Originally Posted by op487062

I had to wait about a week to receive my email for a trip in December.

Originally Posted by BerkeleyPaul

We are staying with a medical corporate code at a Marriott for 15 days. For the first 8 days, we will need two rooms to accommodate our large family. For the remaining 7 days, we will squeeze and will only need 1 room. I understand issues with back to back reservations only getting reimbursed once (a separate issue). The hotel can't officially book them as one room/adjoining online, but as 2 rooms (maybe nearby or across the hall).

Does anyone have any experience with reimbursement in a situation like this? Both rooms are under the Prestige cardholder's name, who is the guardian of those staying in the other room. Would the two rooms count as 1 reservation if I booked them at the same time? i.e. would I be refunded both rooms on the 4th night?

Originally Posted by helvetic

Book nights 1-4 w/ citi; 5th direct under another name; 6-9th w/ citi; 10th direct; etc.

That's the only way to maximize the Citi benefit.

Originally Posted by needmorevacay

I called tonight to book a ritz carlton and tried to book a package rate that included breakfast. After much stress and holding, I was told that they cannot book any package rate at all for the Ritz. They can only book reward member rates and standard rates. Rates cannot be packages that include breakfasts or "packages" that have some discount % off a room rate. This rule isn't listed in the terms and conditions for the 4th night free benefit....

Originally Posted by DUKEswoosh

I'd be interested to learn if this is true as it would constitute another downgrade of the benefits.

Originally Posted by joachimm

I agree, if you can't use promotion codes, 4th night free would rarely end up saving me anything. Really only good for a specific hotel that does not discount, which I am unlikely to stay at.

Of all of the changes, this is the one I'm most unhappy with, because they seem to have changed policy with no warning and no grace period for new cardholders.

But it was a ridiculous benefit anyway; hard to see how it made financial sense.

Originally Posted by needmorevacay

I called tonight to book a ritz carlton and tried to book a package rate that included breakfast. After much stress and holding, I was told that they cannot book any package rate at all for the Ritz. They can only book reward member rates and standard rates. Rates cannot be packages that include breakfasts or "packages" that have some discount % off a room rate. This rule isn't listed in the terms and conditions for the 4th night free benefit....

Originally Posted by op487062

There is something in their Terms and Conditions that states it is a Best Available Rate unfortunately. If it includes any perk (like breakfast) that is higher than the lowest possible rate, then it is not qualified for fourth night free.

I had a long phone call with Aspire about this

Originally Posted by DUKEswoosh

I'd be interested to learn if this is true as it would constitute another downgrade of the benefits.

Originally Posted by op487062

There is something in their Terms and Conditions that states it is a Best Available Rate unfortunately. If it includes any perk (like breakfast) that is higher than the lowest possible rate, then it is not qualified for fourth night free.

I had a long phone call with Aspire about this

Originally Posted by needmorevacay

I called tonight to book a ritz carlton and tried to book a package rate that included breakfast. After much stress and holding, I was told that they cannot book any package rate at all for the Ritz. They can only book reward member rates and standard rates. Rates cannot be packages that include breakfasts or "packages" that have some discount % off a room rate. This rule isn't listed in the terms and conditions for the 4th night free benefit....

Originally Posted by iluvdoco

Is this just for the Ritz, or any hotel?

Are you saying that if the lowest possible rate IS the breakfast rate then it still qualifies for 4NF?

Originally Posted by op487062

That's how the concierge explained it to me. If the lowest rate happens to include breakfast, then it applies. Last week, when I called to make a reservation at RC Tokyo, the only rate listed for a certain suite included breakfast. The concierge put me on hold and called RC reservations and found a slightly lower rate--without breakfast included of course. I was stuck with that rate


Like needmorevacay's experience, I've had different responses from Aspire and I've noticed since June it hasn't been to my benefit.