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Old Sep 24, 2014, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:



CURRENT PUBLIC OFFER: 50k

"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"

Link A50

Link B50

Link C50

Link D50

Link E50

Link F50

Link G50

PREVIOUS OFFERS


Previous 75k links (NOT WORKING 11/18)


Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75


Landing Page
Application Page (Both pages include the 18 month language).

http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp

Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.

Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.

Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b: Landing page and Application page
Option 4c: Landing page and Application page

Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link


Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page

6d: Application page

Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts. Application Link Link to application page began dying on 6/1/2015. Now completely dead.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive [Late 2014 - 2015]

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Old Mar 4, 2015, 4:44 pm
  #1966  
 
Join Date: Aug 2013
Location: Orange County, CA
Programs: AA, BA, SPG Gold
Posts: 665
Originally Posted by Brugge
Singapore and Thailand were very hot and humid. Singapore was a good intro to Asia, even though after two days we had done nearly everything there was to do. Thailand was "interesting", especially if you like elaborate temples. But the infrastructure was a giant hassle. We spent 2 hours on a bus in a traffic jam on a ride that should have taken less than 20 minutes. I made two attempts to find a restaurant that was highly rated on Trip Advisor, and never found it. We eventually ate somewhere close to our hotel which was nice but much more expensive. But at least we could actually find it.

Hong Kong was really nice, and not so hot. But just as everyone says, it's hard to explain it's appeal.

Singapore Suites wasn't as good as everyone says. It's much better. My wife, after two flights for a total of 19 plus hours, didn't want to get off the plane. She would have been happy to just keep flying Suites Class for the next two weeks. The A380 was so quiet I didn't bother with the Bose noise canceling headphones. And so smooth, we were 40 feet in the air before I even realized we were taking off. Just an amazing plane, with incredible service. Flying back home on AA FC was such a let down after that.

Suites Class on the A380 makes regular FC seem like taking Greyhound. We've gone from thinking about where we want to go next to thinking about where we can go on SQ. I'm afraid we are totally spoiled now, and there's no going back.
Welcome back! We missed you!! Singapore Suites sounds awesome!! I'll be going to NRT & back from HKG (probably on JAL and CX respectively) - hope their FC is at least reasonably nice (if I can get it at all!)
slhansen219 is offline  
Old Mar 5, 2015, 7:15 am
  #1967  
 
Join Date: May 2013
Posts: 53
Applied last night for my wife's 3rd executive card.
Used link 2 and instant approval.
cvhatton is offline  
Old Mar 5, 2015, 9:33 am
  #1968  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by Brugge
Singapore Suites wasn't as good as everyone says. It's much better. My wife, after two flights for a total of 19 plus hours, didn't want to get off the plane. She would have been happy to just keep flying Suites Class for the next two weeks. The A380 was so quiet I didn't bother with the Bose noise canceling headphones. And so smooth, we were 40 feet in the air before I even realized we were taking off. Just an amazing plane, with incredible service. Flying back home on AA FC was such a let down after that.

Suites Class on the A380 makes regular FC seem like taking Greyhound. We've gone from thinking about where we want to go next to thinking about where we can go on SQ. I'm afraid we are totally spoiled now, and there's no going back.
I've never been on an A380 or on a 787. I'd really like to try either.
LWT3 is offline  
Old Mar 5, 2015, 9:58 am
  #1969  
 
Join Date: Jun 2010
Location: NYC
Posts: 151
Just logged in to my AA account first time for a month, shows i got 20K miles with this description. It shows in regular miles field not bonus, and i know for a fact i didn't spend anything near that amount. any idea where this came from?

CITI EXEC WLD ELITE PURCH.MI. 20,000

I even went through my statements none of them close anywhere near the date those posted

Last edited by James Ben; Mar 5, 2015 at 10:06 am
James Ben is offline  
Old Mar 5, 2015, 10:51 am
  #1970  
 
Join Date: Jan 2013
Location: NYC
Posts: 415
Originally Posted by James Ben
Just logged in to my AA account first time for a month, shows i got 20K miles with this description. It shows in regular miles field not bonus, and i know for a fact i didn't spend anything near that amount. any idea where this came from?

CITI EXEC WLD ELITE PURCH.MI. 20,000

I even went through my statements none of them close anywhere near the date those posted
I cannot help, but I'm hoping this is the next car on the Citi AA gravy train - free miles for no reason at all!
mittenfingerz is offline  
Old Mar 5, 2015, 11:17 am
  #1971  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by mittenfingerz
I cannot help, but I'm hoping this is the next car on the Citi AA gravy train - free miles for no reason at all!
Where do I sign up for that?
Brugge is offline  
Old Mar 5, 2015, 11:25 am
  #1972  
 
Join Date: Jan 2013
Posts: 1,435
Finally hit my $5K spend last week before first billing cycle closed, and paid it off. So now when the statement cycle closes, I should only receive a bill for $450 AF. Plan to wait for the cycle to close, ensure my 50K miles are credited, and then close the account without having to pay the $450.
cheaptom is offline  
Old Mar 5, 2015, 11:33 am
  #1973  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by cheaptom
Finally hit my $5K spend last week before first billing cycle closed, and paid it off. So now when the statement cycle closes, I should only receive a bill for $450 AF. Plan to wait for the cycle to close, ensure my 50K miles are credited, and then close the account without having to pay the $450.
that's how it works.
ninim2200 is offline  
Old Mar 5, 2015, 11:33 am
  #1974  
 
Join Date: Aug 2013
Location: Orange County, CA
Programs: AA, BA, SPG Gold
Posts: 665
OK... applied for hubby's #8 and got chat. After about 5 minutes, I got this.

We apologize that we are unable to give you a final decision today. If you would like to check on
the status of your application, please visit our website at www.creditcards.citi.com anytime, you will need your application ID, or should you
have any questions feel free to contact 1-888-201-4523. We are available everyday from 7:00 a.m. to midnight EST. The best time to call is
11:30 a.m. to 3:30 p.m. Please allow 24-48 hours for your application to be further processed and reviewed.

Do I call or just wait it out??
slhansen219 is offline  
Old Mar 5, 2015, 11:38 am
  #1975  
 
Join Date: Jan 2013
Posts: 1,435
Originally Posted by slhansen219

Do I call or just wait it out??
I'd call. The chat note you got is copied and pasted from their standard procedures. On my last two approvals, I did not get an automatic approval. Instead, it said I should call. I did and was approved in a few minutes. I believe the reason they wanted me to call for approval was that I had several cards open and they wanted to confirm how I wanted the line of credit spread among the old cards and the new. Might be same with you.
cheaptom is offline  
Old Mar 5, 2015, 11:54 am
  #1976  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by slhansen219
OK... applied for hubby's #8 and got chat. After about 5 minutes, I got this.

We apologize that we are unable to give you a final decision today. If you would like to check on
the status of your application, please visit our website at www.creditcards.citi.com anytime, you will need your application ID, or should you
have any questions feel free to contact 1-888-201-4523. We are available everyday from 7:00 a.m. to midnight EST. The best time to call is
11:30 a.m. to 3:30 p.m. Please allow 24-48 hours for your application to be further processed and reviewed.

Do I call or just wait it out??
Def call, that wouldn't even phase me with Citi, I think it's likely you get approved anyway.
starbuk is offline  
Old Mar 5, 2015, 12:06 pm
  #1977  
 
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,256
A question on the various clocks I hear ticking...

My last application for ANY Citi CC was 02/13/2015 (that was a Citi Platinum MC), 20 days ago. Instant approval, I'm currently nearing completion of the minimum spend.

Prior to that, I took a whole year off from Citi apps.
My previous (second-to-last) Citi CC app was 02/14/2014, more than a year ago. That was for my first (and so far, my only) Citi Exec MC.

The AF on my old Exec MC is coming due. I'm looking to pull the trigger on another Exec MC in the next day or two.

If I'm interpreting the guidelines correctly, I believe I should be OK since:
1. It has been more than 8 days since my last app for any Citi card; and
2. It has been more than 65 days since my second-to-last app for any Citi card; and
3. Citi gives out Exec MCs like Halloween candy, and long as you satisfy #1 and #2 above, plus a few other minor points.

Other minor points:
- I've done a handful of CC apps (across all the banks) over the past year, but not excessively so by this group's standards.
- Credit scores are good (high 700s to 800+)
- I've reduced the CLs on all open Citi cards down to 5K (three cards) EXCEPT for the newly acquired Citi Platinum MC, which I'm finishing the min spend on).

Given the above, I believe I should be good to open the next Exec MC now. But it's a complex stew, so before I clicked the Apply button, I figured I'd check with the cognoscenti to see if I had all my Citi ducks in a row.

Have I got it all right and should I be go for launch? Thanks for the help.
nwflyboy is offline  
Old Mar 5, 2015, 12:52 pm
  #1978  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by slhansen219
OK... applied for hubby's #8 and got chat. After about 5 minutes, I got this.

We apologize that we are unable to give you a final decision today. If you would like to check on
the status of your application, please visit our website at www.creditcards.citi.com anytime, you will need your application ID, or should you
have any questions feel free to contact 1-888-201-4523. We are available everyday from 7:00 a.m. to midnight EST. The best time to call is
11:30 a.m. to 3:30 p.m. Please allow 24-48 hours for your application to be further processed and reviewed.

Do I call or just wait it out??
you definitely call. i would think that they want to talk to your hubby though not you, but this is my guess.
ninim2200 is offline  
Old Mar 5, 2015, 12:56 pm
  #1979  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by nwflyboy
A question on the various clocks I hear ticking...

My last application for ANY Citi CC was 02/13/2015 (that was a Citi Platinum MC), 20 days ago. Instant approval, I'm currently nearing completion of the minimum spend.

Prior to that, I took a whole year off from Citi apps.
My previous (second-to-last) Citi CC app was 02/14/2014, more than a year ago. That was for my first (and so far, my only) Citi Exec MC.

The AF on my old Exec MC is coming due. I'm looking to pull the trigger on another Exec MC in the next day or two.

If I'm interpreting the guidelines correctly, I believe I should be OK since:
1. It has been more than 8 days since my last app for any Citi card; and
2. It has been more than 65 days since my second-to-last app for any Citi card; and
3. Citi gives out Exec MCs like Halloween candy, and long as you satisfy #1 and #2 above, plus a few other minor points.

Other minor points:
- I've done a handful of CC apps (across all the banks) over the past year, but not excessively so by this group's standards.
- Credit scores are good (high 700s to 800+)
- I've reduced the CLs on all open Citi cards down to 5K (three cards) EXCEPT for the newly acquired Citi Platinum MC, which I'm finishing the min spend on).

Given the above, I believe I should be good to open the next Exec MC now. But it's a complex stew, so before I clicked the Apply button, I figured I'd check with the cognoscenti to see if I had all my Citi ducks in a row.

Have I got it all right and should I be go for launch? Thanks for the help.
in general terms you are good to go, use option 2 in the wiki. Good luck.
ninim2200 is offline  
Old Mar 5, 2015, 12:58 pm
  #1980  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by nwflyboy
...
3. Citi gives out Exec MCs like Halloween candy, and long as you satisfy #1 and #2 above, plus a few other minor points.

...
Halloween candy is limited, no one wants to run out. Citi gives out Exec MCs like mountains of leftover Halloween Candy at Christmas. You're golden.
KennyBSAT is offline  


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