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Old Dec 15, 2014, 8:06 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: beltway
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


Please read this wiki before posting questions in the thread.

Citi's application policy changed again on August 11, 2016.

All public American Airline card links (business and personal)
now have language limiting bonuses to 24 months from last opening or closing
of a card of the same general type (personal or business). See FAQ #1 below.

Click HERE (2015) and HERE (2013/14) to review previous threads on this topic.

For information on the Executive version of this card, see: Citi Executive AA thread

Recommended application procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.


Top Personal Card Offers (currently 50K)

For the sake of continuity, please do not renumber items in this list. Links are listed in chronological order (newest ones last).

Note: application pages for all offers in this section contain the following (or substantially similar) language:
American Airlines AAdvantage bonus miles are not available if you have had any Citi / AAdvantage card (other than a CitiBusiness/AAdvantage card) opened or closed in the past 24 months.
Prior to August 11, 2016, the standard language was less restrictive:
American Airlines AAdvantage bonus miles are not available if you have had a Citi / AAdvantage Platinum Select MasterCard opened or closed in the past 24 months.
23) Landing page for personal Platinum Select World MC offer for 50K miles after $3000 spend in 3 months, $95 fee waived first year; application page. (Source: miles6.citicards.com) Landing page contains the older, less-restrictive language; app page shows new language, which controls.

24) Landing page for personal Platinum Select World MC offer for 50K miles after $3000 spend in 3 months, $95 fee waived first year; application page. Landing page contains the older, less-restrictive language; app page shows new language, which controls.

25) Landing page for personal Platinum Select World MC offer for 50K miles after $3000 spend in 3 months, $95 fee waived first year; application page. (Source: away3.citicards.com) Expired July 31, 2016.


Top Business Card Offers (currently 50K)

For the sake of continuity, please do not renumber items in this list. Links are listed in chronological order (newest ones last).

Note that all offers in this section contain language stating that
This card is not available if the business already has a CitiBusiness/AAdvantage Platinum Select World MasterCard account. Bonus miles and any additional special offer not available if you have had any CitiBusiness/AAdvantage account opened or closed in the past 24 months.
Prior to August 11, 2016, the standard language read as follows:
Bonus miles not available if you have had a CitiBusiness/AAdvantage Platinum Select World MasterCard opened or closed in the past 24 months.
K) Landing page for business Platinum Select World MC offer for 50K miles after $3000 spend in 3 months, $95 fee waived first year. Current application page; original application page. Landing page contains the older, less-restrictive language; app pages show new language, which controls.

L) Landing page for business Platinum Select World MC offer for 50K miles after $3000 spend in 3 months, $95 fee waived first year; application page. Expired July 31, 2016.

Other personal cards

Landing page for Citi Gold Mastercard offer for 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year; current application page.
  • Note: offer terms now state that
    American Airlines AAdvantage bonus miles are not available if you have had any Citi / AAdvantage card (other than a CitiBusiness/AAdvantage card) opened or closed in the past 24 months.
    Prior to August 11, 2016, the standard language was less restrictive:
    American Airlines AAdvantage bonus miles not available if you have had a Citi/AAdvantage Gold MasterCard opened or closed in the past 24 months.
Landing page for Citi Platinum Select World Mastercard. 40,000 miles after $1000 spend in 3 months, $95 annual fee waived first year; application page. (Source: miles7.citicards.com) (Do not use this link unless you expect to have problems meeting the higher spend requirement for the 50K offers.)
  • Note: Application page states that "American Airlines AAdvantage bonus miles are not available if you have had any Citi / AAdvantage card (other than a CitiBusiness/AAdvantage card) opened or closed in the past 24 months." Landing page still has older, less-restrictive language.

Landing page for Citi Platinum Select World Mastercard. 30,000 miles after $1000 spend in 3 months, $95 annual fee waived first year; application page. (Do not use this link unless you expect to have problems meeting the higher spend requirement for the 50K offers.)
  • Note: Application page states that "American Airlines AAdvantage bonus miles are not available if you have had any Citi / AAdvantage card (other than a CitiBusiness/AAdvantage card) opened or closed in the past 24 months."
This offer is included for reference, but at present has no benefits over other offers above.

