Jun 8, 2015, 11:36 am
Last edit by: swag
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
FAQ
Will I be able to earn points on rooms booked via the Concierge?
Yes
What rates can the Concierge book?
Any rate you can book online at the hotel website should be bookable by the Concierge.
Are taxes included in the 4th night refund?
Currently yes. For reservations made on or after July 23, 2017, this will change and taxes will not be included.
How to book.
By phone: 1-561-922-0158 (concierge direct), or call the toll free number on the back of your card.
By email: Send to [email protected].
Include:
Terms & Conditions: https://www.citi.com/credit-cards/additional-info/citi.action?ID=AdditionalInfo-CitiPrestige
Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
FAQ
Will I be able to earn points on rooms booked via the Concierge?
Yes
What rates can the Concierge book?
Any rate you can book online at the hotel website should be bookable by the Concierge.
Are taxes included in the 4th night refund?
Currently yes. For reservations made on or after July 23, 2017, this will change and taxes will not be included.
How to book.
By phone: 1-561-922-0158 (concierge direct), or call the toll free number on the back of your card.
By email: Send to [email protected].
Include:
- Your name & email
- Last 4 digits of your card number
- Hotel name (plus address or link if it may be confused with a similar named property)
- Stay dates
- Number of guests in the room
- Any rate type requests (AAA, AARP, etc)
- Your hotel chain loyalty number, if applicable
Terms & Conditions: https://www.citi.com/credit-cards/additional-info/citi.action?ID=AdditionalInfo-CitiPrestige
Anybody used the Citi Prestige 4th night free hotel benefit? (Dec 2014 - Jul 22,2017)
Jun 10, 2015, 9:50 pm
#302
Join Date: Dec 2014
Posts: 177
FYI, I called Citi for an unrelated matter and asked them when I would see the charge appear on my statement for the nonrefundable booking I made 3 weeks ago through the Prestige concierge.
I was transferred to the concierge, who called in CWT, who said the hotel handles the payment directly. So I'll be charged whenever the hotel decides to close their books, neither CWT nor the concierge have anything to do with it.
Interestingly, the other nonrefundable booking I made was charged immediately. Since I was having them match a price found on the hotel website, I'm wondering if they simply used my card number directly on the hotel website.
I was transferred to the concierge, who called in CWT, who said the hotel handles the payment directly. So I'll be charged whenever the hotel decides to close their books, neither CWT nor the concierge have anything to do with it.
Interestingly, the other nonrefundable booking I made was charged immediately. Since I was having them match a price found on the hotel website, I'm wondering if they simply used my card number directly on the hotel website.
Last edited by mk712; Jun 10, 2015 at 11:34 pm
Jun 10, 2015, 10:01 pm
#303
Join Date: May 2015
Posts: 15
I applied/was approved on a Sunday night (late) and received my card that Wednesday, so if you applied Tuesday (I think that's what you said earlier), it's very possible you'll have your card by then. There are lots of reports of people getting their cards within 2-3 days after approval.
Jun 11, 2015, 7:43 pm
#304
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
I applied/was approved on a Sunday night (late) and received my card that Wednesday, so if you applied Tuesday (I think that's what you said earlier), it's very possible you'll have your card by then. There are lots of reports of people getting their cards within 2-3 days after approval.
Jun 11, 2015, 11:05 pm
#305
Join Date: Jul 2014
Location: OC, southern California
Posts: 33
I applied Wednesday afternoon and received the card Saturday
Jun 12, 2015, 9:49 pm
#306
Join Date: Jul 2013
Posts: 244
I've read the entire thread, but can't find what I'm looking for. My guess is no, but can I book a room for someone else and get the 4th night free? I have a family member who travels a lot, but would never go through all of this. I could book the room for them and have them write me a check for 90% of online price and bag the points and a slight profit. Could always add them as authorized user.
I know this is in the Ts&Cs.
But anyone have any luck getting around this?
Jun 12, 2015, 11:38 pm
#307
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
2.) Call hotel to add note that your wife is also guest and hope front desk lets her check in.
