Jun 8, 2015, 11:36 am
Last edit by: swag
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
FAQ
Will I be able to earn points on rooms booked via the Concierge?
Yes
What rates can the Concierge book?
Any rate you can book online at the hotel website should be bookable by the Concierge.
Are taxes included in the 4th night refund?
Currently yes. For reservations made on or after July 23, 2017, this will change and taxes will not be included.
How to book.
By phone: 1-561-922-0158 (concierge direct), or call the toll free number on the back of your card.
By email: Send to [email protected].
Include:
Terms & Conditions: https://www.citi.com/credit-cards/additional-info/citi.action?ID=AdditionalInfo-CitiPrestige
Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
FAQ
Will I be able to earn points on rooms booked via the Concierge?
Yes
What rates can the Concierge book?
Any rate you can book online at the hotel website should be bookable by the Concierge.
Are taxes included in the 4th night refund?
Currently yes. For reservations made on or after July 23, 2017, this will change and taxes will not be included.
How to book.
By phone: 1-561-922-0158 (concierge direct), or call the toll free number on the back of your card.
By email: Send to [email protected].
Include:
- Your name & email
- Last 4 digits of your card number
- Hotel name (plus address or link if it may be confused with a similar named property)
- Stay dates
- Number of guests in the room
- Any rate type requests (AAA, AARP, etc)
- Your hotel chain loyalty number, if applicable
Terms & Conditions: https://www.citi.com/credit-cards/additional-info/citi.action?ID=AdditionalInfo-CitiPrestige
Anybody used the Citi Prestige 4th night free hotel benefit? (Dec 2014 - Jul 22,2017)
Jul 13, 2017, 10:04 am
#2191
Join Date: Sep 2013
Location: CVG or DAY
Posts: 159
Dear niehaubs,
Thank you for emailing us a copy of your folio. We have proceeded with your 4th Night Credit. That was a great promotion with the 3rd night free with our 4th night free. Your credit of $414.17 USD should be seen on your statement within 5- 7 days.
We thank you for using your Citi Prestige card and look forward to assisting you with your future travels.
Jul 13, 2017, 3:25 pm
#2192
Join Date: Sep 2015
Location: BOS
Programs: Hyatt Glob/UA Gold
Posts: 612
I love how the reps on the phone seem impressed with the savings, I had one that was blown away when my 4th night price was just slightly less than the other 3 nights combined. I feel like I'm getting away with something but they are slow clapping on the other end of the line.
Jul 14, 2017, 2:26 pm
#2193
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,508
You need to tell them the exact safari lodge and dates ( make sure the dates are available before you call). There should be no problem booking with 4th night free. You will get verbal confirmation on the phone before you hang up and then an email almost immediately.
I am looking at booking one for January.
Jul 17, 2017, 12:17 pm
#2194
Join Date: Apr 2004
Programs: Emirates Gold, United Silver, HH Diamond, Marriott Titanium, Hyatt Discoverist, Delta Gold
Posts: 299
Just booked a hotel on the Amalfi coast for August 2018 using the 4th night free perk with the Prestige card. The cost per night was the same for all four nights. Decided to use the benefit before the new rules take effect as I was able to deduct the taxes for one night (113.51). Total savings $1248.64 for the four nights. Thank you Citi! Of course the CSR stated that I will not see the credit for a couple of billing cycles. The booking process was smooth although I was placed on hold a few times to sort it all out.
Jul 17, 2017, 12:24 pm
#2195
FlyerTalk Evangelist
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,517
Just booked a hotel on the Amalfi coast for August 2018 using the 4th night free perk with the Prestige card. The cost per night was the same for all four nights. Decided to use the benefit before the new rules take effect as I was able to deduct the taxes for one night (113.51). Total savings $1248.64 for the four nights. Thank you Citi! Of course the CSR stated that I will not see the credit for a couple of billing cycles. The booking process was smooth although I was placed on hold a few times to sort it all out.
Jul 17, 2017, 2:24 pm
#2197
Join Date: Apr 2004
Programs: Emirates Gold, United Silver, HH Diamond, Marriott Titanium, Hyatt Discoverist, Delta Gold
Posts: 299
Pay at checkout with a deposit of one night 29 days prior to arrival. I am assuming that I pay the balance at checkout and hopefully the credit appears in the next billing.
Jul 17, 2017, 6:52 pm
#2198
Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 6,808
If they are changing the booking process for the 4th night free benefit then I wonder how they will monitor bookings like these that are so far out. All speculation at this point but if they are doing away with the concierge process then it will be interesting to see how this plays out fur such bookings.
Jul 18, 2017, 9:16 pm
#2199
Join Date: May 2017
Location: Chicago
Programs: American ExPlat SPG Plat
Posts: 21
I have used this benefit extensively since summer 2016. Probably 25-30 times, netting nearly $8k. The phone calls take longer than they should, but are professional, friendly, and have never made a mistake. The statement credits have accelerated, typically posting within 2 weeks after I check out.
So despite the recent changes, hell yeah I'm keeping this card.
So despite the recent changes, hell yeah I'm keeping this card.
Jul 19, 2017, 8:57 am
#2200
Join Date: Feb 2005
Location: MD/DC
Programs: Hilton Diamond, IHG Platinum, Marriott Titanium, TK Gold
Posts: 1,536
I have used this benefit extensively since summer 2016. Probably 25-30 times, netting nearly $8k. The phone calls take longer than they should, but are professional, friendly, and have never made a mistake. The statement credits have accelerated, typically posting within 2 weeks after I check out.
So despite the recent changes, hell yeah I'm keeping this card.
So despite the recent changes, hell yeah I'm keeping this card.
My quickest response time was about 15 min from the moment I've sent the e-mail to receiving full confirmation. Most cases there is a response within the hour.
Easy and effective.
Jul 19, 2017, 11:29 am
#2201
Join Date: Mar 2011
Posts: 203
I'm considering this card for the upcoming 7/23 sign-up bonus bc I have a couple of hotel stays that would make it more than worthwhile for my upcoming wedding and honeymoon. However, the wedding stay is already confirmed with Marriott and the rate is a bit higher now than when I booked. Although the T&C state the stay must be "booked" through the Citi Concierge, does anyone have experience with success or failure having the Concierge modify the payment of an existing reservation to qualify for the 4th night benefit? Many thanks.
Jul 19, 2017, 2:46 pm
#2202
Join Date: May 2013
Posts: 378
after your stay: do you need to get an email from them confirming 4th night refund or you may get the refund without any notification?
Jul 19, 2017, 2:55 pm
#2203
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,508
But it I probably use this benefit more than the average person.
Jul 19, 2017, 5:38 pm
#2205
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
Has anyone ever used this benefit to book a property on Vacasa?
It's a home sharing website
It's a home sharing website
