Citi retention offers (all cards)

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Please mention the exact card you're talking about when posting info about retention calls in this thread.

For older reports, see the threads for:
2009-2013
2014-2015
2016-2017

Table of Contents

What is a Retention Offer?
The Process
Tips

Reported Offers
ThankYou Prestige
ThankYou Premier
ThankYou Preferred
AA Platinum
AA Gold
AA Amex
AA Executive
AA Business
Hilton Reserve
Hilton Signature
AT&T Access More
What is a Retention Offer?

Retention offers, generally speaking, are offers made by a card issuer when they believe you might close your card account.

The Process

In order to start the process, call the number on the back of the card and explain that you wish to cancel your card (because _________. If you provide a specific reason, AF, want to concentrate on cards with more miles, etc. they can focus on offers that meet your goals in calling).

Being vague and saying things like "I'm not sure I want this card," or "are there any offers for me to keep this card?" don't meet their threshold to make an offer until you use the "c" word in a declarative fashion. Just because you say you want to cancel does not mean that you have to.

You will generally be sent to a Retention Specialist who has a list of offers (or none) for each card based on your history with Citi, use of the card, etc. Offers may include statement credits, points, or a combination of both and are frequently linked to required spending or purchases on the card.

You can contact Citibank's Retention Department directly at 800-444-2568 and avoid the front line customer service reps. Directly calling retention appears to no longer work. Please report if you are able to get through. Update: 10/10/2016- Number still does not work.

Starting approximately 20 Jun 2016, the retention department became unavailable. Reports 26 Jul 2016 indicate that it is once again open. You must be transferred as the direct number no longer works.

Tips

Note that if there are no retention offers, the rep may just initiate the process of cancelling the card on his/her own. When I had no offers presented and no offer to transfer to retention, the rep asked 'are you aware you may not be able to open this account in the future if you close it?'. then I told him I need to use up my thank you points and to not close it today, he confirmed the account is not being closed today and offered to transfer me to the TY points dept who can help me use my points then they'd transfer me back to who would cancel my card. I told him I'd just use it online myself, he confirmed the card is not being cancelled and hung up. Then later, got a voicemail saying he was too late and that the card was already cancelled. Trying to fix this now but be very careful.

Be aware that Retention Specialists are compensated based on the number/percent of card holders they can retain and to some extent based on the offers they use. These are people with jobs who can be helpful but have little discretion in what is available although some discretion in which offers they tell you about.

Unless the Retention Specialist is being a complete &#*@%, you should probably accept an offer and then close via SM so that you don't ding the rep for something over which they have little control. You can ask the same rep about multiple cards of different varieties, even AA and HHonors, although personal and business cards are handled by different groups.

Some reps will tell you all available offers, others with offer you the one that seems to best fit what you requested, others will offer the least lucrative first and then wait. So, even if you like a specific offer, it is probably worth saying, "I like that but are there any other offers?" to see if there is something better or something that can be added. They will not waive the AF but will often give you a statement credit that covers or partially covers the fee.

For additional tips on interacting with retention representatives, see this blog post by someone who claims to have worked for Citi's retention department.

Reported Offers
Please update with your offer under the respective card with date of the offer (mm/dd/yyyy), how long you had the card, and yearly spend.

