Dec 18, 2019, 12:31 pm
Last edit by: wyogold
Related discussions in other Flyertalk forums:
AA potentially closing accounts due to credit card churning/churn
How to know if you're locked: (as of 12/22/2019)
- Call in to aadvantage reservations (800-882-8880) If you locked, you'll be forwarded to customer service instead of getting to the automated reservations system
- If you want to stay on the line, ask CSR if your account is locked (you tried to make a reservation but it wouldn't let you). CSR will inform you there's a note on your account and that corporate security will contact you
- Try to make a reservation for a super cheap hotel through useaamiles.com. There are 1000 miles / night hotels in New Delhi, so at worst you'll risk 1K miles. If you're locked, you'll see "Unable to process points. Please call our customer service for assistance."
So far, nobody seems to have gotten unlocked and gotten access to their miles back. Accounts with upcoming travel seem to be the ones that are getting terminated at the highest rate.
AA potentially closing accounts due to credit card churning/churn
How to know if you're locked: (as of 12/22/2019)
- Call in to aadvantage reservations (800-882-8880) If you locked, you'll be forwarded to customer service instead of getting to the automated reservations system
- If you want to stay on the line, ask CSR if your account is locked (you tried to make a reservation but it wouldn't let you). CSR will inform you there's a note on your account and that corporate security will contact you
- Try to make a reservation for a super cheap hotel through useaamiles.com. There are 1000 miles / night hotels in New Delhi, so at worst you'll risk 1K miles. If you're locked, you'll see "Unable to process points. Please call our customer service for assistance."
So far, nobody seems to have gotten unlocked and gotten access to their miles back. Accounts with upcoming travel seem to be the ones that are getting terminated at the highest rate.
AA accounts restricted (Nov/Dec 2019)
Jan 7, 2020, 4:59 pm
#1456
Join Date: Dec 2010
Location: NYC
Programs: Kettle Class
Posts: 796
Yes. That's generally the idea. You don't even actually need to call, you could use the website or mobile app to cancel and request a refund. Some fares may even have generous no-show restrictions, in which you don't even need to cancel the flight in advance. Just don't show up, and the ticket retains its value for up to 1 year from issuance. Many other FT threads can help you decipher fare rules too if you post them.
Jan 7, 2020, 7:08 pm
#1457
Join Date: Jan 2013
Posts: 1,435
Yes. That's generally the idea. You don't even actually need to call, you could use the website or mobile app to cancel and request a refund. Some fares may even have generous no-show restrictions, in which you don't even need to cancel the flight in advance. Just don't show up, and the ticket retains its value for up to 1 year from issuance. Many other FT threads can help you decipher fare rules too if you post them.
Jan 7, 2020, 7:46 pm
#1460
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
I was just there on Saturday night on that terrible overnight flight to HKG in a biz regional seat... I have to say if you used your Churned miles to get an award on that crummy plane then you really aren’t smart ;-)
Jan 7, 2020, 8:43 pm
#1462
Join Date: Sep 2009
Location: Global
Posts: 5,994
How is this thread different from this one?
AA potentially closing accounts due to credit card churning/churn
(Asking for a friend?
)
AA potentially closing accounts due to credit card churning/churn
(Asking for a friend?
)
Jan 7, 2020, 8:55 pm
#1463
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,929
How is this thread different from this one?
AA potentially closing accounts due to credit card churning/churn
(Asking for a friend? )
AA potentially closing accounts due to credit card churning/churn
(Asking for a friend?
)
Jan 7, 2020, 9:51 pm
#1464
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I agree with you though; I'd rather opt out of the class and take my chances in SC court.
edit: I just realized I was responding to a relatively old post. The point stands though.
Jan 8, 2020, 6:39 am
#1465
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
I think it's more "you guys deserved it" sort of mentality, and I understand where they're coming from. I just don't think anyone cares enough about us (me) to garner enough anger to the point where anyone would feel "glee" over our (my) misfortunes. I just expect a sort of cold indifference along with the "you reap what you sow sentiment," and that's ok.
Indeed. They won't be laughing though if one day AA decides to terminate accounts and cancel flights because AA decides (retroactively) there are other reasons that it doesn't like where some of their miles came from. It doesn't take a lot of creativity to think of other practices, both related and unrelated to credit cards, that could be construed as "exploitation" or whatever. Nor is it out of the question for data errors to cause the same result on occasion.
Jan 8, 2020, 7:04 am
#1466
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Jan 8, 2020, 7:13 am
#1467
Join Date: Dec 2017
Posts: 745
There are a few posters on this thread who I've noticed over the years, like to express glee - or at least sanctimony - at all sorts of misfortunes and mistakes that others post about on FT. They show up in many different forums/threads so I can't help but conclude they have some sort of weird addiction to it.
I leave it to everyone's imagination exactly how large that loophole might be.
Jan 8, 2020, 7:46 am
#1468
formerly atomicfront
Join Date: Sep 2013
Posts: 171
Mass market companies are not interested in individual customers. They know perfectly well that every algorithm they use will have some unintended consequences, and it truly is not important.
Holding a grudge against a mass market company is foolish. Unsurprising reaction at age 23, but those of us who are older should know better.
Holding a grudge against a mass market company is foolish. Unsurprising reaction at age 23, but those of us who are older should know better.
Jan 8, 2020, 7:53 am
#1469
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
The same is not true for the vast majority of US travelers. While carrier hubs are pretty much always served by other carriers, time, money & convenience limit choices. Those with corporate discounts may also not have many options. Bottom line for AA -- no different for other carriers -- is that most of its HVC's are not individual travelers, but their employers.
Jan 8, 2020, 8:00 am
#1470
formerly atomicfront
Join Date: Sep 2013
Posts: 171
You have the luxury of alternatives, which includes a pair of the good old-fashioned rabbit ears.
The same is not true for the vast majority of US travelers. While carrier hubs are pretty much always served by other carriers, time, money & convenience limit choices. Those with corporate discounts may also not have many options. Bottom line for AA -- no different for other carriers -- is that most of its HVC's are not individual travelers, but their employers.
The same is not true for the vast majority of US travelers. While carrier hubs are pretty much always served by other carriers, time, money & convenience limit choices. Those with corporate discounts may also not have many options. Bottom line for AA -- no different for other carriers -- is that most of its HVC's are not individual travelers, but their employers.
Or miss how AA just cancels flight two hours before take-off as they don't have enough passengers and figures out that most of their passengers are two stupid to claim the EU flight delay cash.