3.) After checkout, call hotel accounts receivables and have them change form of payment to your Prestige card.
Or you can honor the T&Cs in good faith instead of trying to circumvent it by having her apply for her own account.
Jun 14, 2015, 10:37 am
#308
Join Date: Oct 2007
Location: NYC, Wash DC
Programs: BA Gold, UA Plat (1mm),Marriott LT Plat, Avis PC, National Exec Elite, Hertz PC
Posts: 394
4th night Free - Well, sort of
I used the fourth night free on a recent trip to Paris. I have not yet seen the credit post to my account. The Concierge took the information and provided some rates on hotels in 24 - 36 hours. This is not a quick process. I picked a hotel and checked rates away. The hotel had better rates on their web site and a btter rate still on non-refunadable prepaid rates. The Presitge concierge insisted that this hotel "did not particiapte" in offering those rates to travel agents and were thus unavailable under the fourth night free program. I ended up getting a non-prepaid rate though the Citi concierge.
Just like the American Airlines 1.6 cents points redemption where your tickets costs a few dollars more that if you purchased direct from AA.com, the hotel benefit has hidden terms and conditions that you won't lnow about until you try to use it.
Just like the American Airlines 1.6 cents points redemption where your tickets costs a few dollars more that if you purchased direct from AA.com, the hotel benefit has hidden terms and conditions that you won't lnow about until you try to use it.
Jun 14, 2015, 11:10 am
#309
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Jun 16, 2015, 4:12 pm
#310
Join Date: Feb 2007
Location: Malibu, CA
Programs: AA CK / Marriott Worthless Ambassador
Posts: 1,158
Anybody used the Citi Prestige 4th night free hotel benefit?
Just used today to book a Sheraton in Tenerife, Spain. They quoted me a price $200 more than spg site. But they Listened to me. Checked for themselves and then matched the spg rate. Nice work.
Jun 16, 2015, 4:49 pm
#311
Join Date: Apr 2015
Location: BOS
Posts: 12
Hello everyone,
I read through the thread, I understood basically everyone got their fourth night statement back. I wonder what's the average time for them to post those 4th night statements? Almost one month for me, no statement yet.
Thank you!
I read through the thread, I understood basically everyone got their fourth night statement back. I wonder what's the average time for them to post those 4th night statements? Almost one month for me, no statement yet.
Thank you!
Jun 16, 2015, 6:46 pm
#312
Join Date: Jun 2012
Location: ATL
Programs: DL, Marriott
Posts: 728
Is there some way to see the hotels and their rates that the Prestige concierge use to give this 4th night free benefit?
Also some way to see the hotels for World Elite MC benefit (like free breakfast, upgrade if available, etc)?
Also some way to see the hotels for World Elite MC benefit (like free breakfast, upgrade if available, etc)?
Jun 18, 2015, 9:09 am
#313
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
Booking wasn't easy. And getting the statement credit hasn't happened yet either. Their service reps seem to acknowledge that we are due these monies, but that due to some tech glitch between CWT and Citi its hung up in limbo somewhere.
Until I see the credits hit, I'm leery of using this feature. One is explicitly giving up the potential to book through another portal, or OTA which has a more seamless rebate feature.
Jun 18, 2015, 6:56 pm
#314
Join Date: Oct 2010
Location: BOS
Posts: 814
Jun 19, 2015, 6:22 pm
#315
Join Date: Jul 2012
Location: LAS
Programs: DL PM, SPG Plat75, MR Plat, UA Silver, GE/NEXUS
Posts: 177
In case anyone is thinking about snagging this card but skeptical on this benefit, I was able to email the concierge address in the wiki to obtain a quote for where I intended to try this out without even having a card. Just over 24 hours later, I got an email with a quote for the exact same price as listed on spg.com for an all inclusive resort which will save me around $400 for the 4th night. I'll be heading into a branch tomorrow to apply for the 50k TYP+$350AF offer.