ThankYou Prestige
For data points from 2015 and earlier, please see post #1235
  • (March 2016) 4 additional ThankYou points/$ for restaurant purchases up to 50,000 bonus points, over the next 6 months
  • 3/19/2016 - Opened for 11 months with $15k in spend - Offered 10,000 bonus points for spending $3,000 in 6 months or $200 Statement credit for spending $4,000 a month for the next three months
  • 4/27/2016 - No real spend except for some minor Amazon purchases, was offered 10k TYP, $200 credit or 50k TYP GGD. Took the last offer.
  • (June 2016) 4 additional ThankYou points/$ for restaurant purchases up to 50,000 bonus points, over the next 6 months
  • (8/8/2016) $200 statement credit for spending $4000 per month for 3 months or 10,000 ThankYou points for spending $3000 over a period of next 6 months
  • (24/8/2016) $200 statement credit for spending $4000 per month for 3 months, or 1 additional point per purchase for 6 months up to 50k points or 4 additional points for travel purchases for 6 months up to 35k points (~$5k spend). I took the last option.
  • (9/2/16) Spent probably 30k in last year, CitiGold status, last took offer maybe 11 months ago. Mentioned fee was coming up, and letter detailing benefit cuts. Nothing was offered. Seems like the rep was suggesting to call back after the prior accept offer was 1yr. Second time we have been shot down on offers, last time was 6m ago on this card.
  • (9/14/16) 4 additional ThankYou points/$ for air, hotel, car rental, travel agency, or $200 statement credit for spending $4000 per month for 3mo, or 10,000 ThankYou points for spending $3000 over a period of next 6 months.
  • (9/28/16) 4 additional TU points/$ for air, hotel- upto 35000 for next 6 months, or $200 statement credit for spending $4000 per month for 3mo, or 10,000 TU points for spending $3000 over a period of next 6 months , or 1 additional points on all purchase upto 50000 for next 6 months. Took 50 k points offers.
  • (10/13/16) 4 additional TYP points/$ for air, hotel, car rental up to 35000 for next 6 months, or $200 statement credit for spending $4000 per month for 3mo, or 10,000 TU points for spending $3000 over a period of next 6 months , or 1 additional points on all purchase upto 50000 for next 6 months. Took 4 additional TYP on travel since I'm set to book a number of hotels / flights and can max out the 35k bonus.
  • (10/18/16) 4 additional TYP points/$ for air, hotel, or car rental up to 35k for next 6 months; or $200 statement credit for spending $4k per month for 3mo; or 10k TU points for spending $3k over a period of next 6 months; or 1 additional points on all purchase upto 50k for next 6 months. Note: Had previously accepted a retention offer from Citi 7 months ago on a different card (Exec)
  • (11/4/16) $200 statement credit for spending $4k/mo for 3mo ($12k total); or 4 additional TYP points/$ for air, hotel, or car rental up to 35k for next 6 mo; or 1 additional TYP point/$ for all dining up to 10k for next 6 mo; or 1 additional TYP on all purchases upto 50k for next 6 mo.
  • (11/17/16) $100 statement credit with no spend required, no other offers
  • (12/29/16) $100 statement credit with no spend required, no other offers. 22k spend last year.
  • (03/08/17) $200 statement credit for spending $4k/mo for 3mo ($12k total); or 4 additional TYP points/$ for air, hotel, or car rental up to 35k for next 6 mo. No statement credit was offered with no spend required. CitiGold client ATM.
  • (3/2017) $200 statement credit for spending $4k/mo for 3mo ($12k total); or 4 additional TYP/$ for air, hotel, car up to 35k for next 6 mo; or 1 extra TY point on all purchases for up to 6 mos; or 1 additional TY on either dining/entertainment or travel up to 10K points for 6 mos; or 10,000 TY points for $3000 spend within 6 months
  • (4/4/2017) $200 statement credit for spending $4k/mo for 3 mo; or 1 extra TYP for next 6 mo; or 10,000 TY points for $3000 within x mo (I forgot whether 3 or 6)
  • (4/4/17) $200 statement credit for $4K spend for each of the next 3 months; 1 extra TYP for all spend over the next 6 months (50K max); 10K TYP for $3K spend within the next 6 months. Had card for one year, $14.5K spend, Citigold customer.
  • (5/2/17) $200 statement credit for $4K spend for each of the next 3 months; 10k TYP Without spend requirements . Had card for one year, $30k spend. Not citigold
  • (5/10/17) First time renewal, in the weird Citigold loophole where I had Citigold last year then downgraded to a basic checking account to get the lower annual fee of $350, but my credit limit on the card is low enough where the fee is $275. $7K spend in the past year. I had mentioned the loss of Admirals Club access, they offered to convert the card to the AA Executive, which I declined. Five actual offers: (1) $200 statement credit after spending $4,000 each month for three consecutive months, (2) 5,000 TYP for $3,000 total spend in next six months, (3) +1 TYP/$ on all purchases over the next six months, maximum of 50,000 TYP bonus, (4) +1 TYP/$ on dining/entertainment purchases over the next six months, max 10,000 TYP bonus, (5) +1 TYP/$ on travel purchases over the next six months, max 10,000 TYP. Took the extra point on all purchases over the next six months.
  • (6/6/17) Offered 10K points for $3k spend in 6mos or 1 extra point on all spend for 6mos (upto 50K TYP points).
  • (6/21/17) Offered $200 for $4k spend in each of next 3 months or 5000 points for $3000 spend in next 6 months-declined.
  • (6/23/17) $450 AF waiver (annual spend $50K-$75K).
  • (6/26/17) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles.
  • (7/05/17) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles. Accepted it.
  • (7/13/17) $50 statement credit for $1500 spending per month for 7 months
  • (7/19/17) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles. Accepted.
  • (7/25/17) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles. Accepted it.
  • (7/29/17) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles. Accepted.
  • (8/9/17) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles. Accepted.
  • (8/19/17) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles. Accepted.
  • (8/23/17) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles - OR - 1 extra TY point per dollar up to $50k purchases - OR 5k TY points after $3k spend within 6 months. I took first offer. Card has been open 2 years 4 months.
  • (9/23/17) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles. Accepted.
  • (10/6/17) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles - OR - $200 one-time statement credit after spending $4000 in EACH of the next 3 months - OR - 1 extra TY point per dollar up to $50k purchases - OR 10k TY points after $3k spend within 6 months. I took first offer.
  • (10/20/17) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles. Accepted.
  • 1/5/2018 Option 1 $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles Option 2, 1 addition points up to 50k in 6 months. Option 3: 10k points for 3k spend in 3 months
  • 1/16/18: Option 1 $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles (didn't ask for more options)
  • (5/6/18) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles - OR - 1 extra TY point per dollar up to $50k purchases
  • 6/13/18 No offer but "call back later". My 4th night free benefit more than makes up for the fee so I did not cancel.
  • (7/6/18) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles
  • (10/9/18) $100 statement credit and 2500 TYP as a courtesy for keeping the card open, no terms. Gladly taken, obviously.
  • (12/6/18) $50 statement credit per billing cycle when spending over $1500 for the next 7 billing cycles
  • (5/30/19) No offer. Only had $4500 spend in 2018. 4th night free wouldn't be much value over $200. Cancelled.
  • (6/14/19) 5000 TYP as a courtesy. No spend requirement. Kept card open for now.
  • (7/3/19) AF due in Aug (still $350). No offer. Kept card open as it's worth while @ $350 AF

