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Report Citi Prestige Success/Fail $250 airline expense reimbursements (2015-2018).

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Old Feb 22, 2016, 3:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: frudd38
Credit appears on the billing statement for the month the fee/charge hit. It is not an instantaneous credit that you'll see in the account online, it only applies at close of statement.

The year your purchase counts against is based on the statement date, not date of purchase. Tickets purchased late in the year, especially in December, will almost certainly count against the benefit in the following calendar year. Do not wait until the end of the calendar year to use your credits!

Summary of reimbursement options by airline

Please edit the wikipost to add your specific knowledge of airlines.

Aer Lingus: Tickets work
Air Asia: Tickets worked booked on airline site.
Air Canada: Tickets (via travel agent) work. Bag fees work
Air France: Award fees work
Alaska Airlines: Tickets work. In-flight food does not. Gift certificates do not.
Allegiant: Tickets work, with effort.
Atlantic Airways: Tickets work.
American Airlines: Gift certificates work. Status challenge payment works. In-flight food works. Tickets Work Baggage Fees at Airport works.
ANA: Award taxes
Avianca: Upgrade fees work.
British Airways: Tickets work.
Cebu Pacific: Tickets and bag fees work.
China Airlines: Tickets work.
Delta: Bag fees work. Tickets work. Gift cards work.
Emirates: Gift shop purchases work.
Etihad: Award taxes/fees work
EVA: Sky Shop
Frontier: Ticketing online works 6/18/17
Hawaiian: Bag fees work.
JetBlue: Bag fees work. Tickets work.
KLM: Tickets work.
Korean Air: Ticket (via travel agent) works.
Lufthansa: Tickets work.
Malaysia Airlines: Tickets Work
Qatar Airways: Tickets work.
Turkish Airlines: Tickets work. Upgrade fees work.
Southwest: Gift certificates work. Award fees work. In-flight meal purchases do not work.
Sun Country: Tickets work.
Thomas Cook Airlines: flight from UK to USA, priced in GBP, worked
United: Gift certificates work. Tickets work.
Virgin Atlantic: taxes+YQ for award ticket worked
Points + Cash booking via TY portal: Yes, after manual request.
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Report Citi Prestige Success/Fail $250 airline expense reimbursements (2015-2018).

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Old Oct 26, 2015, 11:16 am
  #46  
 
Join Date: Aug 2013
Posts: 32
Originally Posted by manu4986
Bought a ticket with mix of TY points and cash using prestige card.

Will this get credited?
Tried that >1year ago, didn't work for me.
hanahiro is offline  
Old Oct 26, 2015, 11:21 am
  #47  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
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I have moved several posts from another thread, and THIS one reports success claiming the $250 credit for a purchase made through the ThankYou portal. The credit did not post automatically, because the transaction was not submitted by an airline. We need other examples to know if customer service will routinely post these manually.

I also had to recreate this thread to correct a technical fault. If you were subscribed to the previous thread please ckick HERE to subscribe again.

Last edited by mia; Oct 26, 2015 at 11:27 am
mia is offline  
Old Oct 26, 2015, 12:58 pm
  #48  
 
Join Date: Sep 2012
Location: IAD/DCA
Programs: Bunch of mid-tiers
Posts: 1,034
As noted early in this thread, trips paid for with a mix of TYP's and your Prestige will NOT get automatically reimbursed.

You may call Citi and ask them to manually credit you for the Prestige paid portion. You may have to HUCA but eventually it should work. Not a guarantee but several data points of success.
ctbarron is offline  
Old Oct 26, 2015, 4:10 pm
  #49  
 
Join Date: Jan 2013
Location: 212
Programs: Marriott Titanium, Hilton Gold, UA Silver
Posts: 502
Originally Posted by David Simon
If you're talking about the travel bank very curious as I was thinking of doing this today on both my wife and my account so we could both use our credit. (I was going to buy 2 GC but since you can only use 1 GC per transaction I figured the travel bank would let us pool both this year and next year credit in one place.
FYI - I won't find out until my statement closes Nov 19th. I purchased the United $250 Travel Bank / Gift Registry on 10/22. The charge didn't even post yet. But it's showing up as Pending as "UNITED 800-932-2732 TX" so I have no reason to think it won't work.
Songer5 is offline  
Old Oct 26, 2015, 5:34 pm
  #50  
 
Join Date: Apr 2005
Location: SAN
Programs: AA Platinum, Bonvoy Gold, DL Gold
Posts: 1,198
Does anyone have any experience at to what happens if airfare is purchase via paypal, some of the foreign llcs require paypal for cc payments, not sure if it'll be coded as airfare, which matters for both reimbursement and travel insurance. Thanks!
WheelsFirst is offline  
Old Oct 27, 2015, 2:35 pm
  #51  
 
Join Date: Jan 2015
Location: NYC, ORD
Programs: AA EXP, AS 75K, SPG Gold, Hilton Gold
Posts: 280
Originally Posted by dadud3r
Anyone know if it's possible to get the travel credit three times with one payment of the annual fee (for me it's $350 as I am CitiGold).

