Aug 9, 2017, 11:10 am
Last edit by: SanDiego1K
This is a continuation of the original discussion HERE.
Book online at thankyou.com or by phone at 1-877-288-2484 7/24.
Starting September 1, 2019 the complimentary 4th night benefit can be used up to two times per calendar year. Bookings made prior to September 1, 2019, will not count toward your two-stay cap for 2019. Starting September 1, 2019 bookings for the 4th night benefit must be made exclusively by visiting thankyou.com or calling 1 800 THANKYOU. Citi Concierge will no longer handle new 4th night benefit bookings but will continue to support bookings made prior to September 1, 2019. To utilize your benefit through our online travel site, and/or have the option to use your ThankYou points, please visit thankyou.com, select travel in the top menu bar, select hotels, choose hotel designated as “Complimentary 4th Night Eligible”, book at least 4 nights, see savings at checkout. Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Book online at thankyou.com or by phone at 1-877-288-2484 7/24.
Starting September 1, 2019 the complimentary 4th night benefit can be used up to two times per calendar year. Bookings made prior to September 1, 2019, will not count toward your two-stay cap for 2019. Starting September 1, 2019 bookings for the 4th night benefit must be made exclusively by visiting thankyou.com or calling 1 800 THANKYOU. Citi Concierge will no longer handle new 4th night benefit bookings but will continue to support bookings made prior to September 1, 2019. To utilize your benefit through our online travel site, and/or have the option to use your ThankYou points, please visit thankyou.com, select travel in the top menu bar, select hotels, choose hotel designated as “Complimentary 4th Night Eligible”, book at least 4 nights, see savings at checkout.
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Citi Prestige 4th night free hotel benefit July 2017 - August 2019
Oct 6, 2018, 1:26 pm
#556
Join Date: Apr 2013
Posts: 225
No. You can also change hotels for a night if it works for you.
Oct 6, 2018, 2:45 pm
#557
Join Date: Dec 2010
Location: SNA/LAX
Programs: AA++
Posts: 224
Thanks. So, it doesn't matter if it is different hotel, it has to be 4 nights (4NF deal) + 1 night different hotel + 4 nights (4NF deal) ?
Oct 6, 2018, 4:45 pm
#558
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
No, you can book back-to-back four night stays at different properties, or two four stays at the same property separated by at least one night elsewhere.
Oct 6, 2018, 11:18 pm
#559
Join Date: Jan 2017
Location: LAX ⇄ JFK
Programs: DL Diamond, HH Diamond
Posts: 213
I assume by "elsewhere" you're referring to using another booking channel, and not necessarily staying at a different hotel. I've been credited two nights on a 9-night stay at the same hotel (staying in the same room) by booking the first four nights and last four nights through the Citi concierge, and booking the middle night through the hotel website, using a different credit card.
Oct 7, 2018, 12:21 am
#560
Join Date: Dec 2010
Location: SNA/LAX
Programs: AA++
Posts: 224
Can I do this with thankyou.com? Dec 1-5 (4 nights) at Hotel A, and Dec 5 to 9 (4 nights) at Hotel B.
Thanks for all the help
Oct 7, 2018, 2:37 am
#561
Join Date: Apr 2010
Posts: 309
I don't work for Citibank but what makes you think you can't?
Oct 7, 2018, 9:47 am
#562
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
The problem is that the portal is a small subset of available properties.
We booked an 8 night trip recently, 4 through the portal, 4 through the concierge, because I could not get the hotels/rooms/rates I wanted through TYP. I was ok with switching properties mid trip, but its actually switching towns too.
I think this benefit is going to be capped in the reboot. As it is, its basically better than a top tier hotel credit card. Can't see that lasting, especially with professional roadwarriors.
Oct 7, 2018, 2:49 pm
#563
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Oct 7, 2018, 3:51 pm
#564
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Oct 7, 2018, 4:03 pm
#565
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Oct 7, 2018, 4:47 pm
#566
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
.
Oct 11, 2018, 2:21 pm
#567
Join Date: Oct 2002
Location: SF Eastbay
Programs: AA Plt-Lite 2MM,HH Gld, MR Plat
Posts: 613
DP: Marriott Paid 8/28, Credit posted 10/9. No notification from Citi.
Oct 12, 2018, 1:22 pm
#568
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,820
If I book four nights now and cancel the card between now and when I actually stay at the hotel, do I end up getting the fourth night free?
Could anyone help with this? Thanks!
Could anyone help with this? Thanks!
Oct 12, 2018, 2:53 pm
#569
Join Date: Nov 2011
Location: MEX
Posts: 1,014
If it is a prepaid reservation you may get away with it, if you're paying at the hotel then clearly no.
Oct 12, 2018, 2:57 pm
#570
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,820
