Old Oct 28, 14, 2:34 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: tonei
Transition-Related Notes
Members are starting to receive Priority Pass Select cards in the mail. These are sent by Collinson via USPS, separately from the rebranded Prestige cards.
There was a decimal rounding error in the ThankYou point accounting on October statements. Remove a 0 from each of the totals reported - it should then match
Members who signed up prior to 10/18 still only receive a $250 airline credit for the year; if you previously used the $200 incidental credit, you can get another $50 in airline purchases reimbursed through December.
If you signed up before 10/18/14 you are eligible to receive the 15% discount and companion benefits for a year after your signup date. Call Citi at 877-288-2484 and ask to speak with a travel specialist, rather than letting them send the information to Spirit Incentives for an email quote. There are mixed reviews as to the efficacy of this service.
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CITI Prestige changes effective 10-18-14

Old Jul 3, 14, 12:51 am
  #61  
 
Join Date: Jun 2014
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And here is the lucrative offer.

Have fun!

[IMG][/IMG]
sbguy55 is offline  
Old Jul 3, 14, 6:26 am
  #62  
dw
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Originally Posted by sbguy55
I called in today to ask them if there were any upcoming changes to the benefits of the card. I made no mention of the companion airfare and 15% off of plane tickets via spirit incentives. However, the CR stated that they will be removed and this will happen mid October. Why you may ask? Because Citi said so. That was his response.
Thanks-- that timeframe definitely corresponds with the now removed message that was posted but removed from the Spirit Incentives booking portal.

Any mention of flight points?
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Old Jul 3, 14, 4:03 pm
  #63  
 
Join Date: Jul 2009
Location: World
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Originally Posted by sbguy55
And here is the lucrative offer.

Have fun!

[IMG][/IMG]
That's what I saw in branch as well. Anyone have look matching to the in branch offer via SM??
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Old Jul 3, 14, 4:20 pm
  #64  
 
Join Date: Jun 2014
Posts: 8
Originally Posted by mster
That's what I saw in branch as well. Anyone have look matching to the in branch offer via SM??
They will match the points, but not the annual fee. I applied in branch, while my mother applied online. She was able to get the points applied, but the annual fee was a no go.

They made it clear that if the reduced annual fee was desired, then the current card should be closed and one should reapply in branch.

Last edited by sbguy55; Jul 3, 14 at 4:27 pm
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Old Jul 3, 14, 4:23 pm
  #65  
 
Join Date: Jun 2014
Posts: 8
Originally Posted by dw
Thanks-- that timeframe definitely corresponds with the now removed message that was posted but removed from the Spirit Incentives booking portal.

Any mention of flight points?
He said that whatever the new benefits list is, vs the old one, accurately shows the benefits that will be going away. But he did not specify a specific date other than for the companion ticket and the 15% off of single tickets.
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Old Jul 3, 14, 10:06 pm
  #66  
 
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Originally Posted by sbguy55
They will match the points, but not the annual fee. I applied in branch, while my mother applied online. She was able to get the points applied, but the annual fee was a no go.

They made it clear that if the reduced annual fee was desired, then the current card should be closed and one should reapply in branch.
Is the $350 in-branch annual fee still tied to Citigold per previous reports (where they convert an existing Citi checking account to Citigold just long enough to submit the card application), or is it open to anybody who shows up in person?

Also, any experience converting a Premier card in branch and getting the $350 AF? (I know I can downgrade it to Preferred and apply fresh, just wondering.)
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Old Jul 8, 14, 2:30 am
  #67  
 
Join Date: May 2013
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Just spoke with a phone CSR. I asked, verbatim, "I've heard that the benefits on the Prestige might be changing later in the year -- can you give me some details?"

Her response: Flight points, 15% discount, companion ticket going away (we knew all this); new benefits are a handful of increased earn rates. Specifically, 3x back on flights* and hotels, 2x back on dining and entertainment, 1x all other purchases.

I'll probably just burn through my flight points and downgrade this to a Preferred for AAoA purposes...

*Unclear if it means "flights booked directly with the airline" (i.e. how Amex PRG does it) or if booking through e.g. Orbitz would count. I forgot to ask.
taxicabnumber is offline  
Old Jul 8, 14, 5:17 am
  #68  
 
Join Date: May 2013
Posts: 256
Any mention of the $200 annual airline credit?

I'm going to have two tickets to Hawaii flown right before my annual is going to hit again. I'm pretty sure I'll have to pay the same month they would be crediting. But if I'll get the $200 credit in 2015 and then again in 2016 (before I'd cancel), I might be able to justify it. I will definitely cancel the AU card and save the $50, no reason to keep it. I already get 2x back on hotels and entertainment with the Premiere and 3x dining.

Is there a place to see flight points? I know there used to be a link on the Citi website, but I can't find it anymore.
voodoogirl is offline  
Old Jul 8, 14, 6:35 am
  #69  
mia
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Originally Posted by voodoogirl
Is there a place to see flight points?
They appear on the print and PDF versions of the statement. I do not recall that they could ever been seen online, except by viewing the PDF statement.
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Old Jul 8, 14, 6:50 am
  #70  
 
Join Date: May 2012
Posts: 129
Originally Posted by mia
They appear on the print and PDF versions of the statement. I do not recall that they could ever been seen online, except by viewing the PDF statement.
When you log into the citibank website, go to the your Prestige activity page and then go to this link: https://www.accountonline.com/cards/svc/SummaryPromo.do

You'll see a breakout of flight points and regular thank you points.
anks329 is offline  
Old Jul 8, 14, 6:59 am
  #71  
mia
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Originally Posted by anks329
... go to the your Prestige activity page...
Thank you. Do you know how to navigate to the Rewards Details page?
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Old Jul 8, 14, 7:04 am
  #72  
 
Join Date: May 2012
Posts: 129
Originally Posted by mia
Thank you. Do you know how to navigate to the Rewards Details page?
I used to see a link to the rewards details page before, but for some reason it doesn't always show up. I've saved the link I gave previously as a favorite so I can pull it up whenever I need to.
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Old Jul 8, 14, 7:24 am
  #73  
 
Join Date: May 2013
Posts: 256
ahh, thank you! It's the reward details link I couldn't find again.
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Old Jul 8, 14, 8:31 am
  #74  
 
Join Date: Jan 2003
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I have it on good authority that the ability to transfer TY points to airline miles is also coming soon. I'm pretty sure my source said it would be 1:1, but the list of airlines may be kind of weird if he is correct. I don't know the exact timing of when it's supposed to launch.
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Old Jul 8, 14, 8:55 am
  #75  
mia
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Originally Posted by themicah
...list of airlines ...
Previously the list was rumored to be: British Airways, Cathay Pacific and Singapore Airlines. Does that match what you heard?
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