ThankYou Premier
For data points from 2015 and earlier, please see post #1235
2/17/16 Spend $3000 in 3 months, and get $95 credit
2/17/16 Spend $1000 for 3 consecutive months and get $95 credit and 1000 point bonus.
4/18/2016 Offered spend $1000 for 3 consecutive months and get $95 credit. 2nd offer was 5 purchases of $10 or more in 3 months and get $50 credit.
5/12 Same offer as above (4/18) spend was a little over minimum to get bonus
5/17/2016 Spend $1000 for 3 consecutive months and get $95 credit and 1000 point bonus.
5/24/16 Spend $1000 for 3 consecutive months and get $95 credit and 1000 point bonus. Opened 13 months ago, ~$10K spend prior yr, annual fee recently posted. Chose downgrade to Preferred with bonus offer 6K TY after $300 spend.
NOTE: The $1k per month for 3 months is not based on calendar or statement months, but rather goes into effect the first business day after accepting the offer. I accepted the offer on 5/17 and the month began 5/18. If you are going to accept this offer be sure to clarify the beginning and ending dates of each month.
7/8/16 No offer of any kind, ($15k spend last 12 months) rep did not offer to transfer me to retention and sounded like he was starting the process of closing the account by asking me to confirm that I may not be able to open it again in the future. I told him that I need to use up my TY points before closing and told him to stop cancelling. He confirmed the account is not being cancelled. Will call again later but wonder if I have a note on my account already. [update: rep cancelled my card despite confirming he won't be closing the account, groan]
7/12/2016 After a week+ of no offers, no transfers, and no one picking up the phone, I gave up and took the downgrade to Preferred so as to keep TYPs associated with account. No offers associated with Preferred. Yes, I have s------ the pooch with respect to bonus clock, but with bonuses disappearing on virtually all TYP cards at moment, didn't seem worth paying more now for a hazy payoff (maybe) in future. Maybe $6-7K spend in year I had card.
7/26/16 received 3 offers:
$95 statement credit for spending $3K in the next 3 months
$50 statement credit for making 5 purchases of $10 or more over the next 3 months
$95 statement credit + 1000 TYP for spending $1K per month for the next 3 months (accepted this one)
8/5/16 - Offered 10k TYP for $3k spend in 3 months
8/5/16 - No offers on the account for AF... Received an offer several months ago for 4 bonus pts/$1 on Travel though.
8/12/16 - 5k TYP afer $1k spend in 3 months OR $95 + 1k TYP after $1k spend each month for 3 months
8/19/16 - $95 + 1k TYP after $1k spend each month for 3 months
8/24/16 - received 4 offers:
+ $95 + 1k TYP after $1k spend each month for 3 months;
+ 10,000 TYP after $3k spend over 6 months;
+ 7500 TYP after $1k spend over 3 months;
+ 2 bonus TYP/$ up to 34,000 bonus TYP
9/9/16 - first renewal - 9.3k spend in 12 months, 3 offers:
+ $95 credit for 3k spend in 3mo
+ $50 credit for 5 purchases of $10+ in 3 mos
+ 7,500 TY points for 1k spend in 3 mo (ACCEPTER)
10/14/16 - $95 and 1k TYP after 1k spend each month for 3 months or 2x extra TYP per $ spent for 6 months up to 35k points
10/18/16 - first renewal - 18K spend in 12 months 95+% in bonus categories; 1 offer: $95 credit for $200 spend in 2mo AND 16 billing cycles of 500 bonus pts for $500+ spend in the cycle.
10/25/16 - first renewal - 5K spend in 12 months; six offers: (1)$95 statement credit for $3,000 spend in 3 months, (2) $95 statement credit + 1,000 TYP for $1,000 spend each month for 3 months, (3) 10,000 TYP for $3,000 spend in 6 months, (4) 7,500 TYP for $1,000 spend in 3 months, (5) $50 statement credit for five $10+ transactions in 3 months, (6) Additional 2 TYP/$ (in addition to exisiting bonuses, max 35,000 bonus TYP) over the next six months
2/15/17 - first renewal (10k spendings); 2 offers (1) $95 + 1,000 TYP for $1000 spendings over 3 months. (2) 2 additional points over existing, max of 35k TYP over the next 6 months. I took the #2.
2/23/17 - First renewal 15-20k spend in the 12 months. Received 2 offers: 1) $95 statement credit + 1,000 TYP for $1,000 spend each month for 3 months; 2) $95 credit for $200 spend in 2 months (2 billing cycles) + 16 billing cycles of 500 bonus points for $500+ spend in the cycle (Accepted)
3/3/17 - $95 plus 1k bonus TYP after spending $1k per month for 3 months. Held card for 1 year and spent $8.5k. Paid the annual fee in Feb., and had called on 2/21 and received no offers.
3/8/17 - Had card for 1 year and 31K spend. I got 3 offers: (1)$95 statement credit for $3,000 spend in 3 months (2)10,000 TYP for $3,000 spend in 3 months (3)Additional 2 TYP/$ (in addition to existing bonuses, max 35,000 bonus TYP) over the next six months - Took the 3 offer.
3/13/17 - First renewal. 3 offers. 1) $95 statement credit + 500 TYP, $1500 spendings over 3 months. 2) 10,000TYP, $3000 spendings in 3 months. 3) +2 TYP for 6 months up to 35k TYP. Took offer #3
