Aug 9, 2017, 11:10 am
Last edit by: SanDiego1K
This is a continuation of the original discussion HERE.
Book online at thankyou.com or by phone at 1-877-288-2484 7/24.
Starting September 1, 2019 the complimentary 4th night benefit can be used up to two times per calendar year. Bookings made prior to September 1, 2019, will not count toward your two-stay cap for 2019. Starting September 1, 2019 bookings for the 4th night benefit must be made exclusively by visiting thankyou.com or calling 1 800 THANKYOU. Citi Concierge will no longer handle new 4th night benefit bookings but will continue to support bookings made prior to September 1, 2019. To utilize your benefit through our online travel site, and/or have the option to use your ThankYou points, please visit thankyou.com, select travel in the top menu bar, select hotels, choose hotel designated as “Complimentary 4th Night Eligible”, book at least 4 nights, see savings at checkout. Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Book online at thankyou.com or by phone at 1-877-288-2484 7/24.
Starting September 1, 2019 the complimentary 4th night benefit can be used up to two times per calendar year. Bookings made prior to September 1, 2019, will not count toward your two-stay cap for 2019. Starting September 1, 2019 bookings for the 4th night benefit must be made exclusively by visiting thankyou.com or calling 1 800 THANKYOU. Citi Concierge will no longer handle new 4th night benefit bookings but will continue to support bookings made prior to September 1, 2019. To utilize your benefit through our online travel site, and/or have the option to use your ThankYou points, please visit thankyou.com, select travel in the top menu bar, select hotels, choose hotel designated as “Complimentary 4th Night Eligible”, book at least 4 nights, see savings at checkout.
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Citi Prestige 4th night free hotel benefit July 2017 - August 2019
May 4, 2019, 5:30 pm
#811
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Removing the option to book this benefit through the concierge does not mean that there will be no concierge or no one to process reimbursements.
May 8, 2019, 12:42 am
#812
Join Date: Nov 2011
Location: MEX
Posts: 1,014
FYI, made a booking on the phone with the concierge on May 1st. For a four-night stay starting that day.
Checked out May 5th, got the good news email on the 6th, 4tn night rebate posted on the 7th.
Impressive.
Checked out May 5th, got the good news email on the 6th, 4tn night rebate posted on the 7th.
Impressive.
May 10, 2019, 5:04 pm
#813
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro
Posts: 1,386
I was able to make a 4NF booking on the phone today for a stay this coming Monday-Friday. Booking confirmation email was also sent on the spot.
I'll update about the rebate time as soon as I have an update.
I'll update about the rebate time as soon as I have an update.
May 13, 2019, 7:26 am
#814
Join Date: Aug 2012
Location: NYC
Posts: 73
Still waiting on statement credit for an early-March stay that posted to my card on 3/4.
May 13, 2019, 10:41 am
#815
Join Date: Apr 2018
Posts: 13
Is there anyway to combine the 4th night free benefit with FHR type benefits? For example FHR has free breakfast + 100 credit + 4pm late check out, so it ends being a wash essentially. Has anyone been able to use some of the Mastercard benefits or something of that sort?
Thanks!
Thanks!
May 13, 2019, 10:49 am
#816
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 2,028
Is there anyway to combine the 4th night free benefit with FHR type benefits? For example FHR has free breakfast + 100 credit + 4pm late check out, so it ends being a wash essentially. Has anyone been able to use some of the Mastercard benefits or something of that sort?
Thanks!
Thanks!
May 13, 2019, 10:52 am
#817
Join Date: Apr 2018
Posts: 13
Awesome. Is there a quick way to find out or do you have to call and ask individually?
Looking at the Condado Vanderbilt Hotel in San Juan, PR.
Looking at the Condado Vanderbilt Hotel in San Juan, PR.
May 13, 2019, 10:54 am
#818
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 2,028
I believe you have to call - I've tried to find a database but never had any luck. It is similar to Virtuoso but not identical.
May 13, 2019, 11:45 am
#819
Join Date: Sep 2015
Location: BOS
Programs: Hyatt Glob/UA Gold
Posts: 613
May 13, 2019, 10:37 pm
#820
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,510
Seems like they are now posting pre-paid bookings within a week of the date it was booked.
May 14, 2019, 3:54 pm
#822
Join Date: Jan 2008
Posts: 1,848
im a hilton diamond member and if I use the Citi Concierge to book 4 nights in a Hilton, will i get Hilton benefits/points etc?
I know that using the online version doesnt give me points but what about the phone concierge?
Thanks!
I know that using the online version doesnt give me points but what about the phone concierge?
Thanks!
May 14, 2019, 4:56 pm
#823
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,510
if you call it in then Yes, with your Hilton number you’ll get all benefits.
May 15, 2019, 8:16 am
#824
Join Date: Aug 2018
Location: Chicago
Posts: 318
Does anyone have experience booking two hotel rooms (same dates) with the fourth night free benefit?
I'm traveling with my family and needed to book two rooms at the same hotel. I made two separate 4th night free reservations through Citi Concierge (this was done via two phone calls and speaking with two different agents).
If I use the Citi Prestige to pay for both rooms, will I get the fourth night free for both reservations?
It seems like this isn't technically allowed, but I wonder if their system will actually prevent me from receiving the credit on both rooms.
I'm traveling with my family and needed to book two rooms at the same hotel. I made two separate 4th night free reservations through Citi Concierge (this was done via two phone calls and speaking with two different agents).
If I use the Citi Prestige to pay for both rooms, will I get the fourth night free for both reservations?
It seems like this isn't technically allowed, but I wonder if their system will actually prevent me from receiving the credit on both rooms.
May 15, 2019, 8:55 am
#825
Join Date: Feb 2000
Posts: 6,545
unlikely. consider getting a 2 bedroom suite.