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Old Sep 24, 2014, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
------------------------

For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:



CURRENT PUBLIC OFFER: 50k

"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"

Link A50

Link B50

Link C50

Link D50

Link E50

Link F50

Link G50

PREVIOUS OFFERS


Previous 75k links (NOT WORKING 11/18)


Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75


Landing Page
Application Page (Both pages include the 18 month language).

http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp

Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.

Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.

Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b: Landing page and Application page
Option 4c: Landing page and Application page

Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link


Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page

6d: Application page

Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts. Application Link Link to application page began dying on 6/1/2015. Now completely dead.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive [Late 2014 - 2015]

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Old Oct 7, 2014, 8:54 am
  #256  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by rgAAFT
Cool,

Again, I'm just thankful this is all possible
And also for the knowledge I've picked up from flyertalk
Gratitude is definitely the right attitude here. Never in my wildest dreams did I imagine we would be able to do what we've done over the last 5 years. Over and over again, it's seemed the game was over. Then, with lots of time and effort, I'm able to find a workaround and we're off in FC again.

Lots of griping on the WM MO thread about the problems using OVs at WM. But compared to how I felt when VRs stopped being available at CVS, it's just a minor hassle that I can deal with. Worse was when AA nearly eliminated premium cabin awards. Booking a year in advance, I was only able to find 2 FC seats to Europe next summer on a couple of days. Then the only days available to return were those same days.

So I checked Lufthansa, and yes, I found FC seats to get us home, booked with our Miles and More cc miles, and SPG points. It takes a lot more work, and study, and diversification than it used to take, but I'm still getting us there and back, and in FC no less. In the end costing us a small fraction of what Economy tickets would cost.

Gratitude for sure.....
Brugge is offline  
Old Oct 7, 2014, 3:02 pm
  #257  
 
Join Date: May 2014
Location: Central VA/LYH/ROA
Programs: BA, AA, SPG, HLTN, ETC
Posts: 365
For us it is the domestic economy flights that I appreciate the most. My wife and I both have busy jobs yet we love to get away to random cities or family around the US. What I refused to pay was a 300-400 dollar ticket from Raleigh to Chicago to visit the city for a few days. A 3 hr flight would end up costing more than the rest of the entire trip. It's awesome to not have to budget airfare...so now regardless on if we wanna spend a few days in Cali or in NC it's no difference in getting there...it's awesome. I always make sure to keep a few tickets available also just in case we need to get to family around the country in an emergency without having to find the money. Love it!
air360 is offline  
Old Oct 7, 2014, 5:21 pm
  #258  
 
Join Date: Apr 2013
Posts: 65
Were people that got hosed with the 35,000 points instead on 50,000 able to SM citi and get the points adjusted? I just got my statement and saw that it shows only 35,000. Does anyone have a screenshot of the 50,000 offer?
voisinator is offline  
Old Oct 7, 2014, 7:24 pm
  #259  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by voisinator
Were people that got hosed with the 35,000 points instead on 50,000 able to SM citi and get the points adjusted? I just got my statement and saw that it shows only 35,000. Does anyone have a screenshot of the 50,000 offer?
I sent screenshots, called and SM'd but got nowhere.. in the end I kept sending SM and pushing the point that I did sign up for the 50k offer and they would say they have it coded as 30k.. anyhow they said if I spent 5k instead of 1k they would credit additional points. However, I did not take the chance and canceled to avoid AF because, well, who knows if and when they would have credited those miles, if ever.
starbuk is offline  
Old Oct 7, 2014, 11:51 pm
  #260  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by starbuk
I sent screenshots, called and SM'd but got nowhere.. in the end I kept sending SM and pushing the point that I did sign up for the 50k offer and they would say they have it coded as 30k.. anyhow they said if I spent 5k instead of 1k they would credit additional points. However, I did not take the chance and canceled to avoid AF because, well, who knows if and when they would have credited those miles, if ever.
If you did not have faith in them crediting the miles then why even waste the time with multiple attempts...then you do not even make the easy addtl $4k spend, which in the worst case scenario would have earned you 4k miles and almost definitely the 15k you were owed.
skibum7732 is offline  
Old Oct 8, 2014, 6:21 am
  #261  
 
Join Date: Apr 2013
Posts: 65
For what it's worth this is the message I received back after one inquiry.


From: me***********************om
Subject: Re: Citi Executive Bonus
Date: October 7, 2014 8:14 EST

Dear,

We apologize for any confusion however we are unable to change the promotional offer on your account. As a courtesy, we added 20,000 miles to your account for the additional solicitation you received. Please allow 1 - 2 billing cycles for the additional miles to appear on your AAdvantage account

If there is any way we can be of further assistance, please feel free to contact us.

Regards,

Sr. Account Specialist - South Dakota
voisinator is offline  
Old Oct 8, 2014, 7:27 am
  #262  
 
Join Date: Jul 2013
Programs: SPG Gold/HH Diamond/CC Gold/Hyatt Explorist
Posts: 310
Originally Posted by Brugge
Gratitude is definitely the right attitude here. Never in my wildest dreams did I imagine we would be able to do what we've done over the last 5 years. Over and over again, it's seemed the game was over. Then, with lots of time and effort, I'm able to find a workaround and we're off in FC again.

