Citi annual fee scam for Hilton Honors Reserve card holders?
Jan 19, 2018, 4:36 pm
#1
Original Poster
Join Date: Nov 2015
Programs: DL, Marriott & IHG Platty; HH Diamonte
Posts: 861
Citi annual fee scam for Hilton Honors Reserve card holders?
My annual fee for this card posted in Oct. and I called to have the fee removed, but was rebuffed. Citi couldn't provide any information about the annual fee and why they were charging it for only two months, but wouldn't remove it....said to call back in Jan.
I call back today and they now say they can't do anything except accept payments - everything else is frozen and I will need to talk to AMEX if I get charged another annual fee for the card. Furthermore the representative went on to say that if AMEX did charge an annual fee for the card, I could always cancel it and get that fee back.
However, that doesn't account for the friggin fee charged by CITI.
Did this happen to anyone else?
I call back today and they now say they can't do anything except accept payments - everything else is frozen and I will need to talk to AMEX if I get charged another annual fee for the card. Furthermore the representative went on to say that if AMEX did charge an annual fee for the card, I could always cancel it and get that fee back.
However, that doesn't account for the friggin fee charged by CITI.
Did this happen to anyone else?
Jan 20, 2018, 12:17 pm
#3
Original Poster
Join Date: Nov 2015
Programs: DL, Marriott & IHG Platty; HH Diamonte
Posts: 861
Jan 21, 2018, 9:41 am
#4
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
It would be a violation of all sorts of laws if Amex tried to charge you another annual fee after just two months, simply because they had bought your account. They can't take over accounts that have annual fees from other banks without having a way in place to synchronize the account year from old bank to the new bank.