Aug 9, 2017, 11:10 am
Last edit by: SanDiego1K
This is a continuation of the original discussion HERE.
Book online at thankyou.com or by phone at 1-877-288-2484 7/24.
Starting September 1, 2019 the complimentary 4th night benefit can be used up to two times per calendar year. Bookings made prior to September 1, 2019, will not count toward your two-stay cap for 2019. Starting September 1, 2019 bookings for the 4th night benefit must be made exclusively by visiting thankyou.com or calling 1 800 THANKYOU. Citi Concierge will no longer handle new 4th night benefit bookings but will continue to support bookings made prior to September 1, 2019. To utilize your benefit through our online travel site, and/or have the option to use your ThankYou points, please visit thankyou.com, select travel in the top menu bar, select hotels, choose hotel designated as “Complimentary 4th Night Eligible”, book at least 4 nights, see savings at checkout. Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Book online at thankyou.com or by phone at 1-877-288-2484 7/24.
Starting September 1, 2019 the complimentary 4th night benefit can be used up to two times per calendar year. Bookings made prior to September 1, 2019, will not count toward your two-stay cap for 2019. Starting September 1, 2019 bookings for the 4th night benefit must be made exclusively by visiting thankyou.com or calling 1 800 THANKYOU. Citi Concierge will no longer handle new 4th night benefit bookings but will continue to support bookings made prior to September 1, 2019. To utilize your benefit through our online travel site, and/or have the option to use your ThankYou points, please visit thankyou.com, select travel in the top menu bar, select hotels, choose hotel designated as “Complimentary 4th Night Eligible”, book at least 4 nights, see savings at checkout.
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Citi Prestige 4th night free hotel benefit July 2017 - August 2019
Jul 8, 2018, 10:24 pm
#451
Join Date: Sep 2009
Location: Los Angeles
Posts: 442
Anyone know if it is possible to have citi book the package rate and apply the 4th NF based on best rate?
What I am saying is if the best rate available is $100 per night and the package rate is $120 per night. Can I have citi book the package rate at $120 per night and apply $100 as a 4th NF credit?
What I am saying is if the best rate available is $100 per night and the package rate is $120 per night. Can I have citi book the package rate at $120 per night and apply $100 as a 4th NF credit?
I recently booked Andaz Maui and was quoted the Members Advance Rate for 5 nts. The csr mentioned they have the option of booking a package through Hyatt Prive (free breakfast and guaranteed upgrade) if it is the cheapest rate--which it ended up being and included a 5th night free.
Jul 9, 2018, 9:21 am
#452
Join Date: May 2006
Location: SIN
Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors
Posts: 1,462
I recently booked Andaz Maui and was quoted the Members Advance Rate for 5 nts. The csr mentioned they have the option of booking a package through Hyatt Prive (free breakfast and guaranteed upgrade) if it is the cheapest rate--which it ended up being and included a 5th night free.
Jul 9, 2018, 5:23 pm
#454
Join Date: Nov 2012
Location: LAX
Posts: 301
Now if only they could become FSPPs as well....
Jul 10, 2018, 2:52 pm
#455
Join Date: Aug 2006
Location: Southern California
Programs: AA Exec Plat, UA Gold, Hyatt Globalist, Marriott Titanium, Hilton Gold, National Exec, Hertz Pres
Posts: 212
Apologies if this as already been asked. On vacation now and don’t have time to browse through pages.
I’m on a 4th night free booking right now and have over $600 Worth of incidentals. Can I pay for my incidentals w/ a different credit card and put the room rate+tax on the Citi Prestige and still get 4th night free?
I’m on a 4th night free booking right now and have over $600 Worth of incidentals. Can I pay for my incidentals w/ a different credit card and put the room rate+tax on the Citi Prestige and still get 4th night free?
Jul 10, 2018, 2:53 pm
#456
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,204
If the hotel doesn't screw it up, sure. I had a hotel screw up billing in the past and it took a few hours for me to untangle it.
Jul 11, 2018, 12:31 am
#457
Join Date: Nov 2011
Location: MEX
Posts: 1,014
Yes, you can pay for it separately but like ralphs said, may be tricky. The hotel needs to apply the charges towards the incidentals and leave the charges for the nights intact.
Anything different on the folio and Citi may back out of the refund.
Anything different on the folio and Citi may back out of the refund.
Jul 11, 2018, 5:06 pm
#458
Join Date: Jun 2016
Location: SNA; LAX; KUL
Posts: 433
The Citi Concierge has to book the lowest rate available over the total stay--it can include a package only if it is the lowest possible rate.
I recently booked Andaz Maui and was quoted the Members Advance Rate for 5 nts. The csr mentioned they have the option of booking a package through Hyatt Prive (free breakfast and guaranteed upgrade) if it is the cheapest rate--which it ended up being and included a 5th night free.
I recently booked Andaz Maui and was quoted the Members Advance Rate for 5 nts. The csr mentioned they have the option of booking a package through Hyatt Prive (free breakfast and guaranteed upgrade) if it is the cheapest rate--which it ended up being and included a 5th night free.
Jul 12, 2018, 5:27 pm
#459
Join Date: Aug 2006
Location: Southern California
Programs: AA Exec Plat, UA Gold, Hyatt Globalist, Marriott Titanium, Hilton Gold, National Exec, Hertz Pres
Posts: 212
Jul 12, 2018, 6:30 pm
#460
Join Date: Feb 2000
Posts: 6,540
it’s a pretty standard hotel practice to be able to move the porn & mini-bar charges onto their own folio
Jul 12, 2018, 7:07 pm
#461
Join Date: Aug 2006
Location: Southern California
Programs: AA Exec Plat, UA Gold, Hyatt Globalist, Marriott Titanium, Hilton Gold, National Exec, Hertz Pres
Posts: 212
Jul 12, 2018, 7:25 pm
#462
Join Date: Feb 2000
Posts: 6,540
do you really think that if by some odd software glitch the incidentals points don't post that a manual request to SPG for credit would be denied?
Jul 12, 2018, 7:53 pm
#463
Join Date: Nov 2011
Location: MEX
Posts: 1,014
Yeah, Colin is right. Tell them you need the night charges on one folio for "accounting" purposes or for your job to reimburse you...or whatever excuse you can think of. Pay that with the Prestige.
And once that is out of the way, pay the rest how you wish.
And once that is out of the way, pay the rest how you wish.
Jul 13, 2018, 12:28 am
#464
Join Date: Aug 2006
Location: Southern California
Programs: AA Exec Plat, UA Gold, Hyatt Globalist, Marriott Titanium, Hilton Gold, National Exec, Hertz Pres
Posts: 212
Thanks guys. I got two folios at checkout. One w/ room rate, tax and resort fee and the other w/ incidentals. I asked for printouts showing the Prestige paying all of the room/tax/resort fee. The second folio shows the incidentals and a split payment between my 2 AMEX cards. If anything goes wrong, I have printouts to prove my case.
Jul 17, 2018, 5:54 pm
#465
Join Date: Aug 2014
Posts: 3,714
Can anyone shed more light on the 4NF booking process with Hyatt Prive rates/upgrades? Is it an official partnership with Hyatt Prive?