3/18/17 - First renewal. 2 offers 1) $95 statement credit + 1000 TYP for $1000/month spend for 3 months. 2) $95 statement credit for $3000 spend within 3 months. Took offer 1.
5/1/17 - Second renewal. $95 statement credit + 1000 TYP for $1000/month spend for 3 months. Accepted.
5/15/17 - Second AF. $95 statement credit for $3k spend in 3 months. Accepted.
5/26/17 - Second renewal. $95 statement credit for $3k spend in 3 months. Accepted.
5/27/17 - 5th renewal. Moderate spend. 4 offers: 1) $95 statement credit after $3K spend in 3 months; 2) $95 statement credit + 1K TYP after $1K spend per month x 3 months; 3) $50 credit after 5 purchases > $10 in the next 3 months; 4) 10K TYP after $3K spend in 6 months. Took #4.
5/30/17 - First renewal, perhaps about $5k spend. 3 offers (1st two mentioned without promoting, 3rd mentioned only after I asked about offers with bonus points): 1) $95 statement credit after $1000 spend in each of the next 3 months. 2) $95 statement credit PLUS 10k TYP after $3000 spend in 3 months. 3) +2 TYP for 6 months up to 35k TYP. Took #3.
6/1/17 - Second renewal, minimal spend (<$1k). Two offers: $95 statement credit + 1000 TYP after $1000 spend in each of next 3 months, then 10,000 TYP after $3000 total spend in next 6 months. Rejected both and elected to downgrade to ThankYou Preferred.
6/12/17 - second renewal, minimal spend ($3k spend from the offer last year). 4 offers: 1. $95 credit + 1000 TYP after $1k spend for the next 3 months, $1k per month, 2. $95 credit after $3k spend in 3 months, 3. $50 credit after $10 x 5 times in the next 3 months, 4. 5000 TYP after $1k spend in the next 3 months. Took #4.
6/13/17 - second renewal, paid AF for 1st yr. Minimal spend this year. 2 offers: 1. $95 credit + 1000 TYP after $1k spend for the next 3 months, $1k per month, 2. 5000 TYP after $1k spend in the next 3 months. Took #1.
6/16/17 - second renewal, (minimal spend for first renewal $1500)
Four offers:
1. $95 credit + 1000 TYPs after $1k spend for the next 3 months, $1k per month.
2. $95 credit after $3k spend in 3 months.
3. $50 credit after $10 spend x 5 in the next 3 months.
4. 7500 TYPs after $1k spend in the next 3 months.
Took #4.
7/05/17: $95 credit after $3k spend in 3 months. Accepted it.
7/19/17: $95 credit after spending $95+ in 1 of my next 2 billing cycles. Accepted offer.
8/2/17 - Second renewal, first retention (last year opted to call for retention on Prestige only). $95 statement credit after spending $95 + 1000 TYP for $1000/month spend for 16 months. Accepted.
12/07/17: $95 credit after spending $95 in 2 billing cycles (also have a Prestige and I wanted to close Premier) + 500 TYP for $500/month spend for 16 months. Accepted.
03/08/18: $95 credit after spending $95 in 2 billing cycles + 500 TYP for $500/month spend for 16 months OR 5000 TY points after 1000$ spend, accepted the first offer.
5/13/18: $95 credit after $3k spend in 3 months. Took offer.
5/15/18: 3rd renewal. $95 credit after spending $95 in 2 billing cycles + 500 TYP for $500/month spend for 16 billing cycles. Accepted.
6/9/18 No activity on card YTD, no offer. Will likely cancel today.
7/2/18 3rd renewal, minimal spend. 1. $95 after spending $3k in 3 months, 2. 5000 TYP after spending $1k in 3 months, 3. $50 after spending $10 x 5 times. Accepted #2.
7/5/18 1) $95 credit for spending 1000/mo for 3 months + 1000 additional points each month, 2) $50 credit for 5 purchases of $10 or more, 3) $95 credit for 3000 spend in 3 months
Took 2nd offer for effective $45 fee for the year.
10/31/18: (1) $95 statement credit plus 1000 TYP for $1K purchases each month for three consecutive calendar months ($3K total) OR (2) 5000 TYP for $1K total spend in the next three months. I accepted the first offer to keep the TYP clock from resetting.
11/9/18: $95 credit after redeeming 7500 TYP (or) 5000 TYP for $1000 spend in next 3 months. Accepted the $95 offer and redeemed for $75 Best Buy eGC. AF posts in about 3 mos-- will call again
11/27/18: 4+ renewal $95 credit for 1000/mo spend for 3 months or 5000 points for 1000 spending in next 3 months or 6000 points to downgrade to preferred and spend 300 over 90 days. did not take any at this time as I'm hoping for a better offer. Fee hit yesterday. YTD spend 8k
03/14/19: No offers and canceled card(had it open for 3 years)
3/29/19: $95 credit and 1,000 thank you points after $1,000 in spending in each of the next three months OR 5,000 bonus points after $1,000 in spending within the next three months
5/10/19: $95 credit after spending $95+ in 1 of my next 2 billing cycles. Accepted offer.
5/22/19: 3rd year AF posted. $95 credit and 1,000 thank you points after $1,000 in spending in each of the next three months. Accepted.
6/13/19: 4th reneval. 1. 5k points after spending $1k in 3 months. 2. Trade 7500 TYP for $95. Took the first one.
6/22/19: 3rd renewal. 1. 5k points after spending $1k in 3 months. 2. Trade 7500 TYP for $95. Took the first one. (same as above)
7/3/19: 4th renewal. $95 statement credit and 500 points after $500 in purchases per statement for next 16 months. Accepted

