Old Sep 24, 2014, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:



CURRENT PUBLIC OFFER: 50k

"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"

Link A50

Link B50

Link C50

Link D50

Link E50

Link F50

Link G50

PREVIOUS OFFERS


Previous 75k links (NOT WORKING 11/18)


Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75


Landing Page
Application Page (Both pages include the 18 month language).

http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp

Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.

Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.

Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b: Landing page and Application page
Option 4c: Landing page and Application page

Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link


Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page

6d: Application page

Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts. Application Link Link to application page began dying on 6/1/2015. Now completely dead.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive [Late 2014 - 2015]

Old Jan 16, 2015, 1:26 pm
  #1291  
 
Join Date: Jun 2011
Posts: 800
Originally Posted by aubreyfromwheaton
Ok thanks. That's reassuring then that this has happened to someone else.

They sent me a generic reply walking me through how to do it, and then "what cpu, what browser, what internet provider.. clear cookies blah blah blah"

I replied to reread my message where I described all that....lol

So I guess I will have to wait for paper statement if I care enough.

Chat rep said she would be happy to send me my statement.

LOL she meant regular mail in 7-14 days... wouldn't email me the pDF or couldn't or whatever.

kind of funny the whole thing
Yes, I was infuriated as well.

I just mustered up my patience and checked aa.com everyday after for my miles to post. Then SM to close my card.
macrophage is offline  
Old Jan 16, 2015, 2:31 pm
  #1292  
 
Join Date: Aug 2013
Location: Orange County, CA
Programs: AA, BA, SPG Gold
Posts: 665
FYI - Applied for 2 cards on 1/13. One was received on 1/15, the other on 1/16. Stmt closing dates 2/10 & 2/13.
slhansen219 is offline  
Old Jan 16, 2015, 3:12 pm
  #1293  
 
Join Date: Mar 2013
Programs: HHonors Diamond, IHG Plat, Club Carlson Gold, SPG Gold, Marriott Gold
Posts: 316
Originally Posted by slhansen219
FYI - Applied for 2 cards on 1/13. One was received on 1/15, the other on 1/16. Stmt closing dates 2/10 & 2/13.
Applied for 2 cards on 1/12. Both received on 1/15. Statement closing dates are 1/20 and 2/6, truly no rhyme or reason
Namaste1 is offline  
Old Jan 16, 2015, 4:29 pm
  #1294  
 
Join Date: Jan 2015
Posts: 37
I have the samosa problem with the Prestige card. The work ar I understand has been to go to the right hand side of the screen and request a past statement. Request the recent statement and it will be posted as a pdf in 24 hours.
Mach5 is offline  
Old Jan 16, 2015, 5:52 pm
  #1295  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by Mach5
I have the samosa problem with the Prestige card. The work ar I understand has been to go to the right hand side of the screen and request a past statement. Request the recent statement and it will be posted as a pdf in 24 hours.
Good to know

But I think you meant "similar"
rgAAFT is offline  
Old Jan 16, 2015, 9:14 pm
  #1296  
 
Join Date: Oct 2011
Location: BOS
Posts: 588
Originally Posted by Mach5
I have the samosa problem ...
Samosas are never a problem, only the lack of samosas.
aarif1 is offline  
Old Jan 17, 2015, 7:46 am
  #1297  
 
Join Date: Jun 2010
Programs: Whatever's Cheapest, Accruing Miles, Redeeming for Premium Cabins, Not Chasing Status Unnecessarily
Posts: 2,264
Originally Posted by macrophage
Yes, I was infuriated as well.

I just mustered up my patience and checked aa.com everyday after for my miles to post. Then SM to close my card.
I found a workaround

I went back to look at the download statements page again.

On the right, you can look up old statements.

Surprisingly it lets you request even the newest statement.

You have to wait several hours, but then it appears there once it fetches it.

