Dec 18, 2019, 12:31 pm
Last edit by: wyogold
Related discussions in other Flyertalk forums:
AA potentially closing accounts due to credit card churning/churn
How to know if you're locked: (as of 12/22/2019)
- Call in to aadvantage reservations (800-882-8880) If you locked, you'll be forwarded to customer service instead of getting to the automated reservations system
- If you want to stay on the line, ask CSR if your account is locked (you tried to make a reservation but it wouldn't let you). CSR will inform you there's a note on your account and that corporate security will contact you
- Try to make a reservation for a super cheap hotel through useaamiles.com. There are 1000 miles / night hotels in New Delhi, so at worst you'll risk 1K miles. If you're locked, you'll see "Unable to process points. Please call our customer service for assistance."
So far, nobody seems to have gotten unlocked and gotten access to their miles back. Accounts with upcoming travel seem to be the ones that are getting terminated at the highest rate.
AA potentially closing accounts due to credit card churning/churn
How to know if you're locked: (as of 12/22/2019)
- Call in to aadvantage reservations (800-882-8880) If you locked, you'll be forwarded to customer service instead of getting to the automated reservations system
- If you want to stay on the line, ask CSR if your account is locked (you tried to make a reservation but it wouldn't let you). CSR will inform you there's a note on your account and that corporate security will contact you
- Try to make a reservation for a super cheap hotel through useaamiles.com. There are 1000 miles / night hotels in New Delhi, so at worst you'll risk 1K miles. If you're locked, you'll see "Unable to process points. Please call our customer service for assistance."
So far, nobody seems to have gotten unlocked and gotten access to their miles back. Accounts with upcoming travel seem to be the ones that are getting terminated at the highest rate.
AA accounts restricted (Nov/Dec 2019)
Jun 22, 2020, 2:46 pm
#3286
Join Date: Jan 2013
Posts: 1,435
I didn't know it had re-opened! I was one of the folks who got shut down, contacted the DOT, heard from AA with their standard reply, and wrote back to AA asking for more info. 2 months and no reply. I really don't have any answers or particulars to add to the lengthy threads above, but you can PM me if you want to know any specifics of how it all unfolded..
Jun 22, 2020, 3:02 pm
#3287
Join Date: Jul 2018
Location: SFO
Posts: 487
I didn't know it had re-opened! I was one of the folks who got shut down, contacted the DOT, heard from AA with their standard reply, and wrote back to AA asking for more info. 2 months and no reply. I really don't have any answers or particulars to add to the lengthy threads above, but you can PM me if you want to know any specifics of how it all unfolded..
Jun 22, 2020, 6:56 pm
#3289
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Jun 22, 2020, 10:55 pm
#3291
Join Date: Jan 2013
Posts: 1,435
The best advice is if the trip's important, have backup refundable tickets.
Last edited by cheaptom; Jun 22, 2020 at 11:05 pm
Jun 23, 2020, 6:47 am
#3292
Suspended
Join Date: May 2020
Posts: 69
Hi guys, a friend of mine got shut down because of this. Did anyone manage to have their accounts reopen?
Jun 23, 2020, 9:03 am
#3294
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Jun 23, 2020, 12:38 pm
#3296
Join Date: May 2011
Programs: Spg Gold, Hilton Diamond, Hyatt Diamond
Posts: 1,578
Jun 23, 2020, 1:01 pm
#3297
Join Date: Jan 2017
Posts: 805
The bloggers were successful in keeping their AA accounts open even after one of them had screenshots of them buying AA codes being posted. So it's obviously possible.
Jun 23, 2020, 2:58 pm
#3299
Join Date: Jan 2017
Posts: 805
Richard Kerr and JT Genter, both TPG bloggers at the time, wrote about the shutdowns back in December and then quickly shut up and never mentioned them again. Both still have active accounts despite admitting to having a bunch of cards, Kerr was the one who someone posted a screenshot of paying for a code. I assume AA let both slide through since they’re bloggers.
edit: apparently JT didn’t use this specific method
edit: apparently JT didn’t use this specific method
Last edited by sethMCOflyer; Jun 26, 2020 at 4:38 pm
Jun 23, 2020, 4:37 pm
#3300
Join Date: Sep 2009
Location: Global
Posts: 5,994
Richard Kerr and JT Genter, both TPG bloggers at the time, wrote about the shutdowns back in December and then quickly shut up and never mentioned them again. Both still have active accounts despite admitting to having a bunch of cards, Kerr was the one who someone posted a screenshot of paying for a code. I assume AA let both slide through since they’re bloggers.
From March of this year...
Kerr's does not say his accounts are re-opened. (He does include a screenshot of closed CITI accounts; He also does not say they were Clint's so they could be his.)
Kerr does not say his AA account is open or closed.
Zero mention of any small claims cases he is aware of.
JT Genter doesn't mention his accounts are closed or open.
https://thepointsguy.com/news/dont-l...tern-bite-you/