Community
Wiki Posts
Search
Old Jan 18, 2016, 12:49 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ninim2200
This thread is a continuation of: Citi AA Executive [Late 2014 - 2015]

For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 24 months"

CURRENT PUBLIC OFFER: 75k

1_ 75k Bonus Landing Page 7.5K Spending in 3 months. Here is the Application Page

2_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.

3_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.

4_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to Citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
Print Wikipost

Citi AA Executive MasterCard [2016-2017]

Thread Tools
 
Search this Thread
 
Old Aug 17, 2017, 12:34 pm
  #256  
 
Join Date: Jan 2016
Location: NYC
Programs: DL ✈️
Posts: 638
Originally Posted by navatwal
In regards to the 24 month language, does that apply to any Citi AA card or just this card.

I have closed my AA PLatinum Select MC yesterday.
You should have waited 2 years and 2nd application before closing it (so you can get 2 bonus)

Now you've just resetted the 2-years clock for AA cards. So you cannot get bonuses unless it's missing the 24 months language, or you wait 2 years from yesterday.

The clock is per product:
TYPreferred/Premier/Prestige...
AABronze/AAPlat/AAExecPlat...
tomasdev is offline  
Old Aug 17, 2017, 12:56 pm
  #257  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Originally Posted by tomasdev
...
The clock is per product:
TYPreferred/Premier/Prestige...
AABronze/AAPlat/AAExecPlat...
Except Advantage CitiBusiness is separate from Executive/Platinum/Gold.
mia is offline  
Old Aug 17, 2017, 2:26 pm
  #258  
 
Join Date: Jun 2011
Location: EWR
Posts: 680
Originally Posted by tomasdev
You should have waited 2 years and 2nd application before closing it (so you can get 2 bonus)

Now you've just resetted the 2-years clock for AA cards. So you cannot get bonuses unless it's missing the 24 months language, or you wait 2 years from yesterday.

The clock is per product:
TYPreferred/Premier/Prestige...
AABronze/AAPlat/AAExecPlat...
so apply for a 2nd card before cancelling the first card?
lazard is offline  
Old Aug 17, 2017, 3:45 pm
  #259  
Suspended
 
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,863
I am curious about this as well. I have a Citi Platinum card open in Sep 2015. If I apply for this card, would I be eligible for the bonus now?

Also, if I keep my card open and apply at 2yr 1m mark for another platinum AA card, would I get the bonus for that one as well?
oneworld82 is offline  
Old Aug 17, 2017, 4:19 pm
  #260  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Originally Posted by oneworld82
...open in Sep 2015. If I apply for this card, would I be eligible for the bonus now?...
No, You need to wait until 24 months have elapsed. Apply in October.
mia is offline  
Old Aug 18, 2017, 6:59 am
  #261  
Suspended
 
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,863
Originally Posted by mia
No, You need to wait until 24 months have elapsed. Apply in October.
And as long as I do not close my old card, I will get the bonus again? DO we have data points on this?

Also, can I apply for the AA Exec card and get that bonus as well?
oneworld82 is offline  
Old Aug 18, 2017, 7:22 am
  #262  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Originally Posted by oneworld82
Also, can I apply for the AA Exec card and get that bonus as well?
I suggest that you read the terms of the offer:

American Airlines AAdvantage® bonus miles are not available if you have had any Citi® / AAdvantage® card (other than a CitiBusiness® / AAdvantage® card) opened or closed in the past 24 months.
The personal AAdvantage cards issued by Citi are treated as a set for bonus purposes. You must wait 24 month after the most recent open -or- close of a Gold or Platinum or Executive card to be eligible for another Gold or Platinum or Executive new account bonus. In October you can apply for one of these cards, and only after it is received should you close the card opened in 2015.
mia is offline  
Old Aug 18, 2017, 8:40 am
  #263  
Suspended
 
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,863
Originally Posted by mia
I suggest that you read the terms of the offer:



The personal AAdvantage cards issued by Citi are treated as a set for bonus purposes. You must wait 24 month after the most recent open -or- close of a Gold or Platinum or Executive card to be eligible for another Gold or Platinum or Executive new account bonus. In October you can apply for one of these cards, and only after it is received should you close the card opened in 2015.
got it - thanks!
oneworld82 is offline  
Old Aug 22, 2017, 5:13 am
  #264  
 
Join Date: Mar 2014
Location: Florida
Posts: 274
My annual fee is coming due in a few weeks. Have people been getting any good retention offers on this card? What have you been offered?
DrForce is offline  
Old Aug 22, 2017, 6:10 am
  #265  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Retention offers are reported here: http://www.flyertalk.com/forum/citi-...all-cards.html
mia is offline  
Old Sep 1, 2017, 10:26 am
  #266  
 
Join Date: Feb 2009
Location: Chattanooga, TN
Programs: Hertz and Best Western, a free agent in all other respects
Posts: 384
Boy, the language of these cards is tough to figure out. I hope this data point is pertinent to this thread.

I canceled a Citi / AAdvantage Platinum Select World Elite Mastercard in July when the free year was ending. That was a mistake, I realize now. Got approved for a Citi / AAdvantage Executive card with the $75k offer yesterday.
Bow Rider is offline  
Old Sep 6, 2017, 10:55 am
  #267  
 
Join Date: Nov 2007
Location: PHX
Posts: 4,787
So, the terms for the EQM say that you qualify for 10k EQM for calendar year spending of $40k. But it takes 6-8 weeks for the EQM to post. Let's say you spend the 40,000th dollar on December 28. Does this mean that your EQM will post for the following year's qualification period?
lkar is offline  
Old Sep 7, 2017, 1:11 pm
  #268  
 
Join Date: Jul 2014
Posts: 174
Have been on the sidelines with Citi since they added the 24 month language. Ah, the good old days when you could scoop 50/100K every 30-60 days, but I digress.

My last EXEC was opened 8/21/15 and closed 10/13/15, so should be good for another EXEC second half Oct.

Any anecdotal evidence to suggest waiting longer than 366 days since last open/close? (Will probably pad it 7-10 days anyway)

We're still good on cancel within 37 days of AF posting for refund?

Thanks.
dgilligan02 is offline  
Old Sep 13, 2017, 7:08 pm
  #269  
 
Join Date: Jun 2011
Posts: 3,528
Is there a special way to dispose of these "harder plastic" cards?
nall is offline  
Old Sep 24, 2017, 1:59 pm
  #270  
 
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
Looking at adding a friend as an authorized user since four of us are taking a trip in the near future and we would all like to have AC access. Planning on adding him as an auth. user about a month before the trip and cancelling the card right after.

Does anyone know if it will affect his credit score if I do this? Last time I added an auth. user, it never asked for a SSN or anything like that. Anyone have any experience with this?
brewdog11 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.