And that statement link defaults to a PDF download even if the button is gone.
aubreyfromwheaton is offline  
Old Jan 17, 2015, 10:10 am
  #1298  
 
Join Date: Apr 2014
Posts: 78
Originally Posted by aubreyfromwheaton
Statement closed yesterday

Go online today

View statements as PDF

PDF button is not there so can't download

Sent secure message to citi ... waiting to hear

every other acct has the pdf option available

is this new for anyone else or just a glitch

curious if miles awarded and other formats just show financial data/transactions.
I have been downloading statements as pdfs for year-end reconciling, and had the same problem. The 'buttons' for the year and month you want to request were completely non-functional. Further, I could not even send SMs about it, kept getting an error message that I had incorrect characters in my message! Finally got someone on the phone who said there are problems with the pages and Chrome, which I was using (on a Mac). Oddly this was only for my Citi Business card, the other cards, which I have a separate identity for, work much better, though still not quite right, for instance you should be able to instantly get pdfs for the last twelve months, other formats the last six months, yet I could only get six months of pdfs.

Its perplexing that Citi's IT should have these issues, but their whole website feels a bit kludge-y by today's standards. By contrast it's easy as pie to get previous CC statements from Chase.
chicagoal is offline  
Old Jan 17, 2015, 11:13 am
  #1299  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by chicagoal
Its perplexing that Citi's IT should have these issues, but their whole website feels a bit kludge-y by today's standards. By contrast it's easy as pie to get previous CC statements from Chase.
oh yes dear Chase, who may indeed have the best bank owned loyalty program out of all of the major banks (ultimate Rewards ) But its exactly this that has earned them a false sense of security and a degree of arrogance that prompts them to forget all about actual "Customer Service" and the fact that loyalty is a two way street, and not all just about UR
rgAAFT is offline  
Old Jan 17, 2015, 2:59 pm
  #1300  
 
Join Date: Oct 2013
Posts: 120
bought a $200 visa gift card today, will wait for a few days and see if a credit is posted to my account. I already got it last year, so I'm not so sure I'll get it again this time, but I'll report back in a few days.
Yeshu JP is offline  
Old Jan 17, 2015, 10:46 pm
  #1301  
Formerly known as FTRox87
 
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
is the churn still strong w this one - and option 2 still the goto? been outta the game for a bit, but I'm all cooled off now so I can get back to taking hits

also why is the "landing page" link in option 2 crossed out? it still works/opens for me... am I missing something here?
FTR 787 is offline  
Old Jan 17, 2015, 11:57 pm
  #1302  
 
Join Date: Mar 2014
Location: OC/LAX
Posts: 376
Originally Posted by FTR 787
is the churn still strong w this one - and option 2 still the goto? been outta the game for a bit, but I'm all cooled off now so I can get back to taking hits

also why is the "landing page" link in option 2 crossed out? it still works/opens for me... am I missing something here?
The churn game is still quite strong. Don't use the option 2 landing page link, it has exclusion language for previous cardholders. Use the direct app link for option 2.
aceofcards is offline  
Old Jan 18, 2015, 12:15 am
  #1303  
 
Join Date: Dec 2004
Posts: 5,630
Originally Posted by aceofcards
The churn game is still quite strong. Don't use the option 2 landing page link, it has exclusion language for previous cardholders. Use the direct app link for option 2.
But when the direct app link for option 2 dies, it's over, no? Are we not hanging by a thread?
SeeBuyFly is offline  
Old Jan 18, 2015, 1:07 am
  #1304  
 
Join Date: Mar 2014
Location: OC/LAX
Posts: 376
Originally Posted by SeeBuyFly
But when the direct app link for option 2 dies, it's over, no? Are we not hanging by a thread?
Yeah, maybe. Credit card issuers change their terms all the time though so I'm not too worried. I'm just happy I was able to amass over half a million miles for myself since April. Quite an introduction to the miles and points game.

Last edited by aceofcards; Jan 18, 2015 at 4:22 pm
aceofcards is offline  
Old Jan 18, 2015, 6:13 am
  #1305  
 
Join Date: Oct 2009
Location: Near ORD
Programs: AA UA CO USair
Posts: 41
The AA platinum card for 2000 spend and 50 k points has the similar 18 month language. According to the language, it appears applying for an Exec card won't count against the 18 month clock??

My impression of the 18 month language for EXEC and Platinum card is that both are considered separate products. Any data points with this? Assuming one applies for a card with 18 month language, one should be able to get an Exec and a platinum card in the same year as long as 18 months have passed.

I see no data points on this yet. We need a test subject. I cancelled my platinum card Nov 2014. Only option for me is the zombie link for Exec or a Business card
AAsuited is offline  

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