ThankYou Preferred
For data points from 2015 and earlier, please see post #1235
4/13/16 2x bonus points on all purchases for 35k bonus points or 15k points on $4.5k spend

AA Platinum
For data points from 2015 and earlier, please see post #1235
1/8/16: $95 statement credit after spending $1000 within 3 months.
2/6/16: $95 statement credit after spending $95 within 2 billing cycles plus 1K extra miles per $1K for the next 16 cycles. Took it.
2/8/16: $95 statement credit after spending $95 within 1 month. Accepted.
2/18/16: $95 statement credit after spending $95 within 1 month or 7,500 miles after spending $1K in 3 months. Took 7,500 miles/$1k, 3 months.
2/23/16: $95 statement credit after spending $95 within 1 month. Accepted; didn't want to be on the phone haggling so early in the morning.
2/24/16: No offer. Last year was given 3,000 AA miles for spending $500. This year, nothing. Cancelled card.
3/2/16: No offer on card with no spend. Not even eligible for retentions.
3/14/2016: Four Platinum MCs, first (1 year old) closed by voice-response system; Second (5 years old) closed by CSR; Third (3.5 years old) offered $95 Credit for $1000 spend; then offered 1000 AA for $1000 spend in three months + $50 credit; Fourth (< 1 month old) no offer.
3/19: $95 statement credit after spending $95. Called after AF hit. Card is 1 year old, ~8k spend?
4/6/16: $95 credit after $95 spend in 1 month or 7500 bonus after $1k spend in 3 months. Accepted $95.
4/8/16: After 1yr, AF just hit. No offer (except downgrade). No use since original minimum spend. Didn't push (don't plan to churn). Canceled.
4/10/16: 4 year old card. Accepted $95 for $95 spend.
5/25/16: After 1yr, AF hit three weeks ago. No real use of card since minimum spend was met. I called twice. No offer either call, even after requesting to be transferred to retention department. Canceled card.
05/27/16: Offered $95 credit after spending $95 in one month or 7500 miles after $1k in spending in three months. Went with the former.
06/02/16 Offered $95 credit after $95 spend in 1 month, or 7500 bonus after $1k spend in 3 months. Accepted $95 credit. it actually posted the next day.
6/4/16: No offer. Closed card.
06/10/16: Offered 5,000 miles for $1,000 spend and adding an authorised user (offer finished at end of June 2016)
8/8/16: Offered $95 statement credit after $95 spend in 1 month
8/11/16:Offered $95 statement credit after $95 spend in 1 month
8/17/16: Offered 5k miles, no cash. Card opened in '09 but not much spent this year. Declined. May try later.
8/15/16: $95 statement credit after spending $95 within 30 days.
9/2/16: CitiGold level customer, about 15k of spend in last year. Two offers were shown: $95 statement credit for spending $95 in next month, or 5000 AA miles, plus 15000 miles for spending $5k in next 3m. (given that I can use DoubleCash, that is like offering me 20k AA miles for a penny each) I have a hard time getting good redemptions nowadays so I took the statement credit and will reduce usage on this.
9/2/16: Choice - $95 stmt credit or 15,000 miles after spending $5k over the next 3 months. Took the 15,000 miles as I'm still earning 1k miles per month for spending $1k per month and I always go over. So... easy peasy.
9/7/16: Choice of $95 stmt credit after $95 spend OR 7500 miles after $1k spend in 3 months. Account open 3 years, spent $10k in past year. Took the 7500 option.
9/12/16: $95 stmt credit after $95 spend. I still have a 1k after $1k offer that expires in January, so I took it. No other offers on account.
9/13/16: 9/7/16: Choice of $95 statement credit after $95 spend OR 7500 miles after $1k spend in 3 months.
9/22/16: Choice - $95 statement credit or 15,000 miles after spending $5k over the next 3 months - Took the 95$ offer
9/29/16: $95 statement credit after spending $1,000 in three months
10/10/16: no retention offer, was offered option to convert to Double Cash or TY Preferred with no annual fee. Said I'd think about it.
10/12/16: no retention offer, had card 1 year, about $5,000 in spend on the card. Offered downgrade to no annual fee Bronze card. Said I'd think about it.
11/18/16: CitiGold account w/ $10k+ purchases in 2016, $95 credit after $95 spend. Took offer. No additional bonuses available.
11/25/16: $95 statement credit after spending $95.
11/30/16: $95 statement credit after spending $95.
12/14/16: $95 statement credit after spending $95.
12/15/2016: Called and converted my card to ATT Access More card. I have 3 more Citi Platinum cards and need more TYP.
1/31/17: $95 statement credit after spending $95 in 2 months, 1000 bonus miles per billing cycle on spend of $1000/month for the next 12 months
2/10/17: $95 Statement Credit after spending $95 + 1000 bonus points per billing cycle on spend of $1000+ for a period of 12 billing cycles upto 12k bonus miles.
2/26/17: $95 statement credit after spending $95 in 1 month, OR 7500 miles after spending $1000 in 3 months. Took the statement credit option.
3/6/17: No offer, no transfer to retention specialist. One of many Citi AA Plat cards I have had, very little spend on the card after meeting initial minimum spend one year ago.
3/11/17: One of two AA Plat cards AF due, offered Bronze or DC, I already have a DC, so asked about Costco, why yes you can. Done, took Costco.
3/31/17: 1st call: no offer. 2nd call: $95 statement credit after $95 spend w/in 2 billing cycles + 1000 bonus points per billing cycle on spend of $1000+ for 12 billing cycles.
4/6/17: No offer. No spend after meeting minimum spend.
5/7/2017: Over the last 3 weeks or so, called on four cards, two closed by phone system, other two sent me to retention and offered: $95 statement credit for spending $95+ w/i two billing cycles and 1000 bonus AA points for each month in next 12 in which I spend $1000+ in the month.
5/11/17: Over the last month, called on four or five cards. Two agents offered to close the account or convert to a no-fee card immediately, no option to be transferred to Retentions. Other agents transferred me to Retentions. No offers for any card in any call.
6/3/2017: $95 statement credit after spending $95 in 1 month, OR spend $150 in 3 months and get 2 one-time-use Admirals Club passes, OR 7500 miles after spending $1000 in 3 months. Took the points.
06/09/2017: $95 off $95 in 1 month. No other offers. Second call.
8/10/2017: No fee waiver, but gave me 5,000 points with no spending requirements. Said I will see the points in a couple of days.
8/12/2017: $95 credit if spending $95 over next 2 cycles. Also got 1000 mile bonus each month i had over $1000 in spend over next 12 cycles.
8/24/2017: $95 credit if spending $95 over next 2 cycles. Also got 1000 mile bonus each month i had over $1000 in spend over next 12 cycles.
8/30/17. Minimal spend. Offered $95 statement credit (equal to annual fee) after spending $95 within one month. Accepted.
8/31/17. Accepted $95 credit offer. ~$6k spent this year. Card is 6+ years old.
9/2/17: $95 credit if I spend $95 over next 2 cycles. I also got 1000 mile bonus each month I have over $1000 in spend over next 12 cycles. I have had this card for 4 years and spend over $20k per year. I have received a similar retention offer each year.
9/17/17: minimal spend. No offer. Downgraded to no annual fee card.
9/18/17: $95 credit if I spend $95 over next 2 cycles
10/14/17: $95 credit if I spend $95 over next 2 cycles. Accepted. Second call (no offers on first call), this was the second offer on that call. Had the card for 2-3 years. Modest spend this year (maybe $10K total) but zero spend in past 6 months.
10/19/17: No offer available. This is the second year in a row they had nothing to offer me (after a few years in a row of getting the $95 fee credit and some sort of bonus miles). Last year I tried calling a couple times and ultimately left it open and paid the fee because I planned to use the AA checked bag benefit a few times. This year I didn't have the patience to HUCA and don't plan to fly AA much, so I downgraded to Double Cash. I had zero spend this year on this card (aside from the annual fee), although I put a lot of spend on my Citi Prestige.
01/10/2018 : No offer other than downgrade to no fee AA card. PCd to Double Cash instead.
02/13/2018: Card open 13 months, minimal spend after initial bonus; no offer aside from downgrade or PC; canceled
06/07/2018: Only offered downgrade to Bronze on two calls. PC'd to Double Cash.
07/11/2018 Offered $95 “courtesy credit” - no spend required.
07/23/2018 Offered $50 statement credit after $50 in spend.
08/15/18 Offered $99 for $1000 spend over next 3m or 7500 AA miles for same
09/20/18 No offer except downgrade, minimal spend
3/5/19 No offer except to get a no-fee card. Have had the card for years, spent $11K in 2018.
7/15/19 $99 statement Credit for a spending $99 in 30 days.

AA Gold
For data points from 2015 and earlier, please see post #1235
1/14/2016 No offer. Had accepted a 3000 mile for $500 spend offer several months ago. Instead, converted to no ann fee Double Cash card to retain age of account.
1/26/2017 No offer. No transfer to account specialist. Took no action. (Old account from '99 but little activity last year)
7/6/2017 3 calls, no offers. Converted to DoubleCash to retain age of account.
8/30/17. Minimal spend. Offered $50 statement credit (equal to annual fee) after spending $50 within one month, or 3k bonus miles after spending $500 within three months. (Took bonus miles offer.)
11/17/17: Minimal spend, first year. No offer (other than convert to Bronze), card cancelled straight away.
2/5/2018: Minimal spend. Card is 19 years old. No offers except for Bronze.
8/15/18: $600 spend, very old card, $50 credit for $1000 spend over next 3m

AA Amex
For data points from 2015 and earlier, please see post #1235
3/24/2016: Account from 2013, about $100 spent in 2015. Offered $95 after $95 spent. Happily accepted to keep this open for another year
3/26/2016: No offer, been card member since 2013 with every previous year offering a AF statement credit. Converted to a no-fee DoubleCash.
9/13/2016: Make 5 purchases of $20 or more in 3 months and receive $95 credit. Have had card 8 years. On numerous attempts over several weeks, told card was "not eligible to speak with the retention dept." Finally got through via spouse’s retention call.
12/15/2016: $95 credit for spending $95 on the card in the next 30 days. Accepted offer. (AF is $85 so net $10 free)
4/25/17: $95 credit for spending $95 in 1 month (fee is $85) or 7,500 AA miles if $1,000 spent in 3 months. Have had card 4 years.
5/30/2017: $95 credit for spending $95 in 1 month or 0% Fee. I had this card for 6 years.

