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Old Sep 24, 2014, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:



CURRENT PUBLIC OFFER: 50k

"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"

Link A50

Link B50

Link C50

Link D50

Link E50

Link F50

Link G50

PREVIOUS OFFERS


Previous 75k links (NOT WORKING 11/18)


Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75


Landing Page
Application Page (Both pages include the 18 month language).

http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp

Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.

Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.

Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b: Landing page and Application page
Option 4c: Landing page and Application page

Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link


Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page

6d: Application page

Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts. Application Link Link to application page began dying on 6/1/2015. Now completely dead.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive [Late 2014 - 2015]

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Old Sep 23, 2014, 9:24 am
  #91  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by air360
Think I should wait a week and try recon again or would there likely be a note on my account to decline? I got the impression she went and examined both of the other accounts and saw signs of MS. Curious if she would note that or not.
First of all, there is no harm, other perhaps of wasting your time, to calling again. The history with Citi has been that they don't seem to note that you called in, so unlike say Barclays, the next CSR isn't going to ask "why are you calling in again?". And if they did, so what? May as well try everything you can to get approved. The worst that can happen is to not get approved, and that's where you are already, so nothing to lose.

MS shouldn't be a factor. We got our last EXECs 2 weeks ago, did the entire $5K each with OV WM BB in just a few days. Then applied 3 days ago for Citi HHonors cards and I got instantly approved. My wife was requested to call Recon, but it was a quick and easy approval. Our spending history with Citi for the past couple of years is that min spnd is typically 95% MS. They have yet to object.

How is your credit utilization? Are you spending close to your credit limits with Citi? We mainly pay off any large charges as they occur, so our typical billing statement says "Last Statement Balance: $0.00". Also do you have high CLs on your Citi cards? Lately, once we meet min spnd, we lower our CLs to near the minimum thru SM. That's $5K on an EXEC, and $2K on a Signature. Since I started doing that I'm getting instant approvals again, whereas for the previous year I had to call Recon every time.

The one down side to that is if it would make your credit utilization too high. We hardly spend anything past min spnd on our Citi cards, and have (many) cards from other banks, so that's no problem for us. But if you are going to put most of your spend on your Citi cards, don't lower the CL too low. You don't want to be using 100% of your CL, even if you pay it all off early.
Brugge is offline  
Old Sep 23, 2014, 9:29 am
  #92  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by timrek
Thanks, I'll use the first link next week and hope to get 50000 and not 30000. I'm curious if my case was just an oddball or if there's a new policy.
Take a screen shot of the landing page from the first link now, just in case Citi takes it down. It quite clearly says "50K". You might have to fight to get Citi to give you the full 50K, but so far most people have been able to win that battle.

I don't understand your question, the second link clearly has been edited to preclude churning in less than 18 months. I guess I was lucky that Iapplied before they added that to the app, since my approval letter from 2 weeks ago says 50K in large print, and has no small print about 18 months. But if you click on "additional information" at the bottom of the second link landing page, it is certainly there now.

Last edited by Brugge; Sep 23, 2014 at 9:35 am
Brugge is offline  
Old Sep 23, 2014, 9:47 am
  #93  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by starbuk
People that do this as a hobby by definition think about themselves more than they care about, say, credit card companies, credit bureaus, etc. Tell 10 people what you do and most will think it is a bit much and that you are taking advantage and it is not fair/legal.. so I don't think you can argue and say that we as a group do not think about ourselves and our needs more than other people. We are sick of riding in coach and are very motivated to not sit in coach.

Any way you slice it there is zero chance you are going to convince this group of people, myself included, to stop being the way they are. Surprised to see you get upset about it since you seem to think logically about most other topics on these boards.
In what way am I not logical? Difference of opinion/strategy maybe, but not logical? All I am saying is , I am happy as we all are that this card is churnable (it has allowed me to book a few round trips in u class for my family of 4 , for pretty much the first time) but at the same time, we should not use this friendly aspect of the card to just run it into the ground..

This coming from a Russian born kid, who comes from a culture where tourists are widely regarded as the worst behaved , especially when it comes to eating at an all you can eat Buffett (for literally eating everything till there's nothing left )
rgAAFT is offline  
Old Sep 23, 2014, 9:48 am
  #94  
 
Join Date: Apr 2007
Posts: 1,857
Originally Posted by air360
Ok - so the reason for my denial is listed as
"The credit privileges on your existing account(s) are currently restricted."

So is that the 65 day (or 18mo) rule or did I just get blacklisted somehow? My previous accounts were jul 15 and Aug 2 so I should be outside the 65 for the July 15.
What's your (long term) history with Citi look like? Any missed payments ever? Any accounts closed by Citi, even if it was for a good reason (e.g., they no longer issue that line of cards)? Some googling shows some other people who got the same message, and most all of them at some point came back to a past issue with Citi, even if it was something stupid (like having a card closed for a non-problematic reason).