What i would do is open at beginning of December. Use travel credit in 2015, 2016, and 2017 and then cancel when annual fee comes due.
Originally Posted by teddy25
it is possible. just make sure you have a billing cycle close in late dec 2015.
Originally Posted by isriam
based on this, when is the best time to apply? cards are very different with regards to first billing cycle. I was gonna wait until Dec, but should I actually apply/approve in November?
Originally Posted by teddy25
The statement dates are all over the place. If I do it, I will do it mid nov.
How big is the risk that the fee will not post before the end of the year?
vhrum is offline  
Old Oct 27, 2015, 11:14 pm
  #52  
 
Join Date: Oct 2015
Posts: 2
Two airline credits for Citi Presitige during the first year?

Hi,

I read from two different sources on the internet and saying that for the first year, we get two $250-airlien credits.

http://onemileatatime.boardingarea.c...premier-cards/
http://onemileatatime.boardingarea.c...redit-benefit/


Is this true? I called the concierge and they told me the information is incorrect.
Lhsummit890 is offline  
Old Oct 28, 2015, 7:15 am
  #53  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Welcome to Flyertalk.

Originally Posted by Lhsummit890
Hi,

I read from two different sources on the internet and saying that for the first year, we get two $250-airlien credits
Both links are to the same source, but it doesn't matter. The blog article is referring to the membership year (12 months from date your card account is opened), but Citi offers this benefit on a calendar year. If you apply now you would be eligible for two $250 reimbursements in the next 12 months, one in 2015 and one in 2016.
mia is offline  
Old Oct 28, 2015, 7:40 am
  #54  
 
Join Date: Apr 2013
Posts: 225
Timing issue

To build on that, here are the relevant terms. Please note the closer to year end you make the purchase, the bigger risk you take it won't post until the next calendar year.

"Purchases made by the Primary cardmember and Authorized Users on the Card Account are eligible for this statement credit. Please allow 1-2 billing cycles after the qualifying incidental air travel fee is charged to your Card Account for statement credit(s) to be posted to the account. This statement credit is an annual benefit available for purchases appearing on your billing statements from December through the following December. Pending transactions that do not post in your December billing cycle will count towards the next year's Air Travel Credit."
jeepie is offline  
Old Oct 29, 2015, 8:09 am
  #55  
 
Join Date: Jan 2013
Posts: 67
Got Prestige card yesterday. Can I buy SW gift cards for $250? Will that work? I can't find anyone claiming in recent months that works or not? Please advice.
jasmians is offline  
Old Oct 29, 2015, 2:06 pm
  #56  
 
Join Date: Jan 2015
Location: NYC, ORD
Programs: AA EXP, AS 75K, SPG Gold, Hilton Gold
Posts: 280
Originally Posted by jeepie
To build on that, here are the relevant terms. Please note the closer to year end you make the purchase, the bigger risk you take it won't post until the next calendar year.

"Purchases made by the Primary cardmember and Authorized Users on the Card Account are eligible for this statement credit. Please allow 1-2 billing cycles after the qualifying incidental air travel fee is charged to your Card Account for statement credit(s) to be posted to the account. This statement credit is an annual benefit available for purchases appearing on your billing statements from December through the following December. Pending transactions that do not post in your December billing cycle will count towards the next year's Air Travel Credit."
So if I get the card in early December, I can make the purchase in mid-December and it seems like as long as it posts in December (and my statement closes before the end of the year), then I will get this year's credit. That is, the transaction only needs to post in the December statement to get the credit for 2015; the credit may post in 2016, but it still counts as the 2015 credit. Is that right?

Further, I can then get the statement credit for 2016 and 2017 and still be able to cancel the card and get a refund of the second annual fee. Correct?

Originally Posted by jasmians
Got Prestige card yesterday. Can I buy SW gift cards for $250? Will that work? I can't find anyone claiming in recent months that works or not? Please advice.
Can't find a definitive indicator one way or the other. Depends on how SW will code it. Airfare should definitely work. SW RR points purchases are processed by points.com and will NOT be reimbursed.

Perhaps you can test it with a small denomination gift card and call them to see if it is processing through their system as eligible for reimbursement. Then, depending on your results, you can buy another gift card. Of course, you could also just buy a SW ticket if you have any travel coming up.

Last edited by vhrum; Oct 29, 2015 at 2:11 pm
vhrum is offline  
Old Nov 1, 2015, 9:00 am
  #57  
 
Join Date: May 2005
Posts: 63
I just bought a $10 southwest gift card to see what the charge would say on my card. The charge shows "SOUTHWEST AI WN DALLAS TX". Under category it just says SOUTHWEST. I would have thought it would have said AIRLINE instead. Will this be eligible for reimbursement?
JayBird0711 is offline  
Old Nov 1, 2015, 10:13 pm
  #58  
 
Join Date: Jan 2013
Posts: 67
SW, not sure or can't find information on GC reimbused. How about AA? Has anyone had AA gift card reimbursed thru Prestige?
jasmians is offline  
Old Nov 2, 2015, 8:38 am
  #59  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Originally Posted by JayBird0711
...SOUTHWEST. I would have thought it would have said AIRLINE instead. Will this be eligible for reimbursement?
Originally Posted by jasmians
SW, not sure or can't find information on GC reimbused.
Reimbursement of Southwest giftcard purchases confirmed in THIS post.
mia is offline  
Old Nov 2, 2015, 4:54 pm
  #60  
 
Join Date: Jan 2008
Location: TPA
Programs: spg gold
Posts: 406
I would like to use my airline credit on Jet Blue, however they don't sell GC and it's too early to buy a ticket. Any Ideas? could I buy a refundable ticket? Or buy a ticket and change it later?
jkoenig51 is offline  


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