AA Executive
For data points from 2015 and earlier, please see post #1235
2/15/16 - 2 offers: 1) $350 statement credit ($50 a month) with $1500/month spend for 7 months. Or 2) 15k aa miles for spending $5000 in 90 days.
2/25/16 - 3 offers (I didn't bother listening to the 3rd one): 1)$450 credit with 5k/month for 3 months. 2)$250 credit with 3k/month for 3 months. I took option 1. Last year, only option 2 was offered to me for the $250 credit.
3/2/16 - 4 offers:
  • 15k miles after $3k spend within 3 cycles
  • 1k miles each cycle with $1k spend for next 16 cycles
  • $50 statement credit each cycle with $1500 in spending next 7 cycles
  • $100 statement credit plus 1k miles after spending $1500 each cycle for next 3 cycles (must hit spend each of 3 cycles)
4/10/16 - $50 statement credit each cycle with $1500 in spending next 7 cycles. Accepted. I mentioned I already have Amex Plt.
[/INDENT]6/15/16 Offers: 1) $250 statement credit with 5K/month spend for 3 months, OR 2) $100 credit with $1500/month for 3 months, OR 3) 15k bonus miles with 5K spend in next 3 months (no statement credit). Last year took a $450 credit for $?? spend. Passed on these offers. Will get the card again later. Currently have the Prestige, which gets me lounge access most of the time anyway.
6/29/16 - No retention offer.
7/8/16 - No retention offer.
9/1/16 - $100 statement credit + 5,000 AAdvantage miles for $1500 spend per next 3 billing cycles. Declined and closed.
10/8/16 - First offered only $250 statement credit with $3k/Month spend for 3 months. Then asked if I would be interested in "more miles". I said no, but is there anything with lower statement credit with lower spend. Then offered $100 statement credit + 5000 miles with $1.5kMonth spend for 3 months - accepted as although I don't fly AA much anymore, I like the card/benefits and effective lounge membership for all my additional cardholders. (I already opened a Chase Sapphire Reserve card with $450 fee with the 100K UR point bonus after $4k purchases in first 3 months & Priority Pass lounge access.)
10/10/2016 - Got my choice of four offers on my Citi AA Executive MC:
  • 15k bonus miles for spending $5k total within the next 3 months
  • $450 statement credit for spending $5k each month for each of the next 3 months
  • $250 statement credit for spending $3k each month for each of the next 3 months
  • 1k bonus miles per month for next 16 months for spending at least $1k each month.
Took the $450 credit and will funnel some purchases through the card to get the credit.
2/26 Really wanted the $450 for $5k spend per month for three months but would only offer $250 for $3k spend per month. I'm really close to dropping the card, but I think I need the EQM, so I'll probably call back and accept.
7/16/17 - 2-year cardholder, approx. $4k spend total over last 12 months. Offered $250 statement credit for $3k spend each month for next 3 months, or 15k AA miles for $5k spend total over next 3 months. Declined both, closed card.
9/17/17 - $250 statement credit for spending $3k each month for each of the next 3 months. Accepted. Have had card 6 years.
6/15/18 - 1st renewal, only original minimum spend ($7.5K): [email protected]$50/month for $1,500 spend per month. Essentially the Prestige deal. Took it. Other offer was 1,000 miles per month for 16 months for (I think) $1,000 spend per month.
10/7/18 - $450 statement credit for spending $5K each month for each of the next 3 months. Accepted. Have had card 7 years.
10/24/18 - $450 statement credit for spending $5K each month for each of the next 3 months. Accepted. I've had no activity YTD and just use it for the AC.
2/15/19 - $50k+ spend last year, no intent to close the card, but called in when AF posted. Offered: 15k bonus miles for spending $5k total within the next 3 months or $250 statement credit for spending $3k each month for each of the next 3 months. Took the 15k miles.

AA Business
For data points from 2015 and earlier, please see post #1235
4/6/16: $50 credit after $50 spend in 1 month, or 1k bonus miles for $1k purchase per month for 16 months
5/6/16: 1K bonus for 1k purchase/month for 16 months, or 2.5K bonus for 2.5K purchase/month for 16 months. They seemed desperate to keep me as a cardholder; cancelled because want to get the bonus again.
8/29/2016: 35000$ spend this year. Got 95$ off after 95$ spend.
9/29/16: $95 statement credit after spending $95
11/2/16: 1K bonus/month for 1k purchase/month for 16 months. Closed card to reset clock on getting signup bonus again.
3/1/2017: Biz Platinum - 3k spend, first renewal - $95 credit after $95 in spend within 1 month
10/3/2017: 95$ statement credit after 95$ in purchases in one month
3/1/2018: No spend, No retention (referenced retention last year, closed
3/5/2018: $95 credit after $95 spend in 1 month.
12/7/2018 No offer. No spend. Closed
4/3/2019: No spend. 7,500 miles after $5,000 spend in 3 months. Closed.
5/31/2019: 7,500 miles after $1,000 spend in 3 months. Have had for 3 years.

Hilton Reserve
For data points from 2015 and earlier, please see post #1235
2/13/16: $95 statement credit after $3k in 3 months. Spent $10k on card last year
2/13/16: 5k bonus points on $1.5k spend
4/26/16: 5k points for spending $1500 in 3 months, or 750 bonus points/month that you spend $750 for the next 16 months. 1 year old, $4k spend.
7/1/2016: No offers, no nothing. Don't let the door hit you on the way out
7/30/2016: Same as prior report. No offers.
10/12/2016: no offers. Was pushed to convert to no fee cards. $11k spend
04/28/2017: No offers. Pushed to convert to no fee cards. $10k spend.

Hilton Signature - No fee
For data points from 2015 and earlier, please see post #1235
3/19/2016 - 5000 points for spending $1500 in 3 months or 750 points for spending $750 a month for 16 months.
11/10/2017 - 5000 points "for keeping the account open." No mention of spend. Declined.