This message scares me a little, since it's so non-specific. I'm hoping (for the sake of the rest of us, since you already got the rejection anyway) that you did indeed have something like this in your history with Citi. Can you think of anything like that at all?
bobert24 is offline  
Old Sep 23, 2014, 9:51 am
  #95  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Originally Posted by Brugge
Citi must have had a huge pile of AA miles to blow thru, and I guess they finally reached their goal.
It seems likely that Citi agreed to purchase a certain number of Admirals Club memberships as part of the exclusive deal which ended American Express Centurion and Platinum admission. If they have satisfied their obligation the Executive card can now be folded into the same terms and policies as other AAdvantage cards.
mia is offline  
Old Sep 23, 2014, 11:29 am
  #96  
 
Join Date: May 2014
Location: Central VA/LYH/ROA
Programs: BA, AA, SPG, HLTN, ETC
Posts: 365
Originally Posted by bobert24
What's your (long term) history with Citi look like? Any missed payments ever? Any accounts closed by Citi, even if it was for a good reason (e.g., they no longer issue that line of cards)? Some googling shows some other people who got the same message, and most all of them at some point came back to a past issue with Citi, even if it was something stupid (like having a card closed for a non-problematic reason).

This message scares me a little, since it's so non-specific. I'm hoping (for the sake of the rest of us, since you already got the rejection anyway) that you did indeed have something like this in your history with Citi. Can you think of anything like that at all?
I actually have no "long term" history with citi but I have low usage and never missed a payment anywhere and have credit in 760s. I got a 100k in July that I got , met spend. Then opened another 75k in Aug and met spend. Then I lowered the credit limit on both cards to 5000 and I closed the first one open July. The only balance I have anywhere with citi is the 450 fee on the 75k that's due mid Oct.
I really feel like she saw that I met spend on the first card and closed it and sees all that I have left is the fee on the second card. So she assumed I was going to do the same thing....which is why she said she wanted to "see some more history". She reviewed it all hardcore.
air360 is offline  
Old Sep 23, 2014, 12:51 pm
  #97  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Data point, we applied on saturday for the 50k offer/ got approved, today we received the letter with the 50k bonus 5k spending, so everyone including Brugge chill out.
ninim2200 is offline  
Old Sep 23, 2014, 1:06 pm
  #98  
 
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
Originally Posted by rgAAFT
In what way am I not logical? Difference of opinion/strategy maybe, but not logical? All I am saying is , I am happy as we all are that this card is churnable (it has allowed me to book a few round trips in u class for my family of 4 , for pretty much the first time) but at the same time, we should not use this friendly aspect of the card to just run it into the ground..

This coming from a Russian born kid, who comes from a culture where tourists are widely regarded as the worst behaved , especially when it comes to eating at an all you can eat Buffett (for literally eating everything till there's nothing left )
Since you are asking, I'd suggest you're not being logical because you're wanting something that is never going to exist in reality. So, wishing and arguing for it is a waste of time and energy.

This card represents a classic "Tragedy of the Commons" issue (google it if you want more). In fact, it's compounded becuase none of us can see how much "grass" there is (i.e. airline miles in the pool to allocate), or when it might be shut down even before the grass is eaten (e.g. Citi may have a set end date regardless of abuse).

Because each person can be expected to act in their own self-interest (since they alone aren't going to tip the scales), and there is no way to police all applicants (which could theoretically maximize benefits), real logic is to take what you can get when you can get it.

I also think it's unreasonable to assume that people are being greedy by taking only if they have a specific trip in mind. This isn't a buffet where stockpiling food will spoil 100%. Others know they have many years of travel, so I don't think it's greedy to try to gather those miles now. Particulalry since there is always a devaluation threat around the corner. As long as miles will be used, I see no problems in loading up accounts with them when the getting is good.
teammjs is offline  
Old Sep 23, 2014, 1:10 pm
  #99  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
I believe the following information about the wiki links to be true:

*First landing from aa.com people think its good, the application used to yield to the 30k offer and now it has a different link, i have not tested it but People are hoping its good.

*The link that follow the aa.com landing is the one that used to yield to 30k.

*The second landing page that is from citi yield to an application format that people don't like, and one guy didn't get the bonus from it so i would put that landing page last.