Application page for Citi Platinum Select World Mastercard, 30,000 miles after $1000 spend in 3 months, $100 in AA statement credits within first year, $95 annual fee waived first year. (Do not use this link unless you value $100 off of AA purchases within 12 months more than 20,000 miles, or expect to have problems meeting the higher spend requirements for the 50k offers.)
  • Note: Application page states that "Statement Credit and American Airlines AAdvantage® bonus miles are not available if you have had any Citi / AAdvantage card (other than a CitiBusiness/AAdvantage card) opened or closed in the past 24 months."


Other business cards

None at present.


Citibank Contacts/Resources (Please add others that you know of)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line; press 1 for English and then follow prompts
  • (800) 288-4653 – Business Application Status and Reconsideration Line; press 1 for English and then follow prompts
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ

The FAQs below will almost certainly answer questions you have about Citi AA Platinum and Gold cards. Do not post in the thread "just to double-check if the wiki is correct"; the wiki is here to avoid having people ask the same questions endlessly. If you have a specific reason to doubt--something a Citi CSR told you, or something you read from a trustworthy blogger--then feel free to ask for clarification. (And no, you should not ask if this paragraph is correct--ever.)
  1. Are these AA cards churnable?
  2. Is there any way around the 24-month restriction?
  3. What are the most current time-restriction rules in applying for all Citi cards?
  4. Do I need to close existing cards before applying?
  5. When should I close existing Citi accounts?
  6. Can I apply for a business card if I don’t have a business?
  7. Can I buy Visa gift cards to meet my minimum spend?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what the associated offer is?
  10. After approval, how can I a) confirm the amount of the bonus I can earn and b) determine the deadline for completing the required spend?
  11. When will my bonus miles post?
  12. Do I get 10% back when redeeming miles for awards?
  13. Can I cancel a card using secure messaging?
  14. Which credit bureau does Citi pull and can I force them to use a different one?
  15. When is the 60K (75K, 100K, etc.) offer going to come back?
  16. Is my card World (W) or World Elite (WE)?
  17. Why and when does Citi convert cards to World Elite? Can I do anything to trigger the conversion?
  18. What's the difference between World and World Elite cards?

1. Are these AA cards churnable?
Yes and no. The general rules are:
  • Personal AA cards: As of August 11, 2016, all offers require you to wait 24 months from the date of opening or closing any other personal Citi/AAdvantage account, regardless of type (AmEx, Visa, MC) or category (Gold, Platinum, Executive). Thus,
    • opening or closing a personal Platinum MC will normally require you to wait another 24 months before being eligible for a signup bonus on any personal Citi/AAdvantage card
    • opening or closing a personal Gold MC will normally require you to wait another 24 months before being eligible for a signup bonus on any personal Citi/AAdvantage card
    • opening or closing a personal Platinum MC will not affect your eligibility to apply for (& earn a bonus on) a new Gold MC, and vice versa
    • closing a Citi AA Visa or Amex (legacy cards which are no longer issued) will not affect your eligibility to apply for/earn a bonus on any Citi AA MC

    Note that in the past, downgrading to a different card (aka a "product change" or PC) counted as closing the AA card. This includes downgrades from AA Platinum to Gold as well as downgrades to non-AA cards.

    The "any personal card" restriction imposed in August 2016 is a notable change from the prior policy, which treated different card types (e.g., Platinum & Gold) separately, with a separate 24-month clock for each. In addition, several FT reports since February 2016 confirm that Citi has closed the loophole involving cards converted from World to World Elite.

    Opening, closing, or having a personal card will not by itself affect your ability to open a business card/earn the signup bonus, and vice versa. (But see FAQ #4 below for reasons to reduce your credit line prior to closing an account.)

    If you violate the 24-month rule, Citi may still issue you the card but you will not get the bonus.

  • Business AA cards: As of April 22, 2016, all known business card offers contain a 24-month restriction, as noted above.

    Note that beginning in late 2014, new Citi AA business card offers began including the explicit requirement that the applicant not be an existing AA business cardholder. However, this does not appear to have any practical effect.