AT&T Access More
10/21/16 - 10,000 TYP for $3k spend in 6 months. Accepted. $50k spend past year
02/14/17 - 10,000 TYP for $3k spend in 6 months. Accepted. $2k spend past year
05/17/17 - 5,000 TYP for $1k spend in 3 months. Accepted. $3k spend past year
06/09/17 - Extra 2 points/$, maximum of 35000 Thank you points in 6 months, 5000/month average spend
8/11/17- 75000 TYP for 1K spend in 3M or 10K TYP for 3K spend. I chose the first option
10/16/17 - 2nd renewal. Offered 10,000 TYP for $3k spend in 6 months. Accepted.
03/08/18 - 3000$/10000TY Points - 6 months or 2 TY points/$ up to 35000 in 6 months(accepted second one)
05/09/18 - 10k points after $3k spend in 6 months or 7500 points after $1k spend in 3 months or 2 additional points per dollar for 6 months up to 35k points (accepted the last one).
10/19/18 - 2 additional TYP/$ for 6 months up to 35K points (accepted)
11/28/18 - 2 additional TYP/$ for 6 months up to 35K points (accepted)
03/14/19 - 2 additional TYP/$ for 6 months up to 35K points (accepted)
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Old Jul 31, 18, 1:50 am
  #256  
 
Join Date: Jan 2017
Posts: 11
Citi prestige AF posted. last month called no offer and not willing to transfer to retention Dept.
will call again.

However, in case of need to downgrade, what is best card to choose?
----> I don't care other card with better cash back or benefit. Just think it might be better to choose any card NEVER come with sign-up bonus, so I won't lose the opportunity later day when I apply that card for bonus. Am i correct?

ex: if I downgrade to double cash card which I never have, I lose double cash card $150 sign-up bonus (or later day higher) opportunity. I won't be eligible for new sign-up bonus bcos holding that card.

if my opinion above is correct, pls recommend which card NEVER come with sign-up bonus for me to downgrade.

thanks
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Old Jul 31, 18, 10:12 am
  #257  
 
Join Date: Jun 2003
Location: New York city
Programs: DL Gold, SPG Platinum
Posts: 85
Called to cancel my Citi AA Plat today. Have had the card for many years, but never use it. I was not offered any retention offers. I've gotten a $95 credit ever year for the past 4 years, but she specifically said nothing was being offered this time. I went ahead and closed it.
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Old Jul 31, 18, 1:26 pm
  #258  
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Originally Posted by aopluu View Post
Citi prestige AF posted. last month called no offer and not willing to transfer to retention Dept.
will call again.

However, in case of need to downgrade, what is best card to choose?
----> I don't care other card with better cash back or benefit. Just think it might be better to choose any card NEVER come with sign-up bonus, so I won't lose the opportunity later day when I apply that card for bonus. Am i correct?

ex: if I downgrade to double cash card which I never have, I lose double cash card $150 sign-up bonus (or later day higher) opportunity. I won't be eligible for new sign-up bonus bcos holding that card.

if my opinion above is correct, pls recommend which card NEVER come with sign-up bonus for me to downgrade.

thanks
You assumption is incorrect. Citi doesn't deny you the bonus for personal cards just because you hold that card. Citi denies you the bonus if you've opened or closed a card in the same group in the past 24 months (use 25+ to be safe).

August 2016: Citi limit 1 personal card bonus per program (AA/EX/HH/TY) in 24 months.

Here's exactly what it says on the CIti DoubleCash $150 offer you're talking about:

New Offer: $150 cash back bonus after $500 in purchases within the first 3 months of account opening.1

Cash back bonus is not available if you have had Citi® Double Cash card opened or closed in the past 24 months.


So as long as you wait more than two years after you downgrade to apply for that card again, it doesn't matter that you downgraded at the point, as long as you keep the downgraded card open. (Meaning use it at least once or twice a year, to avoid Cit's notorious cancellations for inactivity!)

OTOH, if you're in the middle of a 24-month wait in that program, downgrading to a card in that program will reset that 24-month clock, which may matter even more.

So unless you were planning to sign up for the Double Cash in the next two years, I'd say put Double Cash on your list.

Meanwhile, I hope you're aware that TYP points expire when you cancel the card you earned them with, even if you hold another TYP card (unlike Chase UR points or Amex MR points), and converting a TYP card out of the TYP program is the same as canceling it from the standpoint of the TYP points you earned with it:

Citi ThankYou points - cancel, downgrade & expiration considerations

The only way to prevent that is by downgrading to another TYP card, but all other TYP have a signup bonus at least some of the time. But then, since the 24 months is since the last open or close, and if you convert to a non-TYP card you're certainly closing your TYP Prestige, either way you're resetting your 24-month TYP clock, whether you downgrade to another TYP card or downgrade to something else.

So if you have points you want to preserve, perhaps you should downgrade to TYP Preferred?

Last edited by sdsearch; Jul 31, 18 at 1:39 pm
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Old Jul 31, 18, 3:14 pm
  #259  
 
Join Date: Jan 2017
Posts: 11
Originally Posted by sdsearch View Post
You assumption is incorrect. Citi doesn't deny you the bonus for personal cards just because you hold that card. Citi denies you the bonus if you've opened or closed a card in the same group in the past 24 months (use 25+ to be safe).

Here's exactly what it says on the CIti DoubleCash $150 offer you're talking about:

New Offer: $150 cash back bonus after $500 in purchases within the first 3 months of account opening.1

Cash back bonus is not available if you have had Citi® Double Cash card opened or closed in the past 24 months.


So as long as you wait more than two years after you downgrade to apply for that card again, it doesn't matter that you downgraded at the point, as long as you keep the downgraded card open. (Meaning use it at least once or twice a year, to avoid Cit's notorious cancellations for inactivity!)

OTOH, if you're in the middle of a 24-month wait in that program, downgrading to a card in that program will reset that 24-month clock, which may matter even more.

So unless you were planning to sign up for the Double Cash in the next two years, I'd say put Double Cash on your list.

Meanwhile, I hope you're aware that TYP points expire when you cancel the card you earned them with, even if you hold another TYP card (unlike Chase UR points or Amex MR points), and converting a TYP card out of the TYP program is the same as canceling it from the standpoint of the TYP points you earned with it:

The only way to prevent that is by downgrading to another TYP card, but all other TYP have a signup bonus at least some of the time. But then, since the 24 months is since the last open or close, and if you convert to a non-TYP card you're certainly closing your TYP Prestige, either way you're resetting your 24-month TYP clock, whether you downgrade to another TYP card or downgrade to something else.

