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Report Citi Prestige Success/Fail $250 airline expense reimbursements (2015-2018).

Report Citi Prestige Success/Fail $250 airline expense reimbursements (2015-2018).

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Old Jan 10, 18, 12:39 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: frudd38
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Credit appears on the billing statement for the month the fee/charge hit. It is not an instantaneous credit that you'll see in the account online, it only applies at close of statement.

The year your purchase counts against is based on the statement date, not date of purchase. Tickets purchased late in the year, especially in December, will almost certainly count against the benefit in the following calendar year. Do not wait until the end of the calendar year to use your credits!

Summary of reimbursement options by airline

Please edit the wikipost to add your specific knowledge of airlines.

Aer Lingus: Tickets work
Air Asia: Tickets worked booked on airline site.
Air Canada: Tickets (via travel agent) work. Bag fees work
Air France: Award fees work
Alaska Airlines: Tickets work. In-flight food does not. Gift certificates do not.
Allegiant: Tickets work, with effort.
Atlantic Airways: Tickets work.
American Airlines: Gift certificates work. Status challenge payment works. In-flight food works. Tickets Work Baggage Fees at Airport works.
ANA: Award taxes
Avianca: Upgrade fees work.
British Airways: Tickets work.
Cebu Pacific: Tickets and bag fees work.
China Airlines: Tickets work.
Delta: Bag fees work. Tickets work. Gift cards work.
Emirates: Gift shop purchases work.
Etihad: Award taxes/fees work
EVA: Sky Shop
Frontier: Ticketing online works 6/18/17
Hawaiian: Bag fees work.
JetBlue: Bag fees work. Tickets work.
KLM: Tickets work.
Korean Air: Ticket (via travel agent) works.
Lufthansa: Tickets work.
Malaysia Airlines: Tickets Work
Qatar Airways: Tickets work.
Turkish Airlines: Tickets work. Upgrade fees work.
Southwest: Gift certificates work. Award fees work. In-flight meal purchases do not work.
Sun Country: Tickets work.
Thomas Cook Airlines: flight from UK to USA, priced in GBP, worked
United: Gift certificates work. Tickets work.
Virgin Atlantic: taxes+YQ for award ticket worked
Points + Cash booking via TY portal: Yes, after manual request.
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Old Jan 12, 17, 8:30 pm
  #361  
 
Join Date: Apr 2013
Posts: 195
TAP Portugal success

Bought a ticket in December after statement close. Reimbursed (for 2017 as expected) on January statement. Cheers.
jeepie is offline  
Old Jan 12, 17, 10:03 pm
  #362  
 
Join Date: Dec 2013
Location: IND, ORD
Programs: AA Platinum, IHG Platinum, Hyatt Discoverist
Posts: 134
Signed up for Prestige card March of 2016, made airfare purchase and received a $250 credit on my first statement. Made a airfare purchase in late December 2016 and received a $250 credit on my January 2017 statement. Total of $500 airline credit in one year plus $225 credit for 4th night free and priority pass access for last year, not bad for the $450 annual fee. Now to cancel the card and start using my sapphire reserve card lol.
mustang281man is offline  
Old Jan 14, 17, 1:46 am
  #363  
 
Join Date: Jan 2017
Location: HKG - SFO - SIN
Programs: Marco Polo, Alaska, American, SPG, Marriott
Posts: 27
Has anyone purchased American Airlines Gift Cards online with their Citi Prestige and had it count towards the Travel Credit? Thanks
Comrade Crunch is offline  
Old Jan 14, 17, 3:14 am
  #364  
 
Join Date: Feb 2016
Posts: 10
SAS

Prepaid SAS bag fees work (added a checked bag for 300 SEK to SAS Go Light)
scandi_dre is offline  
Old Jan 14, 17, 4:21 am
  #365  
 
Join Date: Jul 2016
Posts: 286
Originally Posted by Superorb View Post
Good point. How long do you have before the money in your "bank" expires?
Basically, 3 years.

https://www.united.com/web/en-US/con...ravelbank.aspx

Accounts have an expiration date of 24 months of inactivity. After that time, the remaining amount will be issued in the form of an electronic travel certificate. The certificate is valid for one year from the date when it is originally issued to the account owner.
madbrain is offline  
Old Jan 14, 17, 7:59 am
  #366  
 
