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Old Sep 24, 2014, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:



CURRENT PUBLIC OFFER: 50k

"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"

Link A50

Link B50

Link C50

Link D50

Link E50

Link F50

Link G50

PREVIOUS OFFERS


Previous 75k links (NOT WORKING 11/18)


Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75


Landing Page
Application Page (Both pages include the 18 month language).

http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp

Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.

Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.

Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b: Landing page and Application page
Option 4c: Landing page and Application page

Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link


Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page

6d: Application page

Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts. Application Link Link to application page began dying on 6/1/2015. Now completely dead.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive [Late 2014 - 2015]

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Old Nov 8, 2014, 4:01 pm
  #556  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
are we still getting 2 packages UPS and fedex when we get approved, this is the first time i get my card in fedex before the approval letter with UPS.
ninim2200 is offline  
Old Nov 8, 2014, 6:45 pm
  #557  
 
Join Date: Apr 2003
Location: MCI
Programs: AA, DL, WN, HHonors Diamond, IHG Platinum, Marriott, Hyatt
Posts: 249
I haven't done an Exec app since it was 100k. Has anyone been recently successful applying with 6 hard pulls sitting on their credit score?
Travel22 is offline  
Old Nov 8, 2014, 8:01 pm
  #558  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by Travel22
I haven't done an Exec app since it was 100k. Has anyone been recently successful applying with 6 hard pulls sitting on their credit score?
YYMV,but generally yes
rgAAFT is offline  
Old Nov 8, 2014, 8:49 pm
  #559  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by rgAAFT
YYMV,but generally yes
^. did last card with 7 HP. The word is when you are over 6 Citi looks at what banks are the inquiries with, if its all citi; your odds are better to get approved than the HP with other banks. YMMV of course.
ninim2200 is offline  
Old Nov 8, 2014, 9:04 pm
  #560  
 
Join Date: Aug 2013
Location: Orange County, CA
Programs: AA, BA, SPG Gold
Posts: 665
Originally Posted by ninim2200
are we still getting 2 packages UPS and fedex when we get approved, this is the first time i get my card in fedex before the approval letter with UPS.
Hi Nim!

Yes! Sometimes a day apart. Sometimes on the same day. My husband and I have received 3 in the last month... 1 more on the way! I'll post when it arrives.
slhansen219 is offline  
Old Nov 9, 2014, 5:59 am
  #561  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by slhansen219
Hi Nim!

Yes! Sometimes a day apart. Sometimes on the same day. My husband and I have received 3 in the last month... 1 more on the way! I'll post when it arrives.
Thanks. I received an email this morning from UPS for a package delivery on monday from citi corp. i was curious if citi has changed their system since they came up with the new card design.
ninim2200 is offline  
Old Nov 9, 2014, 4:56 pm
  #562  
 
Join Date: Aug 2010
Posts: 20
Originally Posted by Travel22
I haven't done an Exec app since it was 100k. Has anyone been recently successful applying with 6 hard pulls sitting on their credit score?
I had been waiting for another 100k offer to roll around, but figured I would pull the trigger and just churn it if another came around (hopefully there is still no restriction). I probably have 12-15 HPs on my CR (6 this year) and was approved .
Mpc578 is offline  
Old Nov 9, 2014, 7:09 pm
  #563  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by Mpc578
I had been waiting for another 100k offer to roll around, but figured I would pull the trigger and just churn it if another came around (hopefully there is still no restriction). I probably have 12-15 HPs on my CR (6 this year) and was approved .
Congrats. we are all waiting for the 100K offer as well. don't think we'll see it anytime soon.
ninim2200 is offline  
Old Nov 10, 2014, 4:27 am
  #564  
 
Join Date: Apr 2014
Posts: 1,773
Originally Posted by ninim2200
Option 1 is a good choice so far, as far as waiting for after closing your current account; this has no effect on your future approval as long as 8/65 days rule is followed. good luck.
So you can get the 2nd 50K bonus when you have two citi executive cards at the same time?

When you apply for the 2nd executive card, having the first one (open without closing) would hurt your chance of getting approved instantly? Or the online app would ask you to call citi instead of instant online approval? I prefer not to call them and I don't want to answer their question about why I want the 2nd executive card.
uclacolumbiaunc is offline  
Old Nov 10, 2014, 7:15 am
  #565  
 
Join Date: Aug 2013
Location: Orange County, CA
Programs: AA, BA, SPG Gold
Posts: 665
Originally Posted by uclacolumbiaunc
So you can get the 2nd 50K bonus when you have two citi executive cards at the same time?

