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Old Sep 24, 2014, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:



CURRENT PUBLIC OFFER: 50k

"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"

Link A50

Link B50

Link C50

Link D50

Link E50

Link F50

Link G50

PREVIOUS OFFERS


Previous 75k links (NOT WORKING 11/18)


Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75


Landing Page
Application Page (Both pages include the 18 month language).

http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp

Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.

Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.

Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b: Landing page and Application page
Option 4c: Landing page and Application page

Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link


Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page

6d: Application page

Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts. Application Link Link to application page began dying on 6/1/2015. Now completely dead.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive [Late 2014 - 2015]

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Old Jan 15, 2015, 7:37 pm
  #1276  
 
Join Date: Jul 2012
Location: KSTP KSPG
Programs: AOPA
Posts: 974
Originally Posted by RamboAroundTheWorld
Did you give up on applying for anything else in the mean time?
In between:
2x amex plat
1x biz plat
2x wf
2x chase

A lot of ms and just approved for an mortgage for an investment property.
teddy25 is offline  
Old Jan 15, 2015, 7:45 pm
  #1277  
Suspended
 
Join Date: Dec 2013
Posts: 632
Originally Posted by teddy25
In between:
2x amex plat
1x biz plat
2x wf
2x chase

A lot of ms and just approved for an mortgage for an investment property.
Not too shabby
flyertalker9867674 is offline  
Old Jan 15, 2015, 7:56 pm
  #1278  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by teddy25
In between:
2x amex plat
1x biz plat
2x wf
2x chase

A lot of ms and just approved for an mortgage for an investment property.
I thought amex new policy on bonuses was once per cardholder per person, or are there loopholes?
Otherwise,
impressive indeed
rgAAFT is offline  
Old Jan 15, 2015, 8:08 pm
  #1279  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by CoTrails

Citi, you naughty minx, always waving your miles about and seducing me to further MS.

Originally Posted by rgAAFT
SCREW IT, I'M IN
I'll put $7,500 today (based on my initial offer from last year).and tell y'all by February 9th if I get any. Type of bonus again !

Darn you Citi, taking spend away from Barclays again
I do have to give Citi Marketing department ALOT of credit

Although, all the. "lending department" reps I've ever talked to at Citi, all say it's totally up to AA with regard to awarding bonus offers on credit cards? Any truth to this? Who deserves more credit, Dougie and AA /US Airways or Citi Marketing?
rgAAFT is offline  
Old Jan 15, 2015, 8:20 pm
  #1280  
 
Join Date: Jul 2012
Location: KSTP KSPG
Programs: AOPA
Posts: 974
Originally Posted by rgAAFT
I thought amex new policy on bonuses was once per cardholder per person, or are there loopholes?
Otherwise,
impressive indeed
100k personal, 50k MBenz personal and 100k biz plat. Plus about 350k of ms on the wells5% card. It was a fine year.

I wish the 100k plus 200 comes back. I still have a citi exec from last year, because they never billed me the fee.
teddy25 is offline  
Old Jan 15, 2015, 8:28 pm
  #1281  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by teddy25
100k personal, 50k MBenz personal and 100k biz plat. Plus about 350k of ms on the wells5% card. It was a fine year.
+1 ^
How's Amex been lately regarding MS and "financial reviews?"
rgAAFT is offline  
Old Jan 15, 2015, 8:32 pm
  #1282  
 
Join Date: Jul 2012
Location: KSTP KSPG
Programs: AOPA
Posts: 974
Originally Posted by rgAAFT
+1 ^
How's Amex been lately regarding MS and "financial reviews?"
Wrong place to post, but I don't ms on amex.
teddy25 is offline  
Old Jan 15, 2015, 8:41 pm
  #1283  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by teddy25
Wrong place to post, but I don't ms on amex.
Me either.. But I misread your post, you MS on wells Fargo, not amex, my bad
rgAAFT is offline  
Old Jan 15, 2015, 9:12 pm
  #1284  
 
Join Date: Jan 2014
Posts: 224
Originally Posted by rgAAFT
I do have to give Citi Marketing department ALOT of credit

Although, all the. "lending department" reps I've ever talked to at Citi, all say it's totally up to AA with regard to awarding bonus offers on credit cards? Any truth to this? Who deserves more credit, Dougie and AA /US Airways or Citi Marketing?
I think the "lending department" reps have it twisted. Citi buys these miles in bulk for marketing purchases. The sales agreements are complex, but I can't see Citi entering into an agreement where they have to get AA's permission to implement a desired marketing strategy. From the airline's perspective, the profit margin from selling miles is a cash cow. Considering the fact that most of the miles they sell will never be used, it's a perfect business model.
traveler9020 is offline  
Old Jan 15, 2015, 9:26 pm
  #1285  
 