Join Date: Jul 2014
Posts: 197
Originally Posted by Comrade Crunch View Post
Has anyone purchased American Airlines Gift Cards online with their Citi Prestige and had it count towards the Travel Credit? Thanks
Yes, multiple times. Most recently in December.
neony77 is offline  
Old Jan 14, 17, 2:14 pm
  #367  
 
Join Date: Oct 2009
Posts: 58
2nd annual fee posted 12/13. Received my third travel credit on my 1/12 statement. Called today (1/14) and requested a product change to Costco Anywhere. The CSR confirmed that the annual fee will be refunded in full, even though supposedly the product change won't take effect until early March.
aaronl is offline  
Old Jan 14, 17, 8:18 pm
  #368  
 
Join Date: May 2015
Posts: 32
Originally Posted by neony77 View Post
Yes, multiple times. Most recently in December.
Why would you even both to purchase GCs when you can buy a refundable ticket and cancel it to get the credit?
asur is offline  
Old Jan 15, 17, 8:45 am
  #369  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Plat Pro; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 6,201
Originally Posted by asur View Post
Why would you even both to purchase GCs when you can buy a refundable ticket and cancel it to get the credit?
Perhaps because one is fraudulent and the other isn't?
beachfan is offline  
Old Jan 15, 17, 6:37 pm
  #370  
 
Join Date: Feb 2013
Programs: Hyatt Explorist, MLife Gold, Marriott Gold, HHonors Gold, SPG Gold, Amex Plat
Posts: 3,806
Originally Posted by mrjbrooks View Post
A few notes - ALLEGIANT has apparently had their merchant code reclassified and the credit did automatically apply (it is now Air Travel - AIRLINE,AIR CARRIER). I also had an agent tell me he would manually request that the ThankYou Portal purchase of airfare be counted towards my credit and that I should see it process within a few days. Unless I notice anything to the contrary, assume for your success/failure purposes that this worked.
This is good to know. Last year I had to do a lot of faxing to get my Allegiant credit of $250. Also, FYI, I asked in a SM if $ spent via the TYP travel portal would trigger the credit and received a reply with a resounding NO. Other reports say CSRs can no longer manually change it. Just stay on top of it and complain if they don't do what they said they'd do.
Stgermainparis is offline  
Old Jan 16, 17, 9:18 am
  #371  
 
Join Date: Aug 2015
Posts: 279
I heard that some people reported AA gift cards are coded differently now? Has anyone tried this within the past week or so?
jwgmaldives is offline  
Old Jan 16, 17, 9:54 am
  #372  
mia
A FlyerTalk Posting Legend, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 40,288
Originally Posted by jwgmaldives View Post
I heard that some people reported AA gift cards are coded differently now?
It shouldn't matter. Citi reimburses any airline transaction. The only way the reimbursement would fail is if AA followed AS and created a separate company to sell gift cards.
mia is online now  
Old Jan 20, 17, 8:17 am
  #373  
LGA
 
Join Date: Apr 2001
Location: NYC
Programs: AS; AA; UA; DL; VS; BA; Nat'l Emer. Exec.; AGR
Posts: 2,244
I was so delighted to find that UA cannot even seem to make things easy for someone who wants to buy a gift certificate.

So off to AA.com I went to purchase a GC. Credit from Citi posted smoothly when the statement printed.
LGA is offline  
Old Jan 23, 17, 2:28 pm
  #374  
 
Join Date: Jan 2010
Location: DCA/RIC
Programs: HH LTD, AA PLT/1mm
Posts: 981
Originally Posted by jwgmaldives View Post
I heard that some people reported AA gift cards are coded differently now? Has anyone tried this within the past week or so?
Originally Posted by mia View Post
It shouldn't matter. Citi reimburses any airline transaction. The only way the reimbursement would fail is if AA followed AS and created a separate company to sell gift cards.
I just bought this mine for this CY today. My account shows the pending charge as:

Category: AMERICAN AIRLINES
isle-hawg is offline  
Old Jan 24, 17, 9:53 am
  #375  
 
Join Date: Apr 2007
Posts: 1,812
Originally Posted by asur View Post
Why would you even both to purchase GCs when you can buy a refundable ticket and cancel it to get the credit?
Question on this. I hope to not have to go this route, but just for future reference - does anyone know of an airline that will refund a refundable ticket using anything other than the original payment method? Maybe one that would send you a check, for example. It just seems less... weird.

I'm pretty sure I'll use up my $250 with various fees, etc. without any problem. But I've been curious about this for a while.
bobert24 is offline  

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