Negative changes to Citi Prestige insurance and protection benefits , 29 July 2018.
Didn't see this posted anywhere yet. Credit to DoC.
https://www.doctorofcredit.com/full-...uly-29th-2018/
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The other thread mentioned Trip Delay coverage only kicks in after 6 hours (matching CSR). Lowering auto rental coverage from $100K to $75K (matching CSR). I might as well put all my spend on CSR except for 4th night free hotels.
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Why so surprised? It is Citi's typical business practice.
When Citi offers something too good to be true, then you know it will not last long. |
New Benefits Guide: https://www.cardbenefits.citi.com/~/...R20_FINAL.ashx
The misconnect exclusion to the Travel Delay coverage is now spelled out as well: Coverage does not apply under the following conditions: ......"The Covered Traveler(s) is delayed due to a missed connection of their Common Carrier, but the delay that caused the missed connection does not meet the required time period of 6 hours." |
Originally Posted by Ragnarok
(Post 29791019)
New Benefits Guide: https://www.cardbenefits.citi.com/~/...R20_FINAL.ashx
The misconnect exclusion to the Travel Delay coverage is now spelled out as well: Looks like all my airline spend, which is by far the largest part of by expenses, is going to the CSR or AMEX, no point in putting it on the Prestige for travel after 7/29. |
Originally Posted by Ragnarok
(Post 29791019)
New Benefits Guide: https://www.cardbenefits.citi.com/~/...R20_FINAL.ashx
The misconnect exclusion to the Travel Delay coverage is now spelled out as well: |
Citi often refreshes the insurance and protection guides for all cards simultaneously. Are there changes to other cards on the 29th? After these changes are the Prestige and Premier coverages substantially similar?
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I have a few price rewinds going and some travel booked on the card. When I finish the travel in two weeks, I'm ending the rewinds early, getting a CSR, and closing Prestige. I'll take gift cards for whatever remaining rewards (<10k TYs) I have.
Update: $20k CSR |
I am currently in the middle of a retention offer on Prestige. I get a $50 credit each month I spend more than $1500. I have received $50 in each of the last few months. My annual fee will be billed on 6/22 when my statement closes. I have already used my $250 airfare credit for 2018.
Here is my plan: In early June I will finish all price rewind searches early and receive all credits due. Around 6/23, after my statement has closed, I will redeem my remaining points for gift cards, as I will have no imminent travel to book and I don't use the TY partners. Any remainder points I will redeem for a statement credit. My statement closing 6/22 will include the $450 AF and a $50 credit for spending $1500+. I will ask to convert it to a Double Cash or other no-AF product (for continued history and to have a second card along with Costco for price rewinds). If this request is denied, I will close the account entirely. I will get to keep my most recent $50 credit, along with previous $50 credits, and get a full $450 refund of my AF. I know I could keep the card until July 23 and possibly get another $50, but I am concerned I might forget to call within 37 days of the AF posting. I will stick with calling a few days after the AF posts. I am willing to give up that very last $50. Can anyone think of anything I am overlooking or have incorrect? |
I have to say that this card just keeps getting worse. Not only did the travel delay benefits go down but from what i read it is now for family not traveling companions so if boyfriend and I travel together, he is not covered. I am definitely thinking of cancelling in august when my AF comes about. Maybe downgrade to some other Citi (can't outright cancel this card as it is my longest credit line lol) Will have to wait and see. At this point, I might as well put my air spend on my Plat and get 5x for it.
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Originally Posted by mia
(Post 29791360)
Citi often refreshes the insurance and protection guides for all cards simultaneously. Are there changes to other cards on the 29th? After these changes are the Prestige and Premier coverages substantially similar?
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Well, there goes the last reason I have this card. Especially because I travel with my GF. if she's not covered, then there's no point.
Annual Fee just hit. Do they pro-rate the refund? |
Originally Posted by jamesinclair
(Post 29793283)
Well, there goes the last reason I have this card. Especially because I travel with my GF. if she's not covered, then there's no point.
Annual Fee just hit. Do they pro-rate the refund? |
Seems heavy-handed. Just get rid of the provision that provides coverage even if the cardholder is not traveling.
Originally Posted by miadukes
(Post 29793329)
That is how I feel. I would sometimes pay our award fees to have boyfriend covered but if he is not cover, forget it. How wasteful. You have to wonder how badly these policies have to be abused for them to start making such measure.
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Originally Posted by miadukes
(Post 29793329)
That is how I feel. I would sometimes pay our award fees to have boyfriend covered but if he is not cover, forget it. How wasteful. You have to wonder how badly these policies have to be abused for them to start making such measure.
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