So if you have points you want to preserve, perhaps you should downgrade to TYP Preferred?
---------------------
Thanks for your professional reply.

1. I have thanyou premier for a long time; I can transfer out prestige card point to airline before closing it or downgrade to other card. so those point in prestige won't be issue.

2. the reason I think better product change instead of closing is keep the entire credit limit w/o lower down credit score.

3. per your pro-explanation, no matter I close/ downgrade/ product change, the clock to set for Thankyou family card is from "Today" to count 24 months, not from "1 year ago" when I got the prestige

4. so If product change to double cash, the 24month clock set from the date change card, I won't be able to get $150 (or whatever bonus) within 24month. That is reason I look for any suggestion which card Citi NEVER have sign-up bonus offer to do Product change ....

5. Looks like "diamond preferred" "double cash" run sign up bonus often; maybe only card w/o signup bonus is "simplicity" ......

PS: I understand choosing other cards w/ better points, cashback, or benefits. But I really have too many similar card already. EX: chase freedom I hold 3 on hand after couple of downgrade already.

hope I understood what you mentioned and correct this time

Thanks for all of your time
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Old Aug 1, 18, 12:37 pm
  #260  
 
Join Date: Sep 2014
Posts: 25
Citi Prestige, 2 years, ~$5k annual spend...no offer to keep the card. Declined and downgraded.
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Old Aug 1, 18, 1:36 pm
  #261  
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Originally Posted by aopluu View Post
I can transfer out prestige card point to airline before closing it
Just be aware that most of TYP's airline partners have horrid "hard" expiration policies, meaning it's impossible to reset them no matter what activity. The only ones I can think of offhand that are fine to "park" at are Avianca (one year expiration but resettable through for example another transfer) which is in Star Alliance, Virgin Atlantic, and JetBlue. Flying Blue expiration can only be reset by a paid Delta (or other SkyTeam) flight, credited to Flying Blue, every 20 months or less.
Originally Posted by aopluu View Post
3. per your pro-explanation, no matter I close/ downgrade/ product change, the clock to set for Thankyou family card is from "Today" to count 24 months, not from "1 year ago" when I got the prestige
Not necessarily, but it's not predictable: If the new card you convert to has the same account number after conversion and is in the same program, it apparently doesn't reset the clock. But you cannot know whether you'll keep the same account number ahead of time; you can just downgrade to TYP Preferred and hope that you do. (And that will keep your points alive, and allow you to transfer them any time to Premier for transferring outward.)

So I would say Preferred might be safer than DoubleCash, and certainly worse than it.

Plus sometimes Citi targets you for 5x earning promos on Preferred:

promo 5x TYP on restaurants, gas, grocery, drug, mass transit

which (if you got such an offer and acted on it) would add to the TYP points you could transfer to Premier. That wouldn't be the case with DoubleCash.
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Old Aug 1, 18, 4:07 pm
  #262  
 
Join Date: Jul 2009
Location: OKC (Oklahoma City), Oklahoma
Programs: Marriott Gold; IHG Platinum; Insomnia Cookies
Posts: 512
Citi Thank You Premier, had for 3 years, about $8K spend over the past 12 months - aided by last year's retention offer of 500 bonus points per
I received just one offer: 5000 bonus Thank You points for spending $1000 over the next 3 months (total, not per month).
I declined and closed the account (I have an open Preferred card). Points have already been transferred.
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Old Aug 2, 18, 10:41 am
  #263  
 
Join Date: Jul 2006
Location: LIT
Programs: DL SkyMiles, AA, CX Asia Miles, United MileagePlus, HHonors
Posts: 243
If you already have a Citi Double Cash card, and you were given the option to downgrade your AA Platinum card to either Citi Double Cash or AA Bronze (the AA Platinum is the only AA card you have), which would you take if you didn't have any other credit cards?
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Old Aug 2, 18, 5:09 pm
  #264  
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Join Date: May 2005
Location: Chicago Area
Posts: 368
Platinum Select Mastercard. No offers. This is the first year I can remember that I wasn't offered something.
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Old Aug 3, 18, 1:51 pm
  #265  
 
Join Date: Jan 2013
Posts: 398
No offer on the Citi Prestige, was probably closing regardless. Benefits are a far cry from what they were when I signed up for the card in 2015 so no love lost here.
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Old Aug 3, 18, 2:30 pm
  #266  
 
Join Date: Jun 2017
Location: Chicago, IL
Posts: 21
AAdvantage Business: Open one year, very minimal spend after earning bonus, offer was for 7,500 bonus miles after spending $1000 in 3 months, declined and closed
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Old Aug 3, 18, 3:10 pm
  #267  
 
Join Date: Aug 2014
Location: BOS
Posts: 400
Originally Posted by mag_nate View Post
AAdvantage Business: Open one year, very minimal spend after earning bonus, offer was for 7,500 bonus miles after spending $1000 in 3 months, declined and closed
Were you hoping for a better offer or you were going to close anyways? IMO $95 for 7500 miles isn't bad, unless you're on the churn train
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Old Aug 4, 18, 10:15 am
  #268  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 675
Originally Posted by dangw20 View Post
No offer on the Citi Prestige, was probably closing regardless. Benefits are a far cry from what they were when I signed up for the card in 2015 so no love lost here.
If there's any basis to the rumors floating around then the benefits will only get worse.

We put real spend on the card, and are Citigold customers having held this since launch, and the last 2-3 years there has been no retention offers.

But at least we had two in the first year, and got lots of value out of the dearly departed 1.6cpp on AA & AA Codeshares
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Old Aug 4, 18, 7:48 pm
  #269  
 
Join Date: Aug 2018
Posts: 2
Was offered a $200 statement credit after spending $4000 in each of the next three months. I told them that doesn't match my spend pattern and declined that offer. I was not not offered anything else. Card closed.

I would have kept the card if they offered the same thing I got last year which was $50 statement credit per month for up to 7 months/$1500 per month spend.
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Old Aug 4, 18, 8:05 pm
  #270  
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Originally Posted by cloudeleven View Post
If you already have a Citi Double Cash card, and you were given the option to downgrade your AA Platinum card to either Citi Double Cash or AA Bronze (the AA Platinum is the only AA card you have), which would you take if you didn't have any other credit cards?
I'm not sure if the AA Bronze even exists (for conversions) any more. I would think the new AA MileUp card:

https://milestomemories.boardingarea...s-credit-card/

may have replaced it.
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