When you apply for the 2nd executive card, having the first one (open without closing) would hurt your chance of getting approved instantly? Or the online app would ask you to call citi instead of instant online approval? I prefer not to call them and I don't want to answer their question about why I want the 2nd executive card.
When I applied for card #5 about 1 week ago, I have card # 2 which is about 8 mos old and card #4 which is only 2 weeks old both still open. Cards 1 & 3 were both closed with AF refunded. I did have to call in but not because of duplicate cards... They never even asked that. They usually just want to know how much CL you need. My exposure with citi was over their max of $50k (for me) and the wanted to give me the card but wanted to make sure I was ok with the CL. It's an opportunity for you to move credit from another card or just take a lower CL. Really... Do it... Only other thing is they want your cell phone number which they probably already have! Easy peasy!
slhansen219 is offline  
Old Nov 10, 2014, 7:53 am
  #566  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by uclacolumbiaunc
So you can get the 2nd 50K bonus when you have two citi executive cards at the same time?

When you apply for the 2nd executive card, having the first one (open without closing) would hurt your chance of getting approved instantly? Or the online app would ask you to call citi instead of instant online approval? I prefer not to call them and I don't want to answer their question about why I want the 2nd executive card.
Having your previous exec card open or closed has no impact on you getting approved or denied or getting your miles. we have had applied for exec cards before with the previous card open and with the previous card closed and got approved and got the miles in both instances.
ninim2200 is offline  
Old Nov 10, 2014, 11:07 am
  #567  
 
Join Date: Aug 2013
Location: Orange County, CA
Programs: AA, BA, SPG Gold
Posts: 665
Originally Posted by ninim2200
Having your previous exec card open or closed has no impact on you getting approved or denied or getting your miles. we have had applied for exec cards before with the previous card open and with the previous card closed and got approved and got the miles in both instances.
^ Listen to ninim... He knows his stuff! Brugge too!
slhansen219 is offline  
Old Nov 10, 2014, 11:50 am
  #568  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by slhansen219
^ Listen to ninim... He knows his stuff! Brugge too!
Thank you, i have been doing the exec card for awhile, Brugge too, There are some solid rules that we all follow when it comes to applications and dates, and there is some luck sometimes, my last Exec card was a struggle, until i finally talked to a supervisor that went through my application and fixed a problem that was created by the first CSR that handled my data (entered something wrong before it was processed).
I am still learning the game when it comes to other cards but we are here to help each other succeed.
ninim2200 is offline  
Old Nov 10, 2014, 12:40 pm
  #569  
 
Join Date: Sep 2014
Posts: 6
Folks,

I'm about to cancel my card after the $450 appeared on the statement. (this is the 1st time I am trying to cancel a card and get the fee refunded). I have read the wiki and your posts. I sent a message to the reps through their website, just checking if I'll get the fee back and here is what they say:

"....Thank you for your inquiry regarding the annual fee on your Citibank AAdvantage account. This fee covers the cost of the many services that are provided with your Citibank AAdvantage membership.

The annual fee is billed on your first statement and your anniversary date. We are unable to credit the annual membership fee. ...."

Should I cancel and hope of the best? What's your advice?

Thanks
zuru is offline  
Old Nov 10, 2014, 1:41 pm
  #570  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by zuru
Folks,

I'm about to cancel my card after the $450 appeared on the statement. (this is the 1st time I am trying to cancel a card and get the fee refunded). I have read the wiki and your posts. I sent a message to the reps through their website, just checking if I'll get the fee back and here is what they say:

"....Thank you for your inquiry regarding the annual fee on your Citibank AAdvantage account. This fee covers the cost of the many services that are provided with your Citibank AAdvantage membership.

The annual fee is billed on your first statement and your anniversary date. We are unable to credit the annual membership fee. ...."

Should I cancel and hope of the best? What's your advice?

Thanks
They are unable to credit the fee because your card is still open. But as per the T/C of the card, if you cancel the card within 30 days of the fee posting, they are required to cancel the fee.

I guess you expected them to help you get out of the fee, but strangely, they refuse to make it easy peasy for you.

Assuming your AA points have already posted to your AA account, and you are within 30 days of the fee posting date (37 days actually works), don't ask them anything about it. Just cancel the card. There are more posts on this thread than I can count that all say if you cancel within 30+ days, your fee gets canceled within 24 hrs, and probably sooner. Just cancel it.
Brugge is offline  


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