*The link following the citi landing is good, this is the original citi link for the 50k before citi changed to the new format application and i have used it twice and both times i got 50k. i would do the changes but people are stupid and they are hurry to blame if things don't workout the way it used to.
ninim2200 is offline  
Old Sep 23, 2014, 1:11 pm
  #100  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by ninim2200
Data point, we applied on saturday for the 50k offer/ got approved, today we received the letter with the 50k bonus 5k spending, so everyone including Brugge chill out.
Not sure why I should chill out, when there is a post this morning (9064) where the OP applied with the "new" link, and whose approval letter does not include any bonus miles.

It does us no good to say you applied for "the 50K offer", since both offers are for 50K. Which link did you use?
Brugge is offline  
Old Sep 23, 2014, 1:11 pm
  #101  
 
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
Originally Posted by timrek
Yep, I called in and the CSR told me that I don't qualify for the 50K bonus miles because I've had the exec card within the last 18 months, and that's why it didn't appear on the letter.

I used the second link in the wiki (the one that Brugge edited).
Never EVER think calling Citi is going to resolve anything or provide an answer! Citi CSR's are generally idiots that still offer wrong opinions based on nothing about how things work in reality. That should be the first part of any Wiki. The second is NOBODY has ever not gotten a bonus from Citi they applied for as long as they get the card. You may be the first, but this streak is impressive and I wouldn't bet against it.

Last edited by teammjs; Sep 23, 2014 at 1:21 pm
teammjs is offline  
Old Sep 23, 2014, 1:15 pm
  #102  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by Brugge
Not sure why I should chill out, when there is a post this morning (9064) where the OP applied with the "new" link, and whose approval letter does not include any bonus miles.

It does us no good to say you applied for "the 50K offer", since both offers are for 50K. Which link did you use?
all that means that we shouldn't use that link!

i used this link after this person applied and it worked
https://www.citicards.com/cards/acq/...01&ProspectID=
ninim2200 is offline  
Old Sep 23, 2014, 1:19 pm
  #103  
 
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
Originally Posted by ninim2200
I believe the following information about the wiki links to be true:

*First landing from aa.com people think its good, the application used to yield to the 30k offer and now it has a different link, i have not tested it but People are hoping its good.

*The link that follow the aa.com landing is the one that used to yield to 30k.

*The second landing page that is from citi yield to an application format that people don't like, and one guy didn't get the bonus from it so i would put that landing page last.

*The link following the citi landing is good, this is the original citi link for the 50k before citi changed to the new format application and i have used it twice and both times i got 50k. i would do the changes but people are stupid and they are hurry to blame if things don't workout the way it used to.
Thanks for attempting to define these, and I can understand why you wouldn't want to touch the Wiki!

I still don't see where someone didn't get the bonus. That implies someone DID the spend and didn't get it. A clueless CSR and just missing the wording on the letter could be false signals.

From a practical matter, are people thinking the 4th (landing) link of the 4 from top-to-bottom is probably the best bet at this point?

I would suggest as people apply and get results, to use a number for what link they used (I'd propose 1 for first link offer page, 2 for first link app page, 3 for second link offer page, and 4 for second link app page-- just as they are listed in order top-down, left-to-right).
teammjs is offline  
Old Sep 23, 2014, 1:22 pm
  #104  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by teammjs
Never EVER think calling Citi is going to resolve anything or provide an answer! CSR's are generally idiots that still offer wrong opinions. That should be the first part of any Wiki. The second is NOBODY has ever not gotten a bonus from Citi they applied for as long as they get the card. You may be the first, but this streak is impressive and I wouldn't bet against it.

Exactly what I would have said, right up to the point where I read the footnote that clearly says you don't qualify for the bonus if you've had the card in the past 18 months. Citi has never had such specific language on an app before.

So you and ninim2200 may be right, and I certainly hope you both are right, but the fact that at least one person applied thru that link, and his approval letter does not say what previous approval letters said, makes me think there is a definite chance Citi has changed their procedures.
Brugge is offline  
Old Sep 23, 2014, 1:38 pm
  #105  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by teammjs
Thanks for attempting to define these, and I can understand why you wouldn't want to touch the Wiki!

I still don't see where someone didn't get the bonus. That implies someone DID the spend and didn't get it. A clueless CSR and just missing the wording on the letter could be false signals.

From a practical matter, are people thinking the 4th (landing) link of the 4 from top-to-bottom is probably the best bet at this point?

I would suggest as people apply and get results, to use a number for what link they used (I'd propose 1 for first link offer page, 2 for first link app page, 3 for second link offer page, and 4 for second link app page-- just as they are listed in order top-down, left-to-right).
The 4th link which is just the application form without landing page is what i used on Saturday and had success, i have used it twice so far with the same bonus(50k) i listed the link in my previous post (9079)
ninim2200 is offline  


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