Lots of griping on the WM MO thread about the problems using OVs at WM. But compared to how I felt when VRs stopped being available at CVS, it's just a minor hassle that I can deal with. Worse was when AA nearly eliminated premium cabin awards. Booking a year in advance, I was only able to find 2 FC seats to Europe next summer on a couple of days. Then the only days available to return were those same days.

So I checked Lufthansa, and yes, I found FC seats to get us home, booked with our Miles and More cc miles, and SPG points. It takes a lot more work, and study, and diversification than it used to take, but I'm still getting us there and back, and in FC no less. In the end costing us a small fraction of what Economy tickets would cost.

Gratitude for sure.....
It seems that in the 2 years I've been doing this that if there's a will there's a way! I remember how amazing I thought it was when I booked my first free flight on Southwest. Here I am 2 months away from traveling in first class on the Qantas A380 to Australia. It will be only my second time overseas and my first time outside of the economy cabin.

Very grateful for this opportunity, thanks to everyone in this thread for their contributions that have helped many of us rack up hundreds of thousands of miles
Nehawk is offline  
Old Oct 8, 2014, 7:34 am
  #263  
Formerly known as FTRox87
 
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
Originally Posted by Nehawk
It seems that in the 2 years I've been doing this that if there's a will there's a way! I remember how amazing I thought it was when I booked my first free flight on Southwest. Here I am 2 months away from traveling in first class on the Qantas A380 to Australia. It will be only my second time overseas and my first time outside of the economy cabin.

Very grateful for this opportunity, thanks to everyone in this thread for their contributions that have helped many of us rack up hundreds of thousands of miles
cool, congrats... were you able to get QF F exUSA, something like LAX-SYD? how far out in advance?
FTR 787 is offline  
Old Oct 8, 2014, 8:56 am
  #264  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by skibum7732
If you did not have faith in them crediting the miles then why even waste the time with multiple attempts...then you do not even make the easy addtl $4k spend, which in the worst case scenario would have earned you 4k miles and almost definitely the 15k you were owed.
Not worth 15k miles for 4k spend, which would have cost me money to generate. I was hoping they would credit me some miles as they did to the poster on this page and wanted to see if I could understand why the mix-up happened because I most definitely did click on the 50k offer. Thanks for your concern.
starbuk is offline  
Old Oct 8, 2014, 8:58 am
  #265  
 
Join Date: Jul 2013
Programs: SPG Gold/HH Diamond/CC Gold/Hyatt Explorist
Posts: 310
Originally Posted by FTRox87
cool, congrats... were you able to get QF F exUSA, something like LAX-SYD? how far out in advance?
Yes, LAX-SYD booked 331 days out after I got in on 2 of the Citi Plat cards while those were churnable back in summer of 2013. Still need to find some time to burn the miles earned on these Exec applications. Currently planning a trip to HKG/Kyoto/Tokyo to sample CX F & JL F later in 2015
Nehawk is offline  
Old Oct 8, 2014, 10:53 am
  #266  
 
Join Date: Jul 2014
Posts: 174
Been laying low w/Citi for a month or two. Going to give it a shot again with one of the first 2 links options in Wiki. Is there much difference of success between the two in getting linked to the 50K for $5K offer?

Current Working 50K Offer:

Option 1: Link #4: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Not Verified Links (Use at own risk, we have not verified these links)

Option 2: Current Public 50K offers on aa.com Landing page for 50K for $5K spending, no statement credit and application Link.
dgilligan02 is offline  
Old Oct 8, 2014, 2:17 pm
  #267  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by dgilligan02
Been laying low w/Citi for a month or two. Going to give it a shot again with one of the first 2 links options in Wiki. Is there much difference of success between the two in getting linked to the 50K for $5K offer?
What part of "Not Verified Links (Use at own risk, we have not verified these links)" didn't you understand?

The first link has been successful a number of times recently. The other link is unverified. You can be a test case for link number 2, or you can use the one that's been working recently. Up to you...
Brugge is offline  
Old Oct 8, 2014, 7:05 pm
  #268  
 
Join Date: Sep 2014
Posts: 6
Folks

Used link 1, got the card a few days lat and the 50k offer wasn't mentioned. Called citi, complained, faxed the offer page and they said they'd honor that.

I have a question about the annual fee: a few days after I got the card, the first billing cycle closed. I looked at the statement and the AF is not there. I presume that it will post sometime. Do you count 37 days from when it shows up online?

This is different from the previous executive card I got, the fee there posted right away.

Thx.
zuru is offline  
Old Oct 8, 2014, 9:06 pm
  #269  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by zuru
Folks

Used link 1, got the card a few days lat and the 50k offer wasn't mentioned. Called citi, complained, faxed the offer page and they said they'd honor that.

I have a question about the annual fee: a few days after I got the card, the first billing cycle closed. I looked at the statement and the AF is not there. I presume that it will post sometime. Do you count 37 days from when it shows up online?

This is different from the previous executive card I got, the fee there posted right away.

Thx.
I am not sure when did u apply , but the wiki has been organized lately and Option 1- Link 4 is what everyone has been using.
as a far as the AF, if it didn't show-up on the 1st statement odds are it will show up on the 2nd statement. the 37 days are from the date the AF is posted.
ninim2200 is offline  
Old Oct 8, 2014, 9:18 pm
  #270  
 
Join Date: Sep 2014
Posts: 6
I used:

Option 1: Link #4

That's strange because when I called to complain, they showed me the link from the main citi webpage and that had the offer; that's what I faxed to the citi folks....
zuru is offline  


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