Join Date: Apr 2007
Posts: 1,857
So I'm seeing reports of the $200 credit posting, but I'm missing the timing on it. Is it posting on the same statement that your AF posted last year? So we just need to make sure we make a purchase (and thus generate a statement) for that statement period?
bobert24 is offline  
Old Jan 16, 2015, 6:53 am
  #1286  
 
Join Date: Jan 2015
Location: PDX
Programs: AA EXP, HHonors Diamond, Avis First
Posts: 99
I signed up for, and was approved for this card, last Saturday, January 10th. I still haven't received the card. The wiki post says shipping is expedited and 1-2 days after approval is expected.

So, just called, they said it shipped Tuesday but obviously I don't have it. He is expediting (FedEx) one to me for Saturday delivery as I'm leaving the country Sunday and don't have time to wait. My approval email didn't say anything about my sign up bonus but he confirmed it on the phone. Let's see what the actual letter with the card says...

Last edited by infinite97; Jan 16, 2015 at 7:59 am
infinite97 is offline  
Old Jan 16, 2015, 8:27 am
  #1287  
 
Join Date: Jun 2010
Programs: Whatever's Cheapest, Accruing Miles, Redeeming for Premium Cabins, Not Chasing Status Unnecessarily
Posts: 2,264
Statement closed yesterday

Go online today

View statements as PDF

PDF button is not there so can't download

Sent secure message to citi ... waiting to hear

every other acct has the pdf option available

is this new for anyone else or just a glitch

curious if miles awarded and other formats just show financial data/transactions.
aubreyfromwheaton is offline  
Old Jan 16, 2015, 8:32 am
  #1288  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by traveler9020
I think the "lending department" reps have it twisted. Citi buys these miles in bulk for marketing purchases. The sales agreements are complex, but I can't see Citi entering into an agreement where they have to get AA's permission to implement a desired marketing strategy. From the airline's perspective, the profit margin from selling miles is a cash cow. Considering the fact that most of the miles they sell will never be used, it's a perfect business model.

That's what I thought, I wonder why the Citi reps don't even know exactly who buys the miles? (And, I know what most here would say, "Citi reps are clueless" ) But somebody at Citi obviously known what they are doing, because (in my opinion), they got the right balance making a rewarding and also pierce of mind, in case of problems with charges. (just look at the churning ability of this card, and multiple "purchase bonus" credits as proof.
rgAAFT is offline  
Old Jan 16, 2015, 8:41 am
  #1289  
 
Join Date: Jun 2011
Posts: 800
Originally Posted by aubreyfromwheaton
Statement closed yesterday

Go online today

View statements as PDF

PDF button is not there so can't download

Sent secure message to citi ... waiting to hear

every other acct has the pdf option available

is this new for anyone else or just a glitch

curious if miles awarded and other formats just show financial data/transactions.
I have had this issue with the PDF option not being available. All other options are available such as excel and quicken etc.

SM, Call and Chat to them will prompt them to try to troubleshoot the problem by having the rep walk you through how to find statements on the website to the SAME PAGE you were describing. They claim you should see the PDF option, but you do not see it. They then send a ticket to their IT department and never follow up.
macrophage is offline  
Old Jan 16, 2015, 9:06 am
  #1290  
 
Join Date: Jun 2010
Programs: Whatever's Cheapest, Accruing Miles, Redeeming for Premium Cabins, Not Chasing Status Unnecessarily
Posts: 2,264
Originally Posted by macrophage
I have had this issue with the PDF option not being available. All other options are available such as excel and quicken etc.

SM, Call and Chat to them will prompt them to try to troubleshoot the problem by having the rep walk you through how to find statements on the website to the SAME PAGE you were describing. They claim you should see the PDF option, but you do not see it. They then send a ticket to their IT department and never follow up.
Ok thanks. That's reassuring then that this has happened to someone else.

They sent me a generic reply walking me through how to do it, and then "what cpu, what browser, what internet provider.. clear cookies blah blah blah"

I replied to reread my message where I described all that....lol

So I guess I will have to wait for paper statement if I care enough.

Chat rep said she would be happy to send me my statement.

LOL she meant regular mail in 7-14 days... wouldn't email me the pDF or couldn't or whatever.

kind of funny the whole thing
aubreyfromwheaton is offline  


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