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Old Jan 18, 2016, 12:49 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ninim2200
This thread is a continuation of: Citi AA Executive [Late 2014 - 2015]

For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 24 months"

CURRENT PUBLIC OFFER: 75k

1_ 75k Bonus Landing Page 7.5K Spending in 3 months. Here is the Application Page

2_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.

3_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.

4_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to Citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive MasterCard [2016-2017]

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Old Jul 11, 2016, 8:38 am
  #76  
 
Join Date: Jun 2013
Posts: 308
Originally Posted by ninim2200
Good luck, the AF refund worked on the Prestige card last month.
That's good to know at least! How quickly did the points hit your account out of curiosity?
PumpkinSmasher is offline  
Old Jul 11, 2016, 10:14 am
  #77  
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Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
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Last edited by sdsearch; Jul 30, 2016 at 7:26 pm Reason: post no longer needed once discussion got moved into this thread (form another thread)
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Old Jul 11, 2016, 11:32 am
  #78  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by PumpkinSmasher
That's good to know at least! How quickly did the points hit your account out of curiosity?
the points normally take 24-48 hours after statement closes.
ninim2200 is offline  
Old Jul 12, 2016, 6:13 am
  #79  
 
Join Date: Apr 2012
Programs: 25 million points to burn!
Posts: 1,522
Originally Posted by ninim2200
Good luck, the AF refund worked on the Prestige card last month.
Thx for the data point!
Preacher7 is offline  
Old Jul 21, 2016, 6:36 pm
  #80  
 
Join Date: Jul 2014
Location: LAX
Programs: Hyatt Globalist, AA EXP, Hilton Diamond, Wyndham Diamond, DL PM, Marriott Platinum, IHG Platinum
Posts: 1,305
Any idea how long it takes for the EQM to post after 40K of spending and statement closing? My miles from spending in the most recent statement has already posted but not the EQMs -- I met the 40K spending requirement a few weeks ago.
jediwho is offline  
Old Jul 22, 2016, 7:55 pm
  #81  
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Join Date: Nov 2003
Location: Wesley Chapel, FL
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I got this card earlier this year. Isn't there 10K AA EQM's gifted after what annual spend? Does it hit your AA account in December?
enviroian is offline  
Old Jul 22, 2016, 7:57 pm
  #82  
 
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,204
It's 40k spend for 10k EQM.
ralphs is offline  
Old Jul 22, 2016, 8:02 pm
  #83  
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Join Date: Nov 2003
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Posts: 30,005
Originally Posted by ralphs
It's 40k spend for 10k EQM.
Got it thanks. I will hit this spend by December. It would really suck if it didn't hit by year end as I'm counting on that to get me to EXP threshold.
enviroian is offline  
Old Jul 23, 2016, 6:21 am
  #84  
 
Join Date: Jun 2016
Posts: 2
Citi AA Executive World Elite Question

Originally Posted by beltway
Hello Everybody,

I'm new to flyertalk.I'm planning on applying for the Citi AA Executive World Elite card. I barely spend time at my US address.Would Citi send me a replacement card overseas if I'm not able to fly to pick up my card in the US? Just need to know before I apply.

Thanks for your help
JoJoGQ is offline  
Old Jul 23, 2016, 8:36 am
  #85  
 
Join Date: Jan 2016
Location: STL
Programs: AA
Posts: 167
I think the Citi retention department is back. I just called this morning to see if they could offer anything to keep the Executive card. The only thing they offered me was 1000 bonus for each 1000 dollar spent over the next 16 billing cycles.

So, that would be 450-160 (I value the miles at about a cent/mile) = 290. Not bad, but the fact that I would have to keep using the card over the next 16 months sounds like hassle.

Anyone received the 5000 miles + $100 statement credit for 3 months offer?
moonwoo is offline  
Old Jul 23, 2016, 7:32 pm
  #86  
 
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,204
Originally Posted by moonwoo
the fact that I would have to keep using the card over the next 16 months sounds like hassle.
Seems like a well-designed retention offer in this case, no?

Separately, if you don't value AA miles around at least 1.5 cents a mile, I don't think this card makes sense to put spend on. Just cancel it.
ralphs is offline  
Old Jul 23, 2016, 8:03 pm
  #87  
 
Join Date: Jun 2011
Posts: 3,528
Originally Posted by enviroian
Got it thanks. I will hit this spend by December. It would really suck if it didn't hit by year end as I'm counting on that to get me to EXP threshold.
It's based on when your statement closes, so move your close date towards the end of the month (if it's not already).
nall is offline  
Old Jul 24, 2016, 3:13 am
  #88  
 
Join Date: Jan 2016
Location: STL
Programs: AA
Posts: 167
Originally Posted by ralphs
Seems like a well-designed retention offer in this case, no?

Separately, if you don't value AA miles around at least 1.5 cents a mile, I don't think this card makes sense to put spend on. Just cancel it.
16 month means that there will be another annual fee due in 12 months while I am still benefiting from the retention offer. 5000 + $100x3 sounds like a much better offer so I was curious to see if anyone had that offer come through. I hardly use this card, but it is cheaper than purchasing the Admirals club membership outright, that's why I've been interested in keeping the card.

As far as AA miles are concerned, it's true that I can book award tickets on AA for 25,000 miles for domestic (for example STL-LAX round trip), but if that exact same ticket costs 250 dollars (which it often does), wouldn't it make more sense to purchase the ticket with money than use the miles (at minimum for EQM). That is how I came to value it at 1c/mile. I guess there may be instances where I would be able to purchase tickets for 25,000 miles but in reality cost >$250, just haven't come across many of them from STL.
moonwoo is offline  
Old Jul 28, 2016, 7:17 pm
  #89  
 
Join Date: Nov 2010
Posts: 378
24 month rule-call to request waiver?

I closed my Citi world elite exec MC in May, 2015. I was planning on reapplying in November 2016--but now they have the 24 month rule. I had called with some questions and the reps were clueless, and I'm sure if I asked for a waiver of the 24-mo rule they would be just as clueless.

Is there any strategy for getting it waived? Anyone have any experience?

I actually really want the card, I have several trips coming up and can make good use of the Admiral's club membership but I want to get the mileage award too :>!

(and yes, I read the wiki and saw that you have to have a code/surname for a targeted offer, I don't have one)
erdoran is offline  
Old Jul 29, 2016, 2:13 am
  #90  
 
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,204
I've read hundreds of posts about Citi cards and not one person was successful asking for a waiver from the 24 month rule. You should try and report back!
ralphs is offline  


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