    Opening, closing, or having a business card will not by itself affect your ability to open a personal card/earn the signup bonus, and vice versa. (But see FAQ #4 below for reasons to reduce your credit line prior to closing an account.)

    When closing a business card, be sure to completely cancel the full account; send an SM or call and request that the account, ending in XXXX and the associated cards, ending in YYYY (etc.) be closed, including the master account. (The master account is the actual line of credit, while the cards are the individual cards associated with each employee of the business.) To find the master account number, go to your online account and select the card you want to close. In the bottom left corner there is a dropdown box next to "Cardholder:" that has the master account and any card accounts listed.


2.Is there any way around the 24-month restriction?
Yes. A targeted offer with a unique invitation code may offer a loophole. Numerous FTers received physical mailers in late 2015 & the first half of 2016 for which the T&C did not contain the 24-month restriction language.

The T&C for these offers will typically say instead that they are "applicable only to new accounts." This is nothing to worry about; all it means is that Citi won't retroactively match you to the offer on an account you already have; it doesn't disqualify someone who has a Citi AA card or has ever had one.

Other noteworthy aspects:
  • In order to access the application page, you must have both the 9-digit invitation code and the surname of the offer recipient.
  • After you authenticate the offer code and are redirected to the application page, you may enter a completely different applicant name and address.
  • Each offer may be used multiple times--perhaps without any limit.
  • Offers expire exactly two months after the nominal expiration shown on the mailer. For example, an offer with a stated May 15 expiration will be fully valid through July 14.


3. What are the most current time-restriction rules in applying for all Citi cards?
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).

Citi has been known to miscount in some cases. As a result, it is inadvisable to apply again exactly on day 60 or 90--thus the advice to wait 65 days.

For purposes of these rules,
  • count all Citi applications, including denials and/or applications for non-AA cards.
  • the only day that matters is the application date (not approval date, not activation date).
  • count all calendar days, not just business days.

If you get denied for violating any of these rules, you will probably have to wait the full time period (60+ days before trying again. Use this calculator to establish your dates: http://www.timeanddate.com/date/dateadd.html

In addition, FT lore has evolved into soft guidance that you apply for no more than one Citi card (of any kind) in any 8-day period. This is merely prudential guidance, not clearly established Citi policy; there are examples of people applying for two cards in a single day and being approved for the second. However, multiple Citi applications in a short time frame do appear, at least anecdotally, to increase the odds of the second application being denied. (You may see FTers refer to "the 8/65 rule," which refers to this soft guidance plus the strict 60-day rule noted above.)

An example of the guidance above applied in combination:
Day 1 Apply for 50K HHonors - Starts 60-day and 24-month clocks. No apps of any kind recommended for 8 days.
Day 9 Apply for 50K AA Personal Plat MC - Starts 24-month clock for personal Plat MC & resets 60-day clock.
Day 70 Apply for 50K AA Business - Starts 24-month clock for biz card apps & resets 60-day clock. No apps of any kind recommended for 8 days.
Day 160 - Close CitiBusiness card after earning bonus.
Day 9 plus 24 months Apply for 50K AA personal plat MC - As long as you have not closed the Day 9 card in the previous 24 months (as that would have reset the 24-month personal card clock).
Day 160 plus 24 months - Apply for 50K AA Business
Not sure what day you applied? The date is written year, month, day in the application number: 201412150000 means you applied on December 15, 2014.


4. Do I need to close existing cards before applying?
There is no requirement that you close previous personal accounts. In fact, with the new applications that include 24-month language, closing accounts will increase the time between applications. People have reported having 5 or more of the exact same card. However, you must close an open Business account (which resets the 24-month clock) before applying for a new one. See above.


5. When should I close existing Citi accounts?
Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles except in cases where charges forming part of the required bonus spend are later reversed (for merchandise return, etc.).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit. You can call/SM to reduce credit lines instead or prior to closing to free CL more quickly.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.
  • Closing cards now resets the clock for future applications for the same type and category of card.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. You may end up with 1K/2K credit lines, especially on Business cards. You can also SM and request that your CL be reduced.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.
  • Closing multiple accounts of the same type and category simultaneously resets the clock only once. Doing so so when opening a new account (or shortly thereafter) likewise minimizes the wait for future churn eligibility.


6. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


7. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.

If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they cannot do this.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number.


9. There is nothing on the application page stating the bonus miles. How do I know what the associated offer is?
You need to have faith in the readers of this thread if you want to maximize your miles. FTers constantly apply for these cards and report back to confirm bonus amounts. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. After approval, how can I a) confirm the amount of the bonus I can earn and b) determine the deadline for completing the required spend?
For personal and business cards, you can always send Citi a secure message through your online account to confirm your bonus amount and deadline. (You must first activate the card and set up online access, either by creating an online account or by linking your new card to your existing online account. Unlike some other banks, Citi does not automatically add your new card to your existing online account.)

In addition, for personal cards only (and perhaps only for online applications), there are two additional indicators:
  1. The approval letter for a personal card will confirm the amount of the bonus for which you are eligible, but not the spend deadline. (As noted in FAQ #1 above, Citi may approve you for a personal card even if you do not qualify for a bonus. No bonus language in the letter means no bonus.) Approval letters for business cards do not confirm the bonus.
  2. Your online account for a personal card also provides information on eligible bonus and spend deadline. Log into your Citi account and select the applicable card. On the Account Details page you'll see a "My Miles Summary" link; click that link, scroll down, and you will see a pie-chart graphic showing the spend deadline and your progress as of your last statement. (Charges made since your last statement are not included in this total.)

11. When will my bonus miles post?
Roughly 2-3 days after the date of the statement containing the charge that takes you across the spend threshold.


12. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see AAdvantage Citi / Barclays 10% miles / mileage rebate (consolidated).


13. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


15. When is the 60K (75K, 100K, etc.) offer going to come back?
Nobody knows except Citi & they don't announce these things in advance. If we knew, we'd be talking about it non-stop. Please don't ask about it periodically in the thread.

If you want to make yourself useful, you can easily look for new offers by testing the URLs
  • away*.citicards.com
  • fly*.citicards.com
  • travel*.citicards.com
  • miles*.citicards.com
  • go*.citicards.com
  • aadvantagecards*.citicards.com
where * is any digit in the range 1-9.

16. Is my card World (W) or World Elite (WE)?
It was once useful to know if your card is World (W) or World Elite (WE) because of a loophole that previously allowed applicants to open new accounts and earn signup bonuses less than 24 months since the last open/close of the same card type. That loophole has been closed. (See FAQ 1, "Important exception" for more information.)
Physical card
  • If your card is W the back of the card will say "World" and have a red and yellow MasterCard logo.
  • If your card is WE the back of the card will say "World Elite" and have a silver MasterCard logo.
Online account
  • If your card has been converted, the summary for that card (on the home Accounts page) will include, at the bottom, a line with a green flag and the legend "We've mailed your new Citi card. After it arrives, activate it for use. Learn more | Activate"

In the alternative,
  • Log into your online account.
  • Select "Account Management"
  • Select "Profile & Settings"
  • Select "Set Default Credit Card"
Platinum
  • If the card is listed as "Citi® / AAdvantage® Platinum Select® World MasterCard®" it is W.
  • If the card is listed as "Citi® / AAdvantage® Platinum Select®" it is WE.
Gold
  • If the card is listed as "Citi® / AAdvantage® Gold World MasterCard®" it is W.
  • If the card is listed as "Citi® / AAdvantage® Gold" it is WE.

17. Why and when does Citi convert cards to World Elite? Can I do anything to trigger the conversion?
Citi appears to convert recently opened World MCs to World Elite en masse at periodic intervals once every few months. For most new cardholders, this will occur in the second or third full billing cycle; for holders of legacy Citi AA VISA or Amex cards, the conversion may occur at any time.

There is nothing you can do as a cardholder to trigger the conversion.


18. What's the difference between World and World Elite cards?
See the wiki at Difference in MasterCard World and World Elite?.
Print Wikipost

Citi AA Platinum, Gold and Business cards.

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Old Jan 20, 2016, 9:11 am
  #271  
 
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,256
Any issues with delaying the activation/first use of a new Citi card?

In less than 2 weeks, I'll be heading out on a foreign trip. I'll be away 2-3 weeks. I'm currently about ready to pull the trigger on a new Citi credit card app. If they hurry the card to me in just a few days (quite different from my experience, but what some people are reporting here), I'd have it in hand before I leave. But if it takes a week-and-a-half or more (which has been my experience previously), I won't get it (and won't activate it) for 2-3 weeks (could be 3-4 weeks from when the card is issued).

I'm having all my mail held at the post office (and a friend will be watching my mailbox in case the post office drops the ball a few days), so I'm not worried about the security of the new card. Just want to make sure Citi won't do anything silly if they send me the new card and I don't activate it for up to a month.

I figure this is very unlikely to be a problem but figured I'd float the question in case anyone here had any insights/experience. Thanks.
nwflyboy is offline  
Old Jan 20, 2016, 9:35 am
  #272  
 
Join Date: May 2011
Programs: Spg Gold, Hilton Diamond, Hyatt Diamond
Posts: 1,578
Originally Posted by nwflyboy
Any issues with delaying the activation/first use of a new Citi card?

In less than 2 weeks, I'll be heading out on a foreign trip. I'll be away 2-3 weeks. I'm currently about ready to pull the trigger on a new Citi credit card app. If they hurry the card to me in just a few days (quite different from my experience, but what some people are reporting here), I'd have it in hand before I leave. But if it takes a week-and-a-half or more (which has been my experience previously), I won't get it (and won't activate it) for 2-3 weeks (could be 3-4 weeks from when the card is issued).

I'm having all my mail held at the post office (and a friend will be watching my mailbox in case the post office drops the ball a few days), so I'm not worried about the security of the new card. Just want to make sure Citi won't do anything silly if they send me the new card and I don't activate it for up to a month.

I figure this is very unlikely to be a problem but figured I'd float the question in case anyone here had any insights/experience. Thanks.
No problem. I applied for a card while in Europe and it was in my mailbox for 5 weeks till I got homer and activated it .

You might get an email to remember to activate it , but I get those for the WE converted cards , that I have not even received yet , so I wouldn't worry .
Just remember spend starts from day of application/ approval .
PETERPNYC is offline  
Old Jan 20, 2016, 12:11 pm
  #273  
 
Join Date: Jun 2015
Location: JFK
Programs: AA Platinum
Posts: 325
Originally Posted by nwflyboy
That's 4 days from approval? Quicker than I'm used to.
Do you live near the card factory?
Applied 1/12. Needed a recon call later that evening (to shuffle around my limits), by which point the supervisors who approve "large relationship" credit extensions had gone home. Final approval + email confirmation went thru on 1/13 afternoon. 1/16-18 was a long weekend for the banking system & post office. Card + welcome letter both arrived on 1/19. So that's actually 3 business days

I live in Manhattan.
Richard Berg is offline  
Old Jan 20, 2016, 12:18 pm
  #274  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,740
Originally Posted by Richard Berg
Applied 1/12. Needed a recon call later that evening (to shuffle around my limits), by which point the supervisors who approve "large relationship" credit extensions had gone home. Final approval + email confirmation went thru on 1/13 afternoon. 1/16-18 was a long weekend for the banking system & post office. Card + welcome letter both arrived on 1/19. So that's actually 3 business days

I live in Manhattan.
Does that mean you have to do another recon call the next day? Or the approval on initial recon call was pending but being finalized the next day without another call?
Happy is offline  
Old Jan 20, 2016, 1:50 pm
  #275  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Originally Posted by Richard Berg
Final approval + email confirmation went thru on 1/13 afternoon. 1/16-18 was a long weekend for the banking system & post office. Card + welcome letter both arrived on 1/19. So that's actually 3 business days

I live in Manhattan.
It's 3 business days and 6 calendar days.

Reporting only business days can be misleading. Mail moves to some degree during weekends, but not necessarily everywhere and/or not necessarily as fast. So weekends should neither be included or thrown out.

4 business days from Monday to Friday is very different than 4 business days with a 3-day holiday weekend in between.

Meanwhile, not all of the delay is US Mail. There may be, for example, a one-day delay for Citi to manufacture the EMV card. So an application that's approved on Wednesday (as yours was) may take less time (because it should be in the mail system by Friday) than an application which is approved Friday afternoon (so Citi itself, not the US Mail, has to wait across the weekend before they can send the card out).

In fact, I just realized, without knowing how long (in work hours) it can take Citi to get the card in the mail from approval time, I don't know if we know if there's a cutoff time during the day where if you get approved earlier than that it takes one day less to get to you compared to if you get approved after that hour of the day.
sdsearch is offline  
Old Jan 20, 2016, 1:55 pm
  #276  
 
Join Date: Feb 2003
Posts: 8,135
Originally Posted by nwflyboy
Any issues with delaying the activation/first use of a new Citi card?

[...] Just want to make sure Citi won't do anything silly if they send me the new card and I don't activate it for up to a month.
Other than your being unable to put spend on the card (or even link it to your online account), there won't be any consequences.
beltway is offline  
Old Jan 20, 2016, 2:12 pm
  #277  
 
Join Date: Aug 2015
Posts: 138
Originally Posted by schrute
I've read the Wiki and the entire thread. Already I have 2 World Elite Platinum cards. Quick question(s) here:

      Any thoughts here?
      schrute is offline  
      Old Jan 20, 2016, 2:15 pm
        #278  
       
      Join Date: Jan 2016
      Posts: 53
      I applied for the card on 1/18 night, had to call the recon line but was approved without issue. I am hoping to at least get the approval letter before weekend so that I can see if it does state the 50k bonus (I am one of the fast track churners), though after I got approved over the phone the rep did already mention the offer included 50k bonus after 3k spend, not sure if that already confirmed everything. In any case, I am sure the past experiences of so many FTer's should be a very good indicator of what will happen in the near future.
      wwhh85 is offline  
      Old Jan 20, 2016, 2:24 pm
        #279  
       
      Join Date: Apr 2008
      Posts: 61
      Originally Posted by wwhh85
      I applied for the card on 1/18 night, had to call the recon line but was approved without issue. I am hoping to at least get the approval letter before weekend so that I can see if it does state the 50k bonus (I am one of the fast track churners), though after I got approved over the phone the rep did already mention the offer included 50k bonus after 3k spend, not sure if that already confirmed everything. In any case, I am sure the past experiences of so many FTer's should be a very good indicator of what will happen in the near future.
      I wouldn't worry. I'm pretty sure if the rep mentioned the 50K bonus, you will be eligible for it after the $3k spend in 3 months from your approval date.
      JB in AZ is offline  
      Old Jan 20, 2016, 2:59 pm
        #280  
       
      Join Date: Jan 2016
      Posts: 53
      Originally Posted by JB in AZ
      I wouldn't worry. I'm pretty sure if the rep mentioned the 50K bonus, you will be eligible for it after the $3k spend in 3 months from your approval date.
      Thank you! I certainly hope so. I really wish I had seen this thread earlier
      wwhh85 is offline  
      Old Jan 20, 2016, 3:18 pm
        #281  
       
      Join Date: Jun 2015
      Location: JFK
      Programs: AA Platinum
      Posts: 325
      Originally Posted by Happy
      Does that mean you have to do another recon call the next day? Or the approval on initial recon call was pending but being finalized the next day without another call?
      I got a verbal "you'll be approved, it just needs a supervisor to review & rubber stamp it" on the first day. The official approval came thru ~36hr later, no additional phone calls needed. This has been the same procedure for my last few Citi cards, now that I have >$100K total unsecured credit with them.
      Richard Berg is offline  
      Old Jan 20, 2016, 3:34 pm
        #282  
      FlyerTalk Evangelist
       
      Join Date: Jul 2003
      Location: Florida
      Posts: 29,740
      Originally Posted by Richard Berg
      I got a verbal "you'll be approved, it just needs a supervisor to review & rubber stamp it" on the first day. The official approval came thru ~36hr later, no additional phone calls needed. This has been the same procedure for my last few Citi cards, now that I have >$100K total unsecured credit with them.
      Usually Citi's front line reps can approve cards on the calls. This sounds more like Chase practice.

