Dec 13, 2018, 5:01 pm
Last edit by: muji
Secure messaging is no longer available via:
Services
Services
- Credit Card Services /
- Request a Credit Limit Increase /
- Request Your Card Agreement (at left)
- Request a Credit Limit Increase /
- login to your account via private browsing (seems to prevent a few issues)
- click this link https://online.citi.com/US/NCAO/card...argetAOApp=cli
- then click this link https://accountonline.citi.com/cards...ssageCenter.do
Citi Secure Message - now read only?
Aug 17, 2019, 7:02 pm
#121
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
I think no matter what the big banks don't really give personalized service or tend to care much about their customers. It may sound sad but it's just reality. We are all just a number to them, "priority" level or not. You'd think having many thousands invested in their bank would change things but it rarely seems to matter.
I'm Preferred Rewards with BoA and haven't really noticed any difference in the service vs before becoming Preferred. Still long hold times and inconsistent reps.
I'm Preferred Rewards with BoA and haven't really noticed any difference in the service vs before becoming Preferred. Still long hold times and inconsistent reps.
