Dec 11, 2015, 9:31 am
Last edit by: IAD_flyer
Citi No Longer Allows Funding New Checking Accounts by CC as of 08-Feb-2016. Below information is historic.
1-800-745-1534 TO FUND
Cards that have been reported to NOT WORK
CitiBusiness® / AAdvantage Platinum Select World MasterCard - Will not load and loads as cash
Capital One
Barclay Priceline
Chase
Cards that have been report to WORK
Barclay Aviator
Citi AAdvantage
Citi Thank You Premier
BofA Travel card
BofA Alaska
1-800-745-1534 TO FUND
Cards that have been reported to NOT WORK
CitiBusiness® / AAdvantage Platinum Select World MasterCard - Will not load and loads as cash
Capital One
Barclay Priceline
Chase
Cards that have been report to WORK
Barclay Aviator
Citi AAdvantage
Citi Thank You Premier
BofA Travel card
BofA Alaska
Funding CitiGold (or other) account with credit card?
May 2, 2016, 10:54 am
#826
Join Date: Jul 2012
Location: STL
Programs: Hyatt Platinum, Hilton Gold
Posts: 521
Alright, more than 90+ days have gone by since my statement closed in which all requirements were met for the 50K TY points promo. Time to email them ...I hate these bait and switch tactics.
May 2, 2016, 10:14 pm
#827
Join Date: Sep 2015
Posts: 476
I sent a secure msg to check on my ty pts as I was told 2 weeks back that they will be posted by 4/30. I got a secure msg and also an email from a client services manager that I was never targeted for the bonus points. 50k TYP pts are only meant for people who were targeted via email or letter. I wrote to them again and some guy replied, they can't do anything as it is against the rules.
Prob going to call and see. Let me if any one else is in the same situation. Thanks.
Prob going to call and see. Let me if any one else is in the same situation. Thanks.
May 3, 2016, 4:55 am
#828
Join Date: Jul 2012
Location: STL
Programs: Hyatt Platinum, Hilton Gold
Posts: 521
I sent a secure msg to check on my ty pts as I was told 2 weeks back that they will be posted by 4/30. I got a secure msg and also an email from a client services manager that I was never targeted for the bonus points. 50k TYP pts are only meant for people who were targeted via email or letter. I wrote to them again and some guy replied, they can't do anything as it is against the rules.
Prob going to call and see. Let me if any one else is in the same situation. Thanks.
Prob going to call and see. Let me if any one else is in the same situation. Thanks.
May 3, 2016, 9:55 am
#830
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,949
I think Citi naively expected to attract customers who would maintain a sufficient balance to never pay the $30.00 fee. Otherwise, why would they now be eliminating the same fee? I have not seen any evidence that Citi's recurring inability to execute this type of promotion is anything other than incompetence.
May 3, 2016, 10:48 am
#831
Join Date: Jul 2012
Location: STL
Programs: Hyatt Platinum, Hilton Gold
Posts: 521
I think Citi naively expected to attract customers who would maintain a sufficient balance to never pay the $30.00 fee. Otherwise, why would they now be eliminating the same fee? I have not seen any evidence that Citi's recurring inability to execute this type of promotion is anything other than incompetence.
May 3, 2016, 11:10 am
#832
Join Date: Feb 2005
Posts: 261
I was a legit customer as well. Just indicated that they are not honoring the promotion even though I confirmed my eligibility over a dozen times. Horrendous customer service. Initiated a wire transfer out of the account immediately and am proceeding to close relationships with Citi. Awful experience.
May 3, 2016, 12:32 pm
#833
Join Date: May 2012
Posts: 728
similar here. Now several months past meeting the criteria and they are indicating that since they can find no record of me being targeted that I am not eligible for the 50k AA miles. Terrible citi banking experience so I am in process of closing account and shutting down all but 1 cc with them (want to keep free bags on AA).
Last edited by g8trgr8t; May 4, 2016 at 6:42 pm
May 3, 2016, 1:15 pm
#835
Suspended
Join Date: Sep 2014
Posts: 3,072
Is this a new issue? A few months ago, it seemed like non-targeted people were getting bonuses. I recall some people needing to SM Citi to move the process along or problem-solve missing points or miles, but not people being told to take a hike.
May 3, 2016, 2:28 pm
#836
Join Date: Jul 2012
Location: STL
Programs: Hyatt Platinum, Hilton Gold
Posts: 521
Yea, now their secure message system is down! I hope its all the complaints rolling in.
Really stupid on Citi's part. I even have a letter from Citi promo department stating in writing that I am "enrolled" and "qualified".
If that's not bait and switch I dont' know what is.
Really stupid on Citi's part. I even have a letter from Citi promo department stating in writing that I am "enrolled" and "qualified".
If that's not bait and switch I dont' know what is.
May 4, 2016, 6:50 am
#839
Join Date: Sep 2015
Posts: 476
Got another msg from Citi that in their SM they only confirmed that I have met all the requirements to be eligible for the promotion. But I was never targeted for the promotion so later part hold no importance.
Preety much Citi planned this in advance. Had everyone $$ for 4 months and now telling everyone thy u not getting a single point. Lulz..
Preety much Citi planned this in advance. Had everyone $$ for 4 months and now telling everyone thy u not getting a single point. Lulz..
May 4, 2016, 6:56 am
#840
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,949
