Citi ThankYou Travel Portal - Basic Economy
#1
Original Poster
Join Date: Jun 2010
Location: SFO/DFW
Programs: AA-EP, A3*G, UA*S
Posts: 290
Citi ThankYou Travel Portal - Basic Economy
Does anyone know a way to book the non-basic economy fare when booking a flight directly through the TY Portal? Very frustrating because it has a special note indicating so-and-so flight is basic economy, but seems no (or at least very accessible) way to change it or upgrade it.
For instance, 4/12 SFO-BUR all United fares showing are the basic economy fares -- would like to pay the $25 for a regular economy fare.
For instance, 4/12 SFO-BUR all United fares showing are the basic economy fares -- would like to pay the $25 for a regular economy fare.
#3
Join Date: Jul 2015
Location: DFW
Posts: 522
I thought I found a workaround, but Citi gonna Citi.
When you search for flights, there is a button in the top right that says "Click Here To Exclude Basic Economy Fares". Clicking it shows you regular economy fares. However, when I add a flight to my itinerary, I get a pop-up saying they found the flight for a cheaper price and click Continue to continue with the cheaper price. Of course, the cheaper price flight is the basic economy fare and there's no way to not continue with the cheaper price.
When you search for flights, there is a button in the top right that says "Click Here To Exclude Basic Economy Fares". Clicking it shows you regular economy fares. However, when I add a flight to my itinerary, I get a pop-up saying they found the flight for a cheaper price and click Continue to continue with the cheaper price. Of course, the cheaper price flight is the basic economy fare and there's no way to not continue with the cheaper price.
#5
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954