Prestige Card Four Seasons/Ritz Benefit
Mar 22, 2015, 2:01 pm
#1
Original Poster
Join Date: Mar 2015
Posts: 8
Prestige Card Four Seasons/Ritz Benefit
The booklet that came with my Prestige card (appx 8 weeks ago) lists a Four Seasons/Ritz benefit of upgrade, breakfast, late check in/out. Says to present card at desk at checkin. Anyone used this? There is no mention of it on the Citi website. Do you need to reserve with the Citi travel agent?
Mar 22, 2015, 3:01 pm
#2
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,474
The booklet that came with my Prestige card (appx 8 weeks ago) lists a Four Seasons/Ritz benefit of upgrade, breakfast, late check in/out. Says to present card at desk at checkin. Anyone used this? There is no mention of it on the Citi website. Do you need to reserve with the Citi travel agent?
The details from the T&C don't specifically mention RC or FS, but they are as follows:
SPECIAL BENEFITS AT LUXURY HOTELS PROVIDED BY TEN LIFESTYLE LTD. — TERMS AND CONDITIONS
To take advantage of the Special Benefits at Luxury Hotels, card members must (1) book through Ten Lifestyle Management Ltd., and (2) must reserve and pay in full for reservations, including deposit and final payment, with a valid CITI PRESTIGE credit card.
All travel must be booked and commenced before a benefit expires. To check a benefit's expiration, contact your Citi Prestige Concierge by calling the number on the back of your card.
All benefits and offers are subject to availability and are subject to change or cancellation without notice. Benefits may generally be redeemed multiple times.
Such benefits may not be combinable with a travel service provider's other offers.
Room upgrades and program amenities are based upon availability at time of arrival unless otherwise noted.
Room upgrades are offered only for designated hotels and room categories and individual hotel participation may be withdrawn without prior notice.
Upgrades may not apply to suite bookings.
Program is subject to change or cancellation without notice.
Blackout dates and additional terms and conditions may apply.
Mar 25, 2015, 6:26 pm
#4
Join Date: Jan 2014
Programs: SPG Platinum, Marriott LT Platinum, Hilton Diamond, Hyatt Globalist, AA Platinum Pro, AS MVP Gold
Posts: 215
Apr 15, 2015, 6:00 am
#6
Join Date: Jan 2005
Location: On a Bridge
Programs: Starwood Residences Owner, AA 1MM, MP Gold, Avis-Hertz PC, Ritz Gold
Posts: 1,072
The RC and FS benefits were removed from the Prestige website a few weeks ago.
Hope they did away with excluding them from the 4th night free promo. Silly restriction to have when Amex FHR/ Virtuoso can combine.
Carlson who administers the promo is also a Virtuoso agency. I'm waiting for the day to double dip on a 3rd night free promo (or 5th) + 4th night free Citi benefit.
Hope they did away with excluding them from the 4th night free promo. Silly restriction to have when Amex FHR/ Virtuoso can combine.
Carlson who administers the promo is also a Virtuoso agency. I'm waiting for the day to double dip on a 3rd night free promo (or 5th) + 4th night free Citi benefit.
Apr 25, 2016, 10:11 pm
#8
Join Date: Jul 2010
Location: LGA/JFK
Programs: DL PM, UA Premier, AA Gold, Hertz PC, National Exec Elite, Sixt Plat
Posts: 500
It seems that the FS partnership is back. I booked the FS Seoul and there is daily breakfast for two, a complimentary one category upgrade (excluding signature suites and villas), and $100 USD F&B credit, and complimentary basic internet in rooms/premium internet in suites.
Only thing missing is a late check out. Not too shabby! ^
Only thing missing is a late check out. Not too shabby! ^
Apr 27, 2016, 11:30 am
#11
Join Date: May 2005
Posts: 63
Yes, it worked for me. Mexico City had the third night free and I got the fourth night with the prestige. However, the rep had to actually call the Four Seasons because for some reason she couldn't access the preferred partner special site. Email confirmation sent by citi later that night.
Apr 27, 2016, 11:45 am
#12
Join Date: Aug 2014
Posts: 3,713
Yes, it worked for me. Mexico City had the third night free and I got the fourth night with the prestige. However, the rep had to actually call the Four Seasons because for some reason she couldn't access the preferred partner special site. Email confirmation sent by citi later that night.
Apr 27, 2016, 12:17 pm
#13
Join Date: May 2005
Posts: 63
Correct. According to the email, I will be reimbursed for the fourth night. So, $375, $375, $0 (four seasons third night free promo), and $375. I will be reimbursed after my stay by citi for $446.25 (4th night plus taxes, fees).
May 3, 2016, 2:14 am
#14
Join Date: Jul 2010
Location: LGA/JFK
Programs: DL PM, UA Premier, AA Gold, Hertz PC, National Exec Elite, Sixt Plat
Posts: 500
I wonder if you book a suite, if you get upgraded to the next category suite as long as it's not a specialty suite. Anyone have any data points for FS?
May 26, 2016, 11:52 pm
#15
Join Date: Sep 2009
Location: Los Angeles
Posts: 442
For those of you that received that fourth night reimbursement and breakfast, was it done automatically?
I have a reservation at a Four Seasons and the Citi rep said he didn't see anything about the breakfast benefit although the fourth night free was included.
I have a reservation at a Four Seasons and the Citi rep said he didn't see anything about the breakfast benefit although the fourth night free was included.