      It is the clear sign that you are bumping at the ceiling of the total exposure the bank is willing to take (required senior specialist to approve it, and has been going on for the last few cards.)

      May be you like to look at whether you would lower the lines on some cards so next time you get instant approval or no need for secondary approval.

      While Citi still is quite willing to move CLs / approve cards, no telling when it would turn to act like Chase.

      For that amount of unsecured credit with a single bank, it might not be a good thing. (think other banks could do account reviews and might trigger flags in other banks' systems.)
      Happy is offline  
      Old Jan 20, 2016, 3:42 pm
        #283  
      Moderator: Travel Buzz
       
      Join Date: Aug 2012
      Location: Sunny San Diego
      Posts: 3,095
      Originally Posted by Richard Berg
      I got a verbal "you'll be approved, it just needs a supervisor to review & rubber stamp it" on the first day. The official approval came thru ~36hr later, no additional phone calls needed. This has been the same procedure for my last few Citi cards, now that I have >$100K total unsecured credit with them.
      Our household also has very large credit lines with Citi and others. We have needed management over-rides for years at Citi. The calls are usually easy, but, if there's not an instant approval or chat option, I am going the "Chase" route with my Citi apps... don't call, just let it work its way to my mailbox. So far, so good... with NO calls, every card has been approved within a couple of days.
      StartinSanDiego is offline  
      Old Jan 20, 2016, 4:24 pm
        #284  
      FlyerTalk Evangelist
       
      Join Date: Jul 2003
      Location: Florida
      Posts: 29,740
      Originally Posted by nwflyboy
      Any issues with delaying the activation/first use of a new Citi card?

      In less than 2 weeks, I'll be heading out on a foreign trip. I'll be away 2-3 weeks. I'm currently about ready to pull the trigger on a new Citi credit card app. If they hurry the card to me in just a few days (quite different from my experience, but what some people are reporting here), I'd have it in hand before I leave. But if it takes a week-and-a-half or more (which has been my experience previously), I won't get it (and won't activate it) for 2-3 weeks (could be 3-4 weeks from when the card is issued).
      Your scenario is very similar to ours last Summer except we were gone for 7 weeks. We finally activated the card when it was almost 8 weeks from approval (no idea when it actually arrived - felt lucky to find it in the mail piles which were not delivered until Tuesday after our return on Friday afternoon because our regular mail person was on extended sick leave and we had different stand-ins who only delivered after finishing his/her own routes). To be on the safe side we did call Citi Fraud dept to notate the account that it would see large amount transactions before we went out to spend.

      The only thing you lost would be the time in that 90 days clock to meet spend. We made it with 3 weeks to spare.
      Happy is offline  
      Old Jan 20, 2016, 5:11 pm
        #285  
       
      Join Date: May 2014
      Location: SoCal
      Posts: 2,164
      Originally Posted by schrute
      Originally Posted by schrute View Post
      I've read the Wiki and the entire thread. Already I have 2 World Elite Platinum cards. Quick question(s) here:

      Will Citi consolidate trade lines? Will doing so affect the 18 month rule? Also, I have no need for 3-4 Platinum Select cards, so at some point I need to close them to avoid the fee.
      As I understand it, the 18 month rule only applies to the FIRST card you applied for, is that still the case? I'll probably try to get it waived or threaten to close it for a second year.Any thoughts here?
      I am going to answer your questions by telling you what i have been doing and it has been working well, taking into account that you are following all of citi 8/65 rules;
      once the card is upgraded to WE, i apply for the next card (W), once approved and i receive the new card i cancel the previous WE card, by doing this i won't have more than 2 platinum or gold cards at any time, i got the bonus on every single on of them with this method.

      I also lower the credit limit to the lowest possible (2k) as soon as possible to free it up for the next application. hopefully this can help you plan better for your future cards.
      ninim2200 is offline  


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