
brc01 is offline  
Old Dec 3, 2021, 12:01 pm
  #35  
 
Join Date: Aug 2013
Posts: 714
Originally Posted by jags86
I had $50 off $200 Best Buy on my Double Cash (no offers on any other card). I bought a $200 Amazon gift card and received credit a few days later. Much better than the AMEX $25 off $250 Best Buy offer.
Did it show up as redeemed? I used the offer the last day and can't find any history of it on my account. CS rep wasn't helpful either.
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Old Dec 6, 2021, 9:44 am
  #36  
 
Join Date: May 2013
Posts: 258
I spent $153 at the Vera Bradley outlet on Black Friday and should have gotten 4.5% back but it's still not showing as redeemed. Not looking forward to calling.
voodoogirl is offline  
Old Dec 8, 2021, 4:33 pm
  #37  
 
Join Date: Dec 2009
Location: DEN
Posts: 503
Originally Posted by diseased
Did it show up as redeemed? I used the offer the last day and can't find any history of it on my account. CS rep wasn't helpful either.
I also used the Best Buy offer on the last day, Nov 30. Today it was finally credited, backdated two days ago to Dec 6.

It's helpful to have patience with these offers. When you look back and see an offer credited a few days after purchase, it's easy to forget it took 1-2 extra days to actually post to the account.

Last edited by brc01; Dec 8, 2021 at 4:46 pm
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Old Dec 8, 2021, 6:52 pm
  #38  
LAX
 
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,157
Where do I click to see these offers after I am logged into my account? Not sure if it matters, my CC and banking logins are combined. TIA.

LAX
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Old Dec 9, 2021, 5:55 pm
  #39  
 
Join Date: Mar 2013
Location: Chicago, IL
Posts: 428
Originally Posted by LAX
Where do I click to see these offers after I am logged into my account? Not sure if it matters, my CC and banking logins are combined. TIA.

LAX
Targeted -- only if your card has it

Website: https://online.citi.com/US/ag/merchantoffers
- Rewards & Offers tab at top
- Offers For You
- Shopping "Save with your Citi card" Citi Merchant Offers is a program designed to help you save on shopping, dining and more when you use your Citi card.

Mobile app:
- Services tab on bottom
- Products & Offers
- Merchant Offers "See All" section if you're eligible
Jatan is offline  
Old Dec 10, 2021, 5:46 pm
  #40  
LAX
 
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,157
Originally Posted by Jatan
Targeted -- only if your card has it

Website: https://online.citi.com/US/ag/merchantoffers
- Rewards & Offers tab at top
- Offers For You
- Shopping "Save with your Citi card" Citi Merchant Offers is a program designed to help you save on shopping, dining and more when you use your Citi card.

Mobile app:
- Services tab on bottom
- Products & Offers
- Merchant Offers "See All" section if you're eligible
Thanks. So, even if targeted, it must be accessed through the site you linked?

LAX
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Old Dec 10, 2021, 6:00 pm
  #41  
 
Join Date: Mar 2013
Location: Chicago, IL
Posts: 428
Originally Posted by LAX
Thanks. So, even if targeted, it must be accessed through the site you linked?

LAX
Doesn't matter how you access it (online or mobile) -- you'll only see merchant offers if you're targeted (if you can't then you're not targeted)
Jatan is offline  
Old Dec 13, 2021, 5:24 am
  #42  
 
Join Date: May 2013
Posts: 258
The rep on the phone told me they would credit when the statement closed. I don't think that's right, but we'll see. Maybe it changed. Where did the Citi online chat go?
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Old Dec 27, 2021, 6:04 pm
  #43  
FlyerTalk Evangelist
 
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
i have seen very clearly from new chase cards >
- offers are based on use of card (vs little/no use)
- offer expiration was extended on a card being used, but not extended on a card not being used

whereas amex does not differentiate, and has massive numbers of offers, often much higher percent off than chase and BOA

citi sounds like in between those and amex
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Old Dec 28, 2021, 7:37 am
  #44  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 2,014
Originally Posted by Blackheath
As an additional DP, my Rewards+ does not have any offer, while my Prestige and Premier both have plenty. It has always been the case for me.
I have offers on Prestige, Preferred, Rewards+ and Double Cash, but none on Premier, another Preferred, another Rewards+. ATTAM and 2 Custom Cashes don't appear on the list.
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Old Jan 5, 2022, 9:22 pm
  #45  
 
Join Date: Feb 2012
Posts: 4,491
The ever useful BPme offer is back, and can now be used twice, exp. 2022/02/28.
Spoiler
 

MaxVO is offline  

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