Aug 9, 2017, 11:10 am
Last edit by: SanDiego1K
This is a continuation of the original discussion HERE.
Book online at thankyou.com or by phone at 1-877-288-2484 7/24.
Starting September 1, 2019 the complimentary 4th night benefit can be used up to two times per calendar year. Bookings made prior to September 1, 2019, will not count toward your two-stay cap for 2019. Starting September 1, 2019 bookings for the 4th night benefit must be made exclusively by visiting thankyou.com or calling 1 800 THANKYOU. Citi Concierge will no longer handle new 4th night benefit bookings but will continue to support bookings made prior to September 1, 2019. To utilize your benefit through our online travel site, and/or have the option to use your ThankYou points, please visit thankyou.com, select travel in the top menu bar, select hotels, choose hotel designated as “Complimentary 4th Night Eligible”, book at least 4 nights, see savings at checkout. Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Book online at thankyou.com or by phone at 1-877-288-2484 7/24.
Starting September 1, 2019 the complimentary 4th night benefit can be used up to two times per calendar year. Bookings made prior to September 1, 2019, will not count toward your two-stay cap for 2019. Starting September 1, 2019 bookings for the 4th night benefit must be made exclusively by visiting thankyou.com or calling 1 800 THANKYOU. Citi Concierge will no longer handle new 4th night benefit bookings but will continue to support bookings made prior to September 1, 2019. To utilize your benefit through our online travel site, and/or have the option to use your ThankYou points, please visit thankyou.com, select travel in the top menu bar, select hotels, choose hotel designated as “Complimentary 4th Night Eligible”, book at least 4 nights, see savings at checkout.
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Citi Prestige 4th night free hotel benefit July 2017 - August 2019
Mar 24, 2019, 9:13 am
#751
Join Date: Sep 2008
Posts: 7,875
There really isn't any process to explain... I sent a brief email listing the hotel, dates, guests, and desired room type and that was it.
A half an hour later, I received a reply confirming the rate and rebate amount, with a phone number to call if I wished to proceed with the booking.
I called, they reconfirmed the details, gave my card info and it was booked with confirmation number given on the spot. This was around 3PM Eastern time...
A half an hour later, I received a reply confirming the rate and rebate amount, with a phone number to call if I wished to proceed with the booking.
I called, they reconfirmed the details, gave my card info and it was booked with confirmation number given on the spot. This was around 3PM Eastern time...
Mar 24, 2019, 10:00 am
#752
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro
Posts: 1,386
Mar 24, 2019, 10:08 am
#753
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Mar 24, 2019, 4:05 pm
#754
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
Mar 26, 2019, 9:00 pm
#755
Join Date: Jan 2010
Location: HSV
Programs: Hy Glob,Choice Dia, MR TIT,IHG SPR,HH Dia, Wyn Dia, UA Sil, WN Alis, Hert 5*, National EE
Posts: 1,188
I never have issues with them booking stays immediately on the phone. I typically book a few days before my Stay.
waiting on 8 4nf credits to post though. Earliest booking from Jan 20 so sounds like this is par for the course
waiting on 8 4nf credits to post though. Earliest booking from Jan 20 so sounds like this is par for the course
Mar 26, 2019, 11:19 pm
#756
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,510
Mar 28, 2019, 6:11 am
#757
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
I will sorely miss Citi 4NF when it dies soon.
Mar 28, 2019, 7:11 pm
#758
Join Date: Aug 2014
Location: WAS
Programs: UA Platinum, AA Gold
Posts: 93
Have an upcoming 7 night stay at a Sheraton and may reserve night 1 as a Marriott award, nights 2-5 as a 4NF reservation, and nights 6-7 as another Marriott award (I'm basically cherry-picking the cheapest cash nights). Is this likely to cause any issues with reimbursement? If the hotel combines everything into one stay, would Citi use that to deny my credit?
Mar 28, 2019, 11:50 pm
#759
Join Date: Apr 2015
Posts: 456
They do book on the spot, but only after you send that initial e-mail. In their response (which came within 30 minutes), they request that you call in to complete the booking.
My stay was for late August, and I know it was booked on the spot as I was given a confirmation number and snagged the last room available for my dates (availability on hotel's site immediately changed from 'last room remaining' to 'none' as soon as the room was booked).
My stay was for late August, and I know it was booked on the spot as I was given a confirmation number and snagged the last room available for my dates (availability on hotel's site immediately changed from 'last room remaining' to 'none' as soon as the room was booked).
Phone calls typically are 30 minutes at the minimum for me, but a recent issue (Citi card not working on the Banyan Tree website) caused me something like 12 hours of total grief... however... I found a ridiculously good stackable deal where I got 38% off and THEN the 4th night free for a villa at a Banyan Tree that we really wanted to visit... so I toiled through it.
Mar 28, 2019, 11:55 pm
#760
Join Date: Apr 2015
Posts: 456
And so true... My most recent one was even better. I started with a pay 2 stay 3 promo but a week later there was a 38% off. Cancelled the first and jumped onto the second... That was bliss! We are leaving this weekend for the stay and I can't wait!
Mar 29, 2019, 12:42 am
#761
Join Date: Dec 2008
Posts: 3,029
Funniest thing I've seen here in a long time....
And so true... My most recent one was even better. I started with a pay 2 stay 3 promo but a week later there was a 38% off. Cancelled the first and jumped onto the second... That was bliss! We are leaving this weekend for the stay and I can't wait!
And so true... My most recent one was even better. I started with a pay 2 stay 3 promo but a week later there was a 38% off. Cancelled the first and jumped onto the second... That was bliss! We are leaving this weekend for the stay and I can't wait!
Mar 29, 2019, 12:52 am
#762
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Have an upcoming 7 night stay at a Sheraton and may reserve night 1 as a Marriott award, nights 2-5 as a 4NF reservation, and nights 6-7 as another Marriott award (I'm basically cherry-picking the cheapest cash nights). Is this likely to cause any issues with reimbursement? If the hotel combines everything into one stay, would Citi use that to deny my credit?
Mar 29, 2019, 2:30 am
#763
Join Date: Apr 2015
Posts: 456
It's gone now. The rate was available for a few days right around International Women's Day (It was an IWD celebration promotion). I'm going to Banyan Tree Yangshuo, but there was a list of pretty much most of teir properties in Asia participating. It was also for specific room types, in the case of my property it was only the villas.
My apologies, but I did forget to post about it. However, I did post about (on the AccorHotels thread), and there continues to be availability for, another stackable buy 2 stay 3 with a good number of BT properties. This promo also comes with breakfast, wifi, and a 20% discount to the spa. You need to use the promo code MASTERCARD, and it just so happens that the Prestige is a Mastercard. Once again, limited to specific room types, but the promo goes to the end of the year. Here's the link with details.
https://www.banyantree.com/en/offers/mastercard-offer
This second promo is not restricted to one free night per stay. So if you combine it with the Citi 4th night, you could get maximum value at 2 out of 4 nights free or 3 out of 6 nights. These promos appear to only be available directly through Banyan Tree, I didn't see them via Accor so it doesn't seem like you'll be able to double dip on promotions (ie. Accor's bonus points promo via their website). It also has a 14 day cancellation policy, which was nice.
Edit:
I found this one as well. Advance Purchase with 35% off select villas. This basically is very close to the first one I got (38% advance purchase) although the selection of properties is slightly smaller:
https://www.banyantree.com/en/offers...orpDisplay_REM
My apologies, but I did forget to post about it. However, I did post about (on the AccorHotels thread), and there continues to be availability for, another stackable buy 2 stay 3 with a good number of BT properties. This promo also comes with breakfast, wifi, and a 20% discount to the spa. You need to use the promo code MASTERCARD, and it just so happens that the Prestige is a Mastercard. Once again, limited to specific room types, but the promo goes to the end of the year. Here's the link with details.
https://www.banyantree.com/en/offers/mastercard-offer
This second promo is not restricted to one free night per stay. So if you combine it with the Citi 4th night, you could get maximum value at 2 out of 4 nights free or 3 out of 6 nights. These promos appear to only be available directly through Banyan Tree, I didn't see them via Accor so it doesn't seem like you'll be able to double dip on promotions (ie. Accor's bonus points promo via their website). It also has a 14 day cancellation policy, which was nice.
Edit:
I found this one as well. Advance Purchase with 35% off select villas. This basically is very close to the first one I got (38% advance purchase) although the selection of properties is slightly smaller:
https://www.banyantree.com/en/offers...orpDisplay_REM
Last edited by baroqen; Mar 29, 2019 at 10:34 pm Reason: Added another promo
Mar 29, 2019, 9:19 am
#764
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
You'll be okay ...
Have an upcoming 7 night stay at a Sheraton and may reserve night 1 as a Marriott award, nights 2-5 as a 4NF reservation, and nights 6-7 as another Marriott award (I'm basically cherry-picking the cheapest cash nights). Is this likely to cause any issues with reimbursement? If the hotel combines everything into one stay, would Citi use that to deny my credit?
Mar 29, 2019, 1:16 pm
#765
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
I have done it too, sort of. Property insisted that I "check-in/ check-out" for the records to stay different. One of them was able to do it without having me leave the room physically and other required me to leave the room. So